TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Crash and burn This year the program would not restart after an update was installed. The tech support did not provide a solution. Very frustrating. I decided to reload the program on another computer and was able to complete the filing process.
Date published: 2021-03-28
Rated 5 out of 5 by from Another great tax filing experience It was simple and easy, and took less than an hour
Date published: 2021-03-28
Rated 5 out of 5 by from Live is totally worth it! I was impressed with how helpful live was... the CPAs were able to guide me through sticking points throughout the filing process.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is Easy and Quick! Turbo Tax is for the average person to file their taxes from home with ease and confidence!
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to use! New to filing and turbotax made it soooo easy. Thank you TEAM
Date published: 2021-03-28
Rated 5 out of 5 by from I like it Easy to use. Doesn't take long. It is very convenient.
Date published: 2021-03-28
Rated 5 out of 5 by from Thank Goodness for Turbo Tax! I've used Turbo Tax since 2016. It's helped me complete my taxes without concern about errors. I retired last year and had funds from a qualified retirement pension moved to a Roth IRA. I was confused with how this information showed on my 1040SR. For the first time, I used the option to talk with a Turbo Tax technition, who then transfered me to a certified CPA. The CPA spent at least 45 minutes with me going through the files, explaining the reasons why the numbers were on certain lines on the form, and talking with me about options for filing the taxes due. I'm very pleased with the customer service that Turbo Tax provided.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy Filing Super easy to file your own taxes. Take a picture and BOOM! complete.
Date published: 2021-03-28
Rated 5 out of 5 by from Another easy tax filing with TurboTax. I've been using TurboTax for years and have always been pleased with the ease of preparation and submission.
Date published: 2021-03-28
Rated 4 out of 5 by from Could be better There is a form (Form R-10606) needed for my Louisiana Taxes that TurboTax won't file, even though they do the calculations. This has been a problem for me for several years.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 1324
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Crash and burn This year the program would not restart after an update was installed. The tech support did not provide a solution. Very frustrating. I decided to reload the program on another computer and was able to complete the filing process.
Date published: 2021-03-28
Rated 5 out of 5 by from Another great tax filing experience It was simple and easy, and took less than an hour
Date published: 2021-03-28
Rated 5 out of 5 by from Live is totally worth it! I was impressed with how helpful live was... the CPAs were able to guide me through sticking points throughout the filing process.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is Easy and Quick! Turbo Tax is for the average person to file their taxes from home with ease and confidence!
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to use! New to filing and turbotax made it soooo easy. Thank you TEAM
Date published: 2021-03-28
Rated 5 out of 5 by from I like it Easy to use. Doesn't take long. It is very convenient.
Date published: 2021-03-28
Rated 5 out of 5 by from Thank Goodness for Turbo Tax! I've used Turbo Tax since 2016. It's helped me complete my taxes without concern about errors. I retired last year and had funds from a qualified retirement pension moved to a Roth IRA. I was confused with how this information showed on my 1040SR. For the first time, I used the option to talk with a Turbo Tax technition, who then transfered me to a certified CPA. The CPA spent at least 45 minutes with me going through the files, explaining the reasons why the numbers were on certain lines on the form, and talking with me about options for filing the taxes due. I'm very pleased with the customer service that Turbo Tax provided.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy Filing Super easy to file your own taxes. Take a picture and BOOM! complete.
Date published: 2021-03-28
Rated 5 out of 5 by from Another easy tax filing with TurboTax. I've been using TurboTax for years and have always been pleased with the ease of preparation and submission.
Date published: 2021-03-28
Rated 4 out of 5 by from Could be better There is a form (Form R-10606) needed for my Louisiana Taxes that TurboTax won't file, even though they do the calculations. This has been a problem for me for several years.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 1324