TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is awsome I had a very good experience with Turbo Tax even though I am not skilled with a computer.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and understand I've used TurboTax for seven years and have no reason to go elsewhere. It's straightforward to use, reliable, and quick.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and quick! Our taxes are fairly simple, but Turbo Tax makes it so easy and I feel confident that they are correct.
Date published: 2023-04-18
Rated 5 out of 5 by from Professional touch from start to finish. Smooth sailing all the way. Stress free experience with experienced professional support. Well advised and in good hands.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax download for Home and Business Excellent I have filed my taxes with Turbo Tax Online for several years, and purchasing the download and processing with the prompts went very smoothly. I had enough time to recalculate my subtotals to fit changes and errors in my own records without losing the connection and restarting. The online process was always frustrating when something unexpected was needed or I needed to pause. And, my software cost much less than the fees charged last year. Thank you, TurboTax and Office Max for getting this done without pain!!
Date published: 2023-04-18
Rated 4 out of 5 by from Good I had a good experience doing this by turbo tax, this was the first time in several years I had done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Too Expensive/ state tax too expensive The price of the service has just gotten too expensive. When you have a zero state refund and owe federal tax, just can not afford price anymore.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is amazing and easy to use! TurboTax is easy to use, guides you all the way and if you do not understand a question it has a simple explanation. Love how it reviews your work before filing.
Date published: 2023-04-18
Rated 5 out of 5 by from Great experience Filing taxes is never something I look forward to. Turbotax made is easy and stress-free.
Date published: 2023-04-18
Rated 2 out of 5 by from Definitely not as intuitive as it used to be... I experienced a couple of issues this year with the software not saving a copy of my return, which caused me to have to go back and re-enter a lot of information. Also, having sold a couple of rental properties this year, the software did not do a good job walking me through what needed to be entered and where. The software did not do a good job converting data over to the state returns either. More manual calculations than I expected. Overall, it does a decent job, but TurboTax isn't as powerful as it used to be.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awsome I had a very good experience with Turbo Tax even though I am not skilled with a computer.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and understand I've used TurboTax for seven years and have no reason to go elsewhere. It's straightforward to use, reliable, and quick.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and quick! Our taxes are fairly simple, but Turbo Tax makes it so easy and I feel confident that they are correct.
Date published: 2023-04-18
Rated 5 out of 5 by from Professional touch from start to finish. Smooth sailing all the way. Stress free experience with experienced professional support. Well advised and in good hands.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax download for Home and Business Excellent I have filed my taxes with Turbo Tax Online for several years, and purchasing the download and processing with the prompts went very smoothly. I had enough time to recalculate my subtotals to fit changes and errors in my own records without losing the connection and restarting. The online process was always frustrating when something unexpected was needed or I needed to pause. And, my software cost much less than the fees charged last year. Thank you, TurboTax and Office Max for getting this done without pain!!
Date published: 2023-04-18
Rated 4 out of 5 by from Good I had a good experience doing this by turbo tax, this was the first time in several years I had done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Too Expensive/ state tax too expensive The price of the service has just gotten too expensive. When you have a zero state refund and owe federal tax, just can not afford price anymore.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is amazing and easy to use! TurboTax is easy to use, guides you all the way and if you do not understand a question it has a simple explanation. Love how it reviews your work before filing.
Date published: 2023-04-18
Rated 5 out of 5 by from Great experience Filing taxes is never something I look forward to. Turbotax made is easy and stress-free.
Date published: 2023-04-18
Rated 2 out of 5 by from Definitely not as intuitive as it used to be... I experienced a couple of issues this year with the software not saving a copy of my return, which caused me to have to go back and re-enter a lot of information. Also, having sold a couple of rental properties this year, the software did not do a good job walking me through what needed to be entered and where. The software did not do a good job converting data over to the state returns either. More manual calculations than I expected. Overall, it does a decent job, but TurboTax isn't as powerful as it used to be.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1324