TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from super helpful Jamie was excellent- she was helpful and patient. She was also quick.
Date published: 2021-05-15
Rated 5 out of 5 by from Staff very pleasant and helpful. Spoke to Paula and Barry, CpA and both were very understanding and great to wokd with. Explained thungs I did not understand andwent step by step on all thngs I had questions about.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is amazing! This is my first time EVER to file my own taxes. It's great!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo tax the best ever I had a few problem that I couldn't understand. When I got online with turbo tax chat that was all I needed. They are the best.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax Spoke with 3 different experts, resolved all issues with each.
Date published: 2021-05-15
Rated 2 out of 5 by from Slow, help is unhelpful I have used Turbotax for years. This year's software seems slower and more buggy than previous. Help files lack solutions - just repeat other users' inquiries without answers. Unclear information flow. Trying track source of input not useful. Don't like having to pay to file when I've already paid for software and e-filing saves everyone time and money.
Date published: 2021-05-15
Rated 5 out of 5 by from Love this so much! We needed prompts - thank you for giving them! Wish imports worked for us.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Live Is Great! Stephanie was quick, efficient, and very personable. She explained things to me very simply and made the whole process more enjoyable.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax is the only way to go! All was great, but I don't know how to get rid of the Business questions EVERY YEAR since my Wife RETIRED as a Dance Teacher many years ago.
Date published: 2021-05-15
Rated 5 out of 5 by from Been using this product for years Its has always been extremely helpful and never had any issues in years.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from super helpful Jamie was excellent- she was helpful and patient. She was also quick.
Date published: 2021-05-15
Rated 5 out of 5 by from Staff very pleasant and helpful. Spoke to Paula and Barry, CpA and both were very understanding and great to wokd with. Explained thungs I did not understand andwent step by step on all thngs I had questions about.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is amazing! This is my first time EVER to file my own taxes. It's great!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo tax the best ever I had a few problem that I couldn't understand. When I got online with turbo tax chat that was all I needed. They are the best.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax Spoke with 3 different experts, resolved all issues with each.
Date published: 2021-05-15
Rated 2 out of 5 by from Slow, help is unhelpful I have used Turbotax for years. This year's software seems slower and more buggy than previous. Help files lack solutions - just repeat other users' inquiries without answers. Unclear information flow. Trying track source of input not useful. Don't like having to pay to file when I've already paid for software and e-filing saves everyone time and money.
Date published: 2021-05-15
Rated 5 out of 5 by from Love this so much! We needed prompts - thank you for giving them! Wish imports worked for us.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Live Is Great! Stephanie was quick, efficient, and very personable. She explained things to me very simply and made the whole process more enjoyable.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax is the only way to go! All was great, but I don't know how to get rid of the Business questions EVERY YEAR since my Wife RETIRED as a Dance Teacher many years ago.
Date published: 2021-05-15
Rated 5 out of 5 by from Been using this product for years Its has always been extremely helpful and never had any issues in years.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1324