TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
Flybait from
Crash and burn
This year the program would not restart after an update was installed. The tech support did not provide a solution. Very frustrating. I decided to reload the program on another computer and was able to complete the filing process.
Date published: 2021-03-28
Rated 5 out of 5 by
Bosco2011 from
Another great tax filing experience
It was simple and easy, and took less than an hour
Date published: 2021-03-28
Rated 5 out of 5 by
texpert from
Live is totally worth it!
I was impressed with how helpful live was... the CPAs were able to guide me through sticking points throughout the filing process.
Date published: 2021-03-28
Rated 5 out of 5 by
A_Dub52 from
Turbo Tax is Easy and Quick!
Turbo Tax is for the average person to file their taxes from home with ease and confidence!
Date published: 2021-03-28
Rated 5 out of 5 by
Aroura from
Easy to use!
New to filing and turbotax made it soooo easy. Thank you TEAM
Date published: 2021-03-28
Rated 5 out of 5 by
JBDIV from
I like it
Easy to use. Doesn't take long. It is very convenient.
Date published: 2021-03-28
Rated 5 out of 5 by
55Cathy from
Thank Goodness for Turbo Tax!
I've used Turbo Tax since 2016. It's helped me complete my taxes without concern about errors. I retired last year and had funds from a qualified retirement pension moved to a Roth IRA. I was confused with how this information showed on my 1040SR. For the first time, I used the option to talk with a Turbo Tax technition, who then transfered me to a certified CPA. The CPA spent at least 45 minutes with me going through the files, explaining the reasons why the numbers were on certain lines on the form, and talking with me about options for filing the taxes due. I'm very pleased with the customer service that Turbo Tax provided.
Date published: 2021-03-28
Rated 5 out of 5 by
Eric1204 from
Easy Filing
Super easy to file your own taxes. Take a picture and BOOM! complete.
Date published: 2021-03-28
Rated 5 out of 5 by
null from
Another easy tax filing with TurboTax.
I've been using TurboTax for years and have always been pleased with the ease of preparation and submission.
Date published: 2021-03-28
Rated 4 out of 5 by
joycerf from
Could be better
There is a form (Form R-10606) needed for my Louisiana Taxes that TurboTax won't file, even though they do the calculations. This has been a problem for me for several years.
All TurboTax® Offerings Reviews - Page 1324
Date published: 2021-03-28
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
Flybait from
Crash and burn
This year the program would not restart after an update was installed. The tech support did not provide a solution. Very frustrating. I decided to reload the program on another computer and was able to complete the filing process.
Date published: 2021-03-28
Rated 5 out of 5 by
Bosco2011 from
Another great tax filing experience
It was simple and easy, and took less than an hour
Date published: 2021-03-28
Rated 5 out of 5 by
texpert from
Live is totally worth it!
I was impressed with how helpful live was... the CPAs were able to guide me through sticking points throughout the filing process.
Date published: 2021-03-28
Rated 5 out of 5 by
A_Dub52 from
Turbo Tax is Easy and Quick!
Turbo Tax is for the average person to file their taxes from home with ease and confidence!
Date published: 2021-03-28
Rated 5 out of 5 by
Aroura from
Easy to use!
New to filing and turbotax made it soooo easy. Thank you TEAM
Date published: 2021-03-28
Rated 5 out of 5 by
JBDIV from
I like it
Easy to use. Doesn't take long. It is very convenient.
Date published: 2021-03-28
Rated 5 out of 5 by
55Cathy from
Thank Goodness for Turbo Tax!
I've used Turbo Tax since 2016. It's helped me complete my taxes without concern about errors. I retired last year and had funds from a qualified retirement pension moved to a Roth IRA. I was confused with how this information showed on my 1040SR. For the first time, I used the option to talk with a Turbo Tax technition, who then transfered me to a certified CPA. The CPA spent at least 45 minutes with me going through the files, explaining the reasons why the numbers were on certain lines on the form, and talking with me about options for filing the taxes due. I'm very pleased with the customer service that Turbo Tax provided.
Date published: 2021-03-28
Rated 5 out of 5 by
Eric1204 from
Easy Filing
Super easy to file your own taxes. Take a picture and BOOM! complete.
Date published: 2021-03-28
Rated 5 out of 5 by
null from
Another easy tax filing with TurboTax.
I've been using TurboTax for years and have always been pleased with the ease of preparation and submission.
Date published: 2021-03-28
Rated 4 out of 5 by
joycerf from
Could be better
There is a form (Form R-10606) needed for my Louisiana Taxes that TurboTax won't file, even though they do the calculations. This has been a problem for me for several years.
All TurboTax® Offerings Reviews - Page 1324
Date published: 2021-03-28