TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Just amazing It’s easy and they take away all your stress. I’m glad I chose them and I’m super happy it’s done YAY
Date published: 2022-04-18
Rated 1 out of 5 by from Took away free filing with IRS Please stop pretending like no longer being a part of the free filing program is a benefit to the public when we all know it is for your own profits. The explanation for why Turbo Tax / Intuit stopped being part of the free file program was an impressive attempt at spinning the narrative. Also, be careful because they charge $39 (as of tye2021) to use federal income taxes to pay the Turbo Tax fees.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax has been very good to me. Great software. It was simple to understand. Much better than other software programs that I've tried in the past. Thanks TurboTax!!
Date published: 2022-04-18
Rated 5 out of 5 by from We love TurboTax We have used TurboTax for years!! And it has saved us many many times.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax I depend on turbo Tax to give me the best result with accuracy
Date published: 2022-04-18
Rated 1 out of 5 by from Forced to buy TurboTax Live! Cheat on you. First time using browse to fill the return. I've been ripped off by last minute filing. Bought $74 premier, and end up paying $165 for TurboTax Live, that I talked to nobody after finishing filing.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax works great Turbotax imported all the tax forms from my banks and brokers, and then walked me through everything I had to enter. I spent a lot of time verifying all the imported data and it was all correctly imported. I do wish Turbotax had a better report to summarize the values from all imported or entered tax forms on one consolidated report to make the verification process easier.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax is a RIP off!!! Purchased Montana state software for $50 only to be charged $25 to submit return and another $40 fee in addition to it. So a total of $115 to just submit a 2 month job in Montana when the tax owed was only $131 total.
Date published: 2022-04-18
Rated 2 out of 5 by from Probably Last Year Doing This Requested a Live Expert like the system suggested. Worthless. I ended the session early because she was getting impatient with me. Kept telling me to do the wrong thing and wouldn't listen. Finally an hour later I figured it out on my own. Then find out that I have to give consent to give my info to a third party for the "MAX" protection. Hopefully I missed this little snippet of info at the beginning. The system didn't even offer to refund me the cost for the Max what ever when I wouldn't give consent to give my info. Going back to using a CPA
Date published: 2022-04-18
Rated 5 out of 5 by from There is no other out there like TURBO I have been using Turbo for over thirty years. All I can say is WOW. Never a misstep.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Just amazing It’s easy and they take away all your stress. I’m glad I chose them and I’m super happy it’s done YAY
Date published: 2022-04-18
Rated 1 out of 5 by from Took away free filing with IRS Please stop pretending like no longer being a part of the free filing program is a benefit to the public when we all know it is for your own profits. The explanation for why Turbo Tax / Intuit stopped being part of the free file program was an impressive attempt at spinning the narrative. Also, be careful because they charge $39 (as of tye2021) to use federal income taxes to pay the Turbo Tax fees.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax has been very good to me. Great software. It was simple to understand. Much better than other software programs that I've tried in the past. Thanks TurboTax!!
Date published: 2022-04-18
Rated 5 out of 5 by from We love TurboTax We have used TurboTax for years!! And it has saved us many many times.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax I depend on turbo Tax to give me the best result with accuracy
Date published: 2022-04-18
Rated 1 out of 5 by from Forced to buy TurboTax Live! Cheat on you. First time using browse to fill the return. I've been ripped off by last minute filing. Bought $74 premier, and end up paying $165 for TurboTax Live, that I talked to nobody after finishing filing.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax works great Turbotax imported all the tax forms from my banks and brokers, and then walked me through everything I had to enter. I spent a lot of time verifying all the imported data and it was all correctly imported. I do wish Turbotax had a better report to summarize the values from all imported or entered tax forms on one consolidated report to make the verification process easier.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax is a RIP off!!! Purchased Montana state software for $50 only to be charged $25 to submit return and another $40 fee in addition to it. So a total of $115 to just submit a 2 month job in Montana when the tax owed was only $131 total.
Date published: 2022-04-18
Rated 2 out of 5 by from Probably Last Year Doing This Requested a Live Expert like the system suggested. Worthless. I ended the session early because she was getting impatient with me. Kept telling me to do the wrong thing and wouldn't listen. Finally an hour later I figured it out on my own. Then find out that I have to give consent to give my info to a third party for the "MAX" protection. Hopefully I missed this little snippet of info at the beginning. The system didn't even offer to refund me the cost for the Max what ever when I wouldn't give consent to give my info. Going back to using a CPA
Date published: 2022-04-18
Rated 5 out of 5 by from There is no other out there like TURBO I have been using Turbo for over thirty years. All I can say is WOW. Never a misstep.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1324