TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Nice work Turbo! Very Easy with great help/Q&A too I use Turbo Premier every year since 2005 or so. This year's software is so clear and easy to use. Very Customer Service friendly. If I had a question, I just clicked on the "Help" icon and a pop up box gave a clear and concise answer. It also answers the question as to how they arrived at the math figure they listed. That was very helpful to me. Well done. Easy to file as well.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax found stimulus refund Helpful with stimulus refund and answering questions about dependent child status.
Date published: 2021-02-21
Rated 5 out of 5 by from Good Experience First time using it; it was very easy for me to do my sons returns and help him with e filing
Date published: 2021-02-21
Rated 5 out of 5 by from Call-in Assistance Call-in Assistance from Turbo Tax Expert was particularly helpful in answering my questions regarding both Form 1099-R entries and IRA RMD repayment entry questions.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome It is very convenient, and fast way to file taxes done
Date published: 2021-02-21
Rated 5 out of 5 by from awesome great application. Fast and free. I use this every year.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use I've been using turbotax for years, and it's been very convenient
Date published: 2021-02-21
Rated 5 out of 5 by from GREAT to use,at a great price. WILL recommend this site to everybody.!!!!!!!!!!!!!
Date published: 2021-02-21
Rated 2 out of 5 by from Only used this service for Robinhood Auto-Import Title says it all. Only used this because turbo tax would import my robinhood account info and 1099B. Otherwise, the fees to process my returns would have turned me away.
Date published: 2021-02-21
Rated 1 out of 5 by from Glitchy as all getout I've used TurboTax for years and I've never had problems like this; you asked me the same thing multiple times, didn't save information, and then displayed information wrong. I've spent hours online with your chat experts to get these straightened out; at the end of the last one, they confirmed that the information on the tax forms was right even though it wasn't showing correctly on the screen. You then had me submit payment multiple times then finally came back and said the first method I chose worked - so I'm not sure how many times I've paid. I probably won't use Turbo Tax again, which is unfortunate because my experience in prior years has been good. You've gotten very sloppy.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13230
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Nice work Turbo! Very Easy with great help/Q&A too I use Turbo Premier every year since 2005 or so. This year's software is so clear and easy to use. Very Customer Service friendly. If I had a question, I just clicked on the "Help" icon and a pop up box gave a clear and concise answer. It also answers the question as to how they arrived at the math figure they listed. That was very helpful to me. Well done. Easy to file as well.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax found stimulus refund Helpful with stimulus refund and answering questions about dependent child status.
Date published: 2021-02-21
Rated 5 out of 5 by from Good Experience First time using it; it was very easy for me to do my sons returns and help him with e filing
Date published: 2021-02-21
Rated 5 out of 5 by from Call-in Assistance Call-in Assistance from Turbo Tax Expert was particularly helpful in answering my questions regarding both Form 1099-R entries and IRA RMD repayment entry questions.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome It is very convenient, and fast way to file taxes done
Date published: 2021-02-21
Rated 5 out of 5 by from awesome great application. Fast and free. I use this every year.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use I've been using turbotax for years, and it's been very convenient
Date published: 2021-02-21
Rated 5 out of 5 by from GREAT to use,at a great price. WILL recommend this site to everybody.!!!!!!!!!!!!!
Date published: 2021-02-21
Rated 2 out of 5 by from Only used this service for Robinhood Auto-Import Title says it all. Only used this because turbo tax would import my robinhood account info and 1099B. Otherwise, the fees to process my returns would have turned me away.
Date published: 2021-02-21
Rated 1 out of 5 by from Glitchy as all getout I've used TurboTax for years and I've never had problems like this; you asked me the same thing multiple times, didn't save information, and then displayed information wrong. I've spent hours online with your chat experts to get these straightened out; at the end of the last one, they confirmed that the information on the tax forms was right even though it wasn't showing correctly on the screen. You then had me submit payment multiple times then finally came back and said the first method I chose worked - so I'm not sure how many times I've paid. I probably won't use Turbo Tax again, which is unfortunate because my experience in prior years has been good. You've gotten very sloppy.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13230