TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from A+ Service! Very quick, easy, and informative. I won't use anything else!
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo is see Tax $0 Quick and free for most. Iwill be filling years to come with TTax
Date published: 2021-02-16
Rated 4 out of 5 by from Awesome resource!! It was relatively easy to use and much more detailed than other services...
Date published: 2021-02-16
Rated 5 out of 5 by from it was great it was so easy first time doing my taxes by myself it was great love it
Date published: 2021-02-16
Rated 5 out of 5 by from Very Helpful! I have used TurboTax for years, they make it so easy! I never trust when I go to a Tax Agent and they tell me what I can and cannot claim. Turbo Tax literally walks me through the steps and allows me to see for myself what is and is not a deduction. I feel comfortable with the end result using Turbo Tax, and I will never use anything else.
Date published: 2021-02-16
Rated 4 out of 5 by from Simple good experience will suggest for family good information
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo is great !! I really like turbo very easy step by step and catches mistakes which is excellent !
Date published: 2021-02-16
Rated 3 out of 5 by from Too expensive for what you get, especially the fee Too expensive for what you get, especially the fee
Date published: 2021-02-16
Rated 1 out of 5 by from Needs improvement, and not user friendly In two parts: A) I was extremely disappointed that for me to file a settlement claim of $157 I have to pay $90 to Turbotax otherwise the software won't allow me to to file it. I mean this make Turbotax the winner of the settlement and not me who was the victim, now I fell the victim twice...Its preposterous! B) Since I ended up paying those $90 plus $50 plus $50 ($190), so much for that 'FREE TAX RETURN FILE subliminal propaganda' that will eventually drive customers away like myself, I took advantage and spoke to a lovely lady named Kristanna to at least ask about those fees and how the software was changing some number every time I hit the back button, this software is something else... she call the IT department and got an answer while working the numbers manually, she was a great person to talk to and most importantly understood my frustration for paying that much (fee) for such a small entry, anyhow, I don't even know why I'm writing this since nobody will address this or will be able to sympathize with the high fees that are forced to customers if you want to continue, I wish now I could get my money back and file with the state that offers real "free" file, but I tried to be fiduciary to Turbotax since I have done my taxes for the last 4 years or so and unfortunately I came on the loosing end......
Date published: 2021-02-16
Rated 5 out of 5 by from Works great! Easy to use and glad to have data from previous years
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 13222
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from A+ Service! Very quick, easy, and informative. I won't use anything else!
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo is see Tax $0 Quick and free for most. Iwill be filling years to come with TTax
Date published: 2021-02-16
Rated 4 out of 5 by from Awesome resource!! It was relatively easy to use and much more detailed than other services...
Date published: 2021-02-16
Rated 5 out of 5 by from it was great it was so easy first time doing my taxes by myself it was great love it
Date published: 2021-02-16
Rated 5 out of 5 by from Very Helpful! I have used TurboTax for years, they make it so easy! I never trust when I go to a Tax Agent and they tell me what I can and cannot claim. Turbo Tax literally walks me through the steps and allows me to see for myself what is and is not a deduction. I feel comfortable with the end result using Turbo Tax, and I will never use anything else.
Date published: 2021-02-16
Rated 4 out of 5 by from Simple good experience will suggest for family good information
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo is great !! I really like turbo very easy step by step and catches mistakes which is excellent !
Date published: 2021-02-16
Rated 3 out of 5 by from Too expensive for what you get, especially the fee Too expensive for what you get, especially the fee
Date published: 2021-02-16
Rated 1 out of 5 by from Needs improvement, and not user friendly In two parts: A) I was extremely disappointed that for me to file a settlement claim of $157 I have to pay $90 to Turbotax otherwise the software won't allow me to to file it. I mean this make Turbotax the winner of the settlement and not me who was the victim, now I fell the victim twice...Its preposterous! B) Since I ended up paying those $90 plus $50 plus $50 ($190), so much for that 'FREE TAX RETURN FILE subliminal propaganda' that will eventually drive customers away like myself, I took advantage and spoke to a lovely lady named Kristanna to at least ask about those fees and how the software was changing some number every time I hit the back button, this software is something else... she call the IT department and got an answer while working the numbers manually, she was a great person to talk to and most importantly understood my frustration for paying that much (fee) for such a small entry, anyhow, I don't even know why I'm writing this since nobody will address this or will be able to sympathize with the high fees that are forced to customers if you want to continue, I wish now I could get my money back and file with the state that offers real "free" file, but I tried to be fiduciary to Turbotax since I have done my taxes for the last 4 years or so and unfortunately I came on the loosing end......
Date published: 2021-02-16
Rated 5 out of 5 by from Works great! Easy to use and glad to have data from previous years
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 13222