TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Big headache and not free Turbotax insists that I had ACA last year and I keep getting rejected. I've been working at getting it fixed for days now and have waisted so much time, talked to TurboTax employees to no help, I'm pretty sure it is due to a bug because I cannot select the option that I didn't get Affordable Care Act. Also I thought this was supposed to be free according to the ads? Definitely will not go with turbo tax next year, with the amount of stress this has put me through and the time wasted, turbo tax should be paying me $100!
Date published: 2022-02-24
Rated 5 out of 5 by from Full service deluxe Good service for those with a more complicated tax situation. I had access to an agent and was able to message back and forth, upload documents with ease. he filed my taxes promptly and quickly
Date published: 2022-02-24
Rated 5 out of 5 by from Good program Frank and his team were very helpful, thorough and professional
Date published: 2022-02-24
Rated 3 out of 5 by from Thought it was free I paid an initial fee when I signed up for turbo tax, and now I'm getting charged $100 every year that I file. I kind of thought it was just a one time fee.
Date published: 2022-02-24
Rated 5 out of 5 by from Love TurboTax I made the mistake of not using Turbo Tax last year when I did my taxes. I will not make that mistake again.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is amazing I have filed my taxes with TurboTax for several years and never have been disappointed! Easy, fast, and very informative if there's questions.
Date published: 2022-02-24
Rated 5 out of 5 by from return everything went smooth and everything explained loved it
Date published: 2022-02-24
Rated 5 out of 5 by from Ten Times Better Then H&R I have been filing with H&R for the past four years. When Covid hit my place of work went all online. H&R block makes it complicated to add work from home deductions. I was told to try Turbo and it was with the first set of questions they asked me. I will be using Turbotax every year from here on out. Thank you Turbo
Date published: 2022-02-24
Rated 5 out of 5 by from 5 stars Great job fast and efficient and professional and not take long .
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is very easy to use and I enjoy using it. TurboTax is very easy to use and I enjoy using it to prepare my taxes.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13220
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Big headache and not free Turbotax insists that I had ACA last year and I keep getting rejected. I've been working at getting it fixed for days now and have waisted so much time, talked to TurboTax employees to no help, I'm pretty sure it is due to a bug because I cannot select the option that I didn't get Affordable Care Act. Also I thought this was supposed to be free according to the ads? Definitely will not go with turbo tax next year, with the amount of stress this has put me through and the time wasted, turbo tax should be paying me $100!
Date published: 2022-02-24
Rated 5 out of 5 by from Full service deluxe Good service for those with a more complicated tax situation. I had access to an agent and was able to message back and forth, upload documents with ease. he filed my taxes promptly and quickly
Date published: 2022-02-24
Rated 5 out of 5 by from Good program Frank and his team were very helpful, thorough and professional
Date published: 2022-02-24
Rated 3 out of 5 by from Thought it was free I paid an initial fee when I signed up for turbo tax, and now I'm getting charged $100 every year that I file. I kind of thought it was just a one time fee.
Date published: 2022-02-24
Rated 5 out of 5 by from Love TurboTax I made the mistake of not using Turbo Tax last year when I did my taxes. I will not make that mistake again.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is amazing I have filed my taxes with TurboTax for several years and never have been disappointed! Easy, fast, and very informative if there's questions.
Date published: 2022-02-24
Rated 5 out of 5 by from return everything went smooth and everything explained loved it
Date published: 2022-02-24
Rated 5 out of 5 by from Ten Times Better Then H&R I have been filing with H&R for the past four years. When Covid hit my place of work went all online. H&R block makes it complicated to add work from home deductions. I was told to try Turbo and it was with the first set of questions they asked me. I will be using Turbotax every year from here on out. Thank you Turbo
Date published: 2022-02-24
Rated 5 out of 5 by from 5 stars Great job fast and efficient and professional and not take long .
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is very easy to use and I enjoy using it. TurboTax is very easy to use and I enjoy using it to prepare my taxes.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13220