TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Too frustrating Several attempts to e-file. All were rejected. Made corrections using online assistance each time and filings still rejected. Ended up printing and filing by mail. Definitely NOT worth the cost!
Date published: 2022-02-14
Rated 1 out of 5 by from turbo tax took so much money for dumb hidden fees it was advertised as free. I paid 39 dollars 3 times. 1 to file state tax, 1 to file federal, and one to use my return to pay for turbo. next year im going to use a different service.
Date published: 2022-02-14
Rated 5 out of 5 by from Good experience I used a live agent who was exceptional and helped greatly.
Date published: 2022-02-14
Rated 5 out of 5 by from Awesome Was great and easy, just hope I got it all right??
Date published: 2022-02-14
Rated 5 out of 5 by from Quick and easy I have been using Turbo tax for as long as I can remember. No easier mor confident way to do my own taxes
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax is Awesome!! I love the way it walked me through every step, very user friendly will continue to use in the future.
Date published: 2022-02-14
Rated 5 out of 5 by from Great experience! Filing was easy. Everything is explained clearly. One thing, you should notify the customer when the return is finished but the customer did not file. Maybe after 5 days send a reminder.
Date published: 2022-02-14
Rated 5 out of 5 by from The Best Taxation Company Had a very sweet and kind woman by the name of Tiffany help me and she was supper kind and got me everything I needed done, done I’d like to thank her so much for all the help I’ll definitely recommend people.
Date published: 2022-02-14
Rated 5 out of 5 by from Awesome Fast and easy and convenient to use…………….,,,…………..
Date published: 2022-02-14
Rated 3 out of 5 by from Not for 1099 users! Even though this was my first time filing a 1099 and I had nothing but sleepless nights and anxiety. I have to say the customer service was top notch, however.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13212
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too frustrating Several attempts to e-file. All were rejected. Made corrections using online assistance each time and filings still rejected. Ended up printing and filing by mail. Definitely NOT worth the cost!
Date published: 2022-02-14
Rated 1 out of 5 by from turbo tax took so much money for dumb hidden fees it was advertised as free. I paid 39 dollars 3 times. 1 to file state tax, 1 to file federal, and one to use my return to pay for turbo. next year im going to use a different service.
Date published: 2022-02-14
Rated 5 out of 5 by from Good experience I used a live agent who was exceptional and helped greatly.
Date published: 2022-02-14
Rated 5 out of 5 by from Awesome Was great and easy, just hope I got it all right??
Date published: 2022-02-14
Rated 5 out of 5 by from Quick and easy I have been using Turbo tax for as long as I can remember. No easier mor confident way to do my own taxes
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax is Awesome!! I love the way it walked me through every step, very user friendly will continue to use in the future.
Date published: 2022-02-14
Rated 5 out of 5 by from Great experience! Filing was easy. Everything is explained clearly. One thing, you should notify the customer when the return is finished but the customer did not file. Maybe after 5 days send a reminder.
Date published: 2022-02-14
Rated 5 out of 5 by from The Best Taxation Company Had a very sweet and kind woman by the name of Tiffany help me and she was supper kind and got me everything I needed done, done I’d like to thank her so much for all the help I’ll definitely recommend people.
Date published: 2022-02-14
Rated 5 out of 5 by from Awesome Fast and easy and convenient to use…………….,,,…………..
Date published: 2022-02-14
Rated 3 out of 5 by from Not for 1099 users! Even though this was my first time filing a 1099 and I had nothing but sleepless nights and anxiety. I have to say the customer service was top notch, however.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13212