TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is really Amazing and Easy I have been using TuroTax for years and I am very happy with the product. The questions are easy to understand and the help features are wonderful.
Date published: 2023-02-15
Rated 5 out of 5 by from Awesome Better all the time ..very helpful yet again! Thank you
Date published: 2023-02-15
Rated 1 out of 5 by from Terrible Service At first I thought it was going to be free like the last time I used it. The site did not have my records from last year so I had to go through the irs and some other thing to verify a load of nothing for them to tell me that they were going to charge me $40 for each of my returns. Ridiculous. Took me two whole days to do my taxes. This is terrible and I will never be filling my taxes through this site ever again.
Date published: 2023-02-15
Rated 5 out of 5 by from Best Tax Service out there!!! Always up to date. Immediately have all the new announcements from the IRS
Date published: 2023-02-15
Rated 1 out of 5 by from Last time I'm using TurboTax I am extremely dissatisfied with TurboTax at the moment. I NEVER requested assistance from a TurboTax expert but got charged as if I had. Once TurboTax charged me there was no way to cancel it. This is the second year in a row TurboTax has done this. So I honestly doubt the rest of my family or I will return to file our taxes again. Due to these unjustifiable charges. Only because to an urgent matter I went ahead and filed with TurboTax this time. However I am sure it's most likely going to be the last after 7 years of filling with TurboTax. It's now the second year in a row the charges have occurred. I just can't have that happen again. Thanks but No Thanks!!!
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax is great Used before but tried a different software last year. Turbo gave me a better refund this year so came back.
Date published: 2023-02-15
Rated 5 out of 5 by from fast easy fast and easy to use. got it done in less than 1 hour
Date published: 2023-02-15
Rated 5 out of 5 by from Easy and simple. Fast with response. Bill was awesome to work with! Assured I knew the step by step instructions.
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax Assisted Self-Employed My TurboTax Assisted Self-Employed was great and easy to complete.
Date published: 2023-02-15
Rated 5 out of 5 by from Perfect and easy! Absolutely the best way to file your taxes! I tried others and TurboTax was the most simple and I got to claim all of my deductions possible! I am very happy with my service.
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13211
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is really Amazing and Easy I have been using TuroTax for years and I am very happy with the product. The questions are easy to understand and the help features are wonderful.
Date published: 2023-02-15
Rated 5 out of 5 by from Awesome Better all the time ..very helpful yet again! Thank you
Date published: 2023-02-15
Rated 1 out of 5 by from Terrible Service At first I thought it was going to be free like the last time I used it. The site did not have my records from last year so I had to go through the irs and some other thing to verify a load of nothing for them to tell me that they were going to charge me $40 for each of my returns. Ridiculous. Took me two whole days to do my taxes. This is terrible and I will never be filling my taxes through this site ever again.
Date published: 2023-02-15
Rated 5 out of 5 by from Best Tax Service out there!!! Always up to date. Immediately have all the new announcements from the IRS
Date published: 2023-02-15
Rated 1 out of 5 by from Last time I'm using TurboTax I am extremely dissatisfied with TurboTax at the moment. I NEVER requested assistance from a TurboTax expert but got charged as if I had. Once TurboTax charged me there was no way to cancel it. This is the second year in a row TurboTax has done this. So I honestly doubt the rest of my family or I will return to file our taxes again. Due to these unjustifiable charges. Only because to an urgent matter I went ahead and filed with TurboTax this time. However I am sure it's most likely going to be the last after 7 years of filling with TurboTax. It's now the second year in a row the charges have occurred. I just can't have that happen again. Thanks but No Thanks!!!
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax is great Used before but tried a different software last year. Turbo gave me a better refund this year so came back.
Date published: 2023-02-15
Rated 5 out of 5 by from fast easy fast and easy to use. got it done in less than 1 hour
Date published: 2023-02-15
Rated 5 out of 5 by from Easy and simple. Fast with response. Bill was awesome to work with! Assured I knew the step by step instructions.
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax Assisted Self-Employed My TurboTax Assisted Self-Employed was great and easy to complete.
Date published: 2023-02-15
Rated 5 out of 5 by from Perfect and easy! Absolutely the best way to file your taxes! I tried others and TurboTax was the most simple and I got to claim all of my deductions possible! I am very happy with my service.
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13211