TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I love using Turbotax! I am very happy with the program. I like how it guides me on every step of the way.
Date published: 2023-02-15
Rated 5 out of 5 by from I Recommend TurboTax Live Full Service TurboTax Live Expert was able to take the guess work out of my complicated year.
Date published: 2023-02-15
Rated 1 out of 5 by from what a fleece you guys suck you guys suck you guys suck you guys
Date published: 2023-02-15
Rated 4 out of 5 by from Not bad, but could be better Processing my return went really well. I really like how I can download/transfer financial data from my investment company right into the software. This saves a lot of time. When I was done I reached a point where the software asked if I wanted to print a copy. This was in big bold blue font, so of course I clicked on it. BIG MISTAKE. I naturally thought this was how I could print a copy for review. NO NO NO this option takes you to a Turbo Tax website where you can did into a forum or ask a question and try and research an answer. Since this didn't work I made my second mistake. I called Turbo Tax for help. The "expert" did not know how to print my return. He did however keep my company while I poked around and figured it out myself. Why would you make this step so complicated. Just put a button right after the question. If you are really laze or non technical, just put in a sentence or two about how to print a copy of your return. It's really simple once you do it.
Date published: 2023-02-15
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy to use and affordable! Never thought I'd be doing my own taxes.
Date published: 2023-02-15
Rated 4 out of 5 by from Turbo Tax Basic Review Pretty clean as in past years except for the reporting of the sale of stocks. Confusing as to whether or not I needed to mail in an 8453 with statements even though I was e-filing. Called TurboTax who said in my case I did not. However, in the software after e-filing returns, TurboTax reminded me to print the 8453 and mail it to the IRS.
Date published: 2023-02-15
Rated 5 out of 5 by from Easy to use Very intuitive and easy to use, like being asked questions by interviewer.
Date published: 2023-02-15
Rated 5 out of 5 by from Very easy and precise Definitely better than h&r block which I've used for many years only thing I'm not happy about is I was rejected a refund advance when your credit score wasn't supposed to be a part of it that's a question
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax is great Great and free! I highly recommend this service to anyone.
Date published: 2023-02-15
Rated 5 out of 5 by from GREAT! SINGLE FILING IS A BREEZE! EASY AND CLEAR TO NAVIGATE
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13206
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love using Turbotax! I am very happy with the program. I like how it guides me on every step of the way.
Date published: 2023-02-15
Rated 5 out of 5 by from I Recommend TurboTax Live Full Service TurboTax Live Expert was able to take the guess work out of my complicated year.
Date published: 2023-02-15
Rated 1 out of 5 by from what a fleece you guys suck you guys suck you guys suck you guys
Date published: 2023-02-15
Rated 4 out of 5 by from Not bad, but could be better Processing my return went really well. I really like how I can download/transfer financial data from my investment company right into the software. This saves a lot of time. When I was done I reached a point where the software asked if I wanted to print a copy. This was in big bold blue font, so of course I clicked on it. BIG MISTAKE. I naturally thought this was how I could print a copy for review. NO NO NO this option takes you to a Turbo Tax website where you can did into a forum or ask a question and try and research an answer. Since this didn't work I made my second mistake. I called Turbo Tax for help. The "expert" did not know how to print my return. He did however keep my company while I poked around and figured it out myself. Why would you make this step so complicated. Just put a button right after the question. If you are really laze or non technical, just put in a sentence or two about how to print a copy of your return. It's really simple once you do it.
Date published: 2023-02-15
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy to use and affordable! Never thought I'd be doing my own taxes.
Date published: 2023-02-15
Rated 4 out of 5 by from Turbo Tax Basic Review Pretty clean as in past years except for the reporting of the sale of stocks. Confusing as to whether or not I needed to mail in an 8453 with statements even though I was e-filing. Called TurboTax who said in my case I did not. However, in the software after e-filing returns, TurboTax reminded me to print the 8453 and mail it to the IRS.
Date published: 2023-02-15
Rated 5 out of 5 by from Easy to use Very intuitive and easy to use, like being asked questions by interviewer.
Date published: 2023-02-15
Rated 5 out of 5 by from Very easy and precise Definitely better than h&r block which I've used for many years only thing I'm not happy about is I was rejected a refund advance when your credit score wasn't supposed to be a part of it that's a question
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax is great Great and free! I highly recommend this service to anyone.
Date published: 2023-02-15
Rated 5 out of 5 by from GREAT! SINGLE FILING IS A BREEZE! EASY AND CLEAR TO NAVIGATE
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13206