TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from I would give it zero stats if I could It's awful, my retirement was rejected multiple times because of a server error
Date published: 2021-02-14
Rated 5 out of 5 by from Awesome was having a little trouble but customer service helped me out
Date published: 2021-02-14
Rated 5 out of 5 by from I like turbo tax. Its easy to file. So far my experience with turbo tax is great. It fast and easy to file.
Date published: 2021-02-14
Rated 5 out of 5 by from turbotax makes it easy to file! Very easy to file taxes without the hassle of 2nd person taking my $
Date published: 2021-02-14
Rated 5 out of 5 by from TurboTax is awesome! Great as always, thank for another great year! Thank you again
Date published: 2021-02-14
Rated 5 out of 5 by from It's fast, easy, reliable, the best app for taxes It's really easy to file and if there's something wrong with the info you get a text right away, then you fix it and done. One of the best if not the best app I'll use it everytime and recomend it to family and friends. Used it since I was in the navy, very reliable. Thank you turbo tax
Date published: 2021-02-14
Rated 5 out of 5 by from Thank you I had problem with filing at first but when i talk to latonya she made ot easy for me to complete thank you
Date published: 2021-02-14
Rated 1 out of 5 by from Nice to Charge People who barely make any money They say its free, but because on top of not really making very much money at all, I get a tax credit because I have to pay child care expenses, I dont get free file, but someone making a six figure income does.
Date published: 2021-02-14
Rated 5 out of 5 by from Easy to do I love how customer service help me with the a few problems I had. She was a big help
Date published: 2021-02-14
Rated 3 out of 5 by from Federal is great, but Cities are lacking Fed return works well and is easy, but Ohio RITA forms are messy. I often file those using the RITA website. Also, you can get stuck in a loop of fixing a form that you didn't intend to file. I would prefer TurboTax to give you better tools to review, edit and delete entries for School Taxes and Retirement Income. It kept trying to generate partially-completed forms that didn't apply to me, and there was no easy way to remove them.
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13206
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from I would give it zero stats if I could It's awful, my retirement was rejected multiple times because of a server error
Date published: 2021-02-14
Rated 5 out of 5 by from Awesome was having a little trouble but customer service helped me out
Date published: 2021-02-14
Rated 5 out of 5 by from I like turbo tax. Its easy to file. So far my experience with turbo tax is great. It fast and easy to file.
Date published: 2021-02-14
Rated 5 out of 5 by from turbotax makes it easy to file! Very easy to file taxes without the hassle of 2nd person taking my $
Date published: 2021-02-14
Rated 5 out of 5 by from TurboTax is awesome! Great as always, thank for another great year! Thank you again
Date published: 2021-02-14
Rated 5 out of 5 by from It's fast, easy, reliable, the best app for taxes It's really easy to file and if there's something wrong with the info you get a text right away, then you fix it and done. One of the best if not the best app I'll use it everytime and recomend it to family and friends. Used it since I was in the navy, very reliable. Thank you turbo tax
Date published: 2021-02-14
Rated 5 out of 5 by from Thank you I had problem with filing at first but when i talk to latonya she made ot easy for me to complete thank you
Date published: 2021-02-14
Rated 1 out of 5 by from Nice to Charge People who barely make any money They say its free, but because on top of not really making very much money at all, I get a tax credit because I have to pay child care expenses, I dont get free file, but someone making a six figure income does.
Date published: 2021-02-14
Rated 5 out of 5 by from Easy to do I love how customer service help me with the a few problems I had. She was a big help
Date published: 2021-02-14
Rated 3 out of 5 by from Federal is great, but Cities are lacking Fed return works well and is easy, but Ohio RITA forms are messy. I often file those using the RITA website. Also, you can get stuck in a loop of fixing a form that you didn't intend to file. I would prefer TurboTax to give you better tools to review, edit and delete entries for School Taxes and Retirement Income. It kept trying to generate partially-completed forms that didn't apply to me, and there was no easy way to remove them.
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13206