TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from very halpful very helpful, except I wanted to keep the deluxe plan and upgraded to max and could not go back
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax easy and efficient great experience was fast and easy walked me thru step by step
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS THE BEST I HAVE BEEN USING TURBO TAX FOR AT LEAST 10 YEARS AND LOVE THE PROCESS OF NARROWING DOWN WHAT YOU NEED AND DEFINING CLEARLY SECTION I MAY NOT UNDERSTAND. THANK YOU
Date published: 2021-02-21
Rated 3 out of 5 by from is good well some problems with my ca state return, options should be explained more detailed and I paid 125 for the services, too much, for my experience, when I thought it was going to be only 40, and still I had some issues with my state return, I think turbotax needs to have live help with a tax expert either you pay for services or not.
Date published: 2021-02-21
Rated 5 out of 5 by from Really simple to use Turbo Tax made filing my taxes really simple, I plan to use it again next year.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use TurboTax is a great tool, easy to use, fast and always accurate.
Date published: 2021-02-21
Rated 5 out of 5 by from Fast & easy! Took me only about 20 minutes to file a simple return, & for free since I did it before the free version expires in March. Can't really ask for more!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax makes tax returns easy Turbo Tax walked me through the process and made sure i covered all bases
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax review easy to use and the online help is there if needed.
Date published: 2021-02-21
Rated 3 out of 5 by from Had to start over 3 times The UI is very difficult to use. I couldn't adjust my income sources the way I needed them for this year. It kept asking me for info for sources of income I had last year and were irrelevant in 2020. When it went to review it said there were problems with my income and wanted to enter/check everything. It doubled my income after that. After restarting 3 times I finally got everything entered correctly and TurboTax didn't want to screw me up. Granted I had W-2, 1099-Misc, 1099-G, 1099-Div, 1099-B forms to file but when you charge a premium for a service you should work out the bugs. I guess it got the job done eventually. I'll look into H&R and TaxSlayer next year.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13204
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from very halpful very helpful, except I wanted to keep the deluxe plan and upgraded to max and could not go back
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax easy and efficient great experience was fast and easy walked me thru step by step
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS THE BEST I HAVE BEEN USING TURBO TAX FOR AT LEAST 10 YEARS AND LOVE THE PROCESS OF NARROWING DOWN WHAT YOU NEED AND DEFINING CLEARLY SECTION I MAY NOT UNDERSTAND. THANK YOU
Date published: 2021-02-21
Rated 3 out of 5 by from is good well some problems with my ca state return, options should be explained more detailed and I paid 125 for the services, too much, for my experience, when I thought it was going to be only 40, and still I had some issues with my state return, I think turbotax needs to have live help with a tax expert either you pay for services or not.
Date published: 2021-02-21
Rated 5 out of 5 by from Really simple to use Turbo Tax made filing my taxes really simple, I plan to use it again next year.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use TurboTax is a great tool, easy to use, fast and always accurate.
Date published: 2021-02-21
Rated 5 out of 5 by from Fast & easy! Took me only about 20 minutes to file a simple return, & for free since I did it before the free version expires in March. Can't really ask for more!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax makes tax returns easy Turbo Tax walked me through the process and made sure i covered all bases
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax review easy to use and the online help is there if needed.
Date published: 2021-02-21
Rated 3 out of 5 by from Had to start over 3 times The UI is very difficult to use. I couldn't adjust my income sources the way I needed them for this year. It kept asking me for info for sources of income I had last year and were irrelevant in 2020. When it went to review it said there were problems with my income and wanted to enter/check everything. It doubled my income after that. After restarting 3 times I finally got everything entered correctly and TurboTax didn't want to screw me up. Granted I had W-2, 1099-Misc, 1099-G, 1099-Div, 1099-B forms to file but when you charge a premium for a service you should work out the bugs. I guess it got the job done eventually. I'll look into H&R and TaxSlayer next year.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13204