TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Love TurboTax So straightforward anyone can do it! This is my second year and everything went smoothly.
Date published: 2021-02-14
Rated 3 out of 5 by from Totally Messed Up! After spending over 2 hours on the file review it completely messed up and tried to add a second W2 saying it was missing information when all of the information was there originally. Then it doubled the W2 and doubled the amount we owed. We had to go through everything again to see what the blunder was that they caused and remove the second w-2 it was trying to create for no freaking reason. Horrible!
Date published: 2021-02-14
Rated 3 out of 5 by from Turbo tax did my refund Did not get any money back. Would have liked to get a refund.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is easy to use and covers all topics I have used TurboTax for several years. Last year (2019 tax year) there was a glitch and the program would not recognize my AGI, so I had to file by mail. This year (tax year 2020) I was able to complete and file online.
Date published: 2021-02-14
Rated 5 out of 5 by from Easy for many cases It is easy to use probably for most people. I did my last 2 returns on my smart phone in one sitting each. At least try it before going to a more expensive service. You can find out the total cost before filing and paying.
Date published: 2021-02-14
Rated 5 out of 5 by from All the help I needed Mark was great explained 401K & IRA will use next year
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is Easy and I love it! I have used Turbo Tax for several years. They have amazing and fast customer service and always help when you need it. Love the easy to follow steps to ensure I have accurately filed taxes.
Date published: 2021-02-14
Rated 5 out of 5 by from So easy to do yourself! Every year I do my own taxes and its so easy and convenient!
Date published: 2021-02-14
Rated 5 out of 5 by from Jason It was easy and the support was awesome! The expert tax advisor answered all my questions.
Date published: 2021-02-14
Rated 5 out of 5 by from turbo tax is great ! Had to get help with a live agent and Lennda was great !
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13190
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love TurboTax So straightforward anyone can do it! This is my second year and everything went smoothly.
Date published: 2021-02-14
Rated 3 out of 5 by from Totally Messed Up! After spending over 2 hours on the file review it completely messed up and tried to add a second W2 saying it was missing information when all of the information was there originally. Then it doubled the W2 and doubled the amount we owed. We had to go through everything again to see what the blunder was that they caused and remove the second w-2 it was trying to create for no freaking reason. Horrible!
Date published: 2021-02-14
Rated 3 out of 5 by from Turbo tax did my refund Did not get any money back. Would have liked to get a refund.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is easy to use and covers all topics I have used TurboTax for several years. Last year (2019 tax year) there was a glitch and the program would not recognize my AGI, so I had to file by mail. This year (tax year 2020) I was able to complete and file online.
Date published: 2021-02-14
Rated 5 out of 5 by from Easy for many cases It is easy to use probably for most people. I did my last 2 returns on my smart phone in one sitting each. At least try it before going to a more expensive service. You can find out the total cost before filing and paying.
Date published: 2021-02-14
Rated 5 out of 5 by from All the help I needed Mark was great explained 401K & IRA will use next year
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is Easy and I love it! I have used Turbo Tax for several years. They have amazing and fast customer service and always help when you need it. Love the easy to follow steps to ensure I have accurately filed taxes.
Date published: 2021-02-14
Rated 5 out of 5 by from So easy to do yourself! Every year I do my own taxes and its so easy and convenient!
Date published: 2021-02-14
Rated 5 out of 5 by from Jason It was easy and the support was awesome! The expert tax advisor answered all my questions.
Date published: 2021-02-14
Rated 5 out of 5 by from turbo tax is great ! Had to get help with a live agent and Lennda was great !
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13190