TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from great help it was a step by step. the questions was understanding.
Date published: 2023-02-03
Rated 5 out of 5 by from Chat Expert was fantastic! Helped me a lot. I couldn't figure out what I did wrong. Susan saw it right away and changed what I owe to a refund!!!!
Date published: 2023-02-03
Rated 5 out of 5 by from I love turbo tax.! It was very fast and easy to file my taxes using their services I really liked how everything was laid out and and easy to understand.
Date published: 2023-02-03
Rated 5 out of 5 by from TurboTax makes filling easy and fast! It’s so easy to filled my taxes with TurboTax! I love the easy accessibility and that it walks me through the process, step by step.
Date published: 2023-02-03
Rated 5 out of 5 by from Great It was fast and easy! Plus, help is there whenever you need it.
Date published: 2023-02-03
Rated 5 out of 5 by from turbotax is awesome great experience great knowledge great help great time
Date published: 2023-02-03
Rated 5 out of 5 by from AWESOME CUSTOMER SERVICE EASY TO FILE, PROVIDES ALOT OF SUPPORT, MAKES LIFE SIMPLE
Date published: 2023-02-03
Rated 3 out of 5 by from No after service Having the taxes done was great. However there is no way to communicate with a live person. When I signed in they charged my account in December. However when I talked with the tax who prepared my taxes after she finished, I had to review and they also had extra added. I could not understand why since I already had paid. I thought I could not continue until I responded. I marked every line and ended up with over $400 in charges. I talked with the accountant and explained to her that I already had paid in December and could not understand why I had to pay for these extras I did not need. She apologized and told me that she was requesting a refund which I never got and no way to communicate. I requested that my bank put a stop payment for the double charge plus the extras I did not need. Very disappointing follow-up service!
Date published: 2023-02-03
Rated 5 out of 5 by from Turbo tax Very quick with explanation of questions answered. Very easy to use.
Date published: 2023-02-03
Rated 5 out of 5 by from I Always Use TurboTax I use TurboTax every year to prepare and file my taxes. It is always a smooth and easy time of year. My favorite part is that I can pay TurboTax directly from my refund. I also really like their format and how user friendly it is.
Date published: 2023-02-03
All TurboTax® Offerings Reviews - Page 13185
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great help it was a step by step. the questions was understanding.
Date published: 2023-02-03
Rated 5 out of 5 by from Chat Expert was fantastic! Helped me a lot. I couldn't figure out what I did wrong. Susan saw it right away and changed what I owe to a refund!!!!
Date published: 2023-02-03
Rated 5 out of 5 by from I love turbo tax.! It was very fast and easy to file my taxes using their services I really liked how everything was laid out and and easy to understand.
Date published: 2023-02-03
Rated 5 out of 5 by from TurboTax makes filling easy and fast! It’s so easy to filled my taxes with TurboTax! I love the easy accessibility and that it walks me through the process, step by step.
Date published: 2023-02-03
Rated 5 out of 5 by from Great It was fast and easy! Plus, help is there whenever you need it.
Date published: 2023-02-03
Rated 5 out of 5 by from turbotax is awesome great experience great knowledge great help great time
Date published: 2023-02-03
Rated 5 out of 5 by from AWESOME CUSTOMER SERVICE EASY TO FILE, PROVIDES ALOT OF SUPPORT, MAKES LIFE SIMPLE
Date published: 2023-02-03
Rated 3 out of 5 by from No after service Having the taxes done was great. However there is no way to communicate with a live person. When I signed in they charged my account in December. However when I talked with the tax who prepared my taxes after she finished, I had to review and they also had extra added. I could not understand why since I already had paid. I thought I could not continue until I responded. I marked every line and ended up with over $400 in charges. I talked with the accountant and explained to her that I already had paid in December and could not understand why I had to pay for these extras I did not need. She apologized and told me that she was requesting a refund which I never got and no way to communicate. I requested that my bank put a stop payment for the double charge plus the extras I did not need. Very disappointing follow-up service!
Date published: 2023-02-03
Rated 5 out of 5 by from Turbo tax Very quick with explanation of questions answered. Very easy to use.
Date published: 2023-02-03
Rated 5 out of 5 by from I Always Use TurboTax I use TurboTax every year to prepare and file my taxes. It is always a smooth and easy time of year. My favorite part is that I can pay TurboTax directly from my refund. I also really like their format and how user friendly it is.
Date published: 2023-02-03
All TurboTax® Offerings Reviews - Page 13185