TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
dodge ram from
great help
it was a step by step. the questions was understanding.
Date published: 2023-02-03
Rated 5 out of 5 by
Elcee7 from
Chat Expert was fantastic! Helped me a lot.
I couldn't figure out what I did wrong. Susan saw it right away and changed what I owe to a refund!!!!
Date published: 2023-02-03
Rated 5 out of 5 by
PriscillaMarie from
I love turbo tax.!
It was very fast and easy to file my taxes using their services I really liked how everything was laid out and and easy to understand.
Date published: 2023-02-03
Rated 5 out of 5 by
LTheresia from
TurboTax makes filling easy and fast!
It’s so easy to filled my taxes with TurboTax! I love the easy accessibility and that it walks me through the process, step by step.
Date published: 2023-02-03
Rated 5 out of 5 by
StepD87 from
Great
It was fast and easy! Plus, help is there whenever you need it.
Date published: 2023-02-03
Rated 5 out of 5 by
deeron from
turbotax is awesome
great experience great knowledge great help great time
Date published: 2023-02-03
Rated 5 out of 5 by
vanave from
AWESOME CUSTOMER SERVICE
EASY TO FILE, PROVIDES ALOT OF SUPPORT, MAKES LIFE SIMPLE
Date published: 2023-02-03
Rated 3 out of 5 by
Polichou from
No after service
Having the taxes done was great. However there is no way to communicate with a live person. When I signed in they charged my account in December. However when I talked with the tax who prepared my taxes after she finished, I had to review and they also had extra added. I could not understand why since I already had paid. I thought I could not continue until I responded. I marked every line and ended up with over $400 in charges. I talked with the accountant and explained to her that I already had paid in December and could not understand why I had to pay for these extras I did not need. She apologized and told me that she was requesting a refund which I never got and no way to communicate. I requested that my bank put a stop payment for the double charge plus the extras I did not need. Very disappointing follow-up service!
Date published: 2023-02-03
Rated 5 out of 5 by
Mtclc from
Turbo tax
Very quick with explanation of questions answered. Very easy to use.
Date published: 2023-02-03
Rated 5 out of 5 by
Shannon125454 from
I Always Use TurboTax
I use TurboTax every year to prepare and file my taxes. It is always a smooth and easy time of year. My favorite part is that I can pay TurboTax directly from my refund. I also really like their format and how user friendly it is.
All TurboTax® Offerings Reviews - Page 13185
Date published: 2023-02-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
dodge ram from
great help
it was a step by step. the questions was understanding.
Date published: 2023-02-03
Rated 5 out of 5 by
Elcee7 from
Chat Expert was fantastic! Helped me a lot.
I couldn't figure out what I did wrong. Susan saw it right away and changed what I owe to a refund!!!!
Date published: 2023-02-03
Rated 5 out of 5 by
PriscillaMarie from
I love turbo tax.!
It was very fast and easy to file my taxes using their services I really liked how everything was laid out and and easy to understand.
Date published: 2023-02-03
Rated 5 out of 5 by
LTheresia from
TurboTax makes filling easy and fast!
It’s so easy to filled my taxes with TurboTax! I love the easy accessibility and that it walks me through the process, step by step.
Date published: 2023-02-03
Rated 5 out of 5 by
StepD87 from
Great
It was fast and easy! Plus, help is there whenever you need it.
Date published: 2023-02-03
Rated 5 out of 5 by
deeron from
turbotax is awesome
great experience great knowledge great help great time
Date published: 2023-02-03
Rated 5 out of 5 by
vanave from
AWESOME CUSTOMER SERVICE
EASY TO FILE, PROVIDES ALOT OF SUPPORT, MAKES LIFE SIMPLE
Date published: 2023-02-03
Rated 3 out of 5 by
Polichou from
No after service
Having the taxes done was great. However there is no way to communicate with a live person. When I signed in they charged my account in December. However when I talked with the tax who prepared my taxes after she finished, I had to review and they also had extra added. I could not understand why since I already had paid. I thought I could not continue until I responded. I marked every line and ended up with over $400 in charges. I talked with the accountant and explained to her that I already had paid in December and could not understand why I had to pay for these extras I did not need. She apologized and told me that she was requesting a refund which I never got and no way to communicate. I requested that my bank put a stop payment for the double charge plus the extras I did not need. Very disappointing follow-up service!
Date published: 2023-02-03
Rated 5 out of 5 by
Mtclc from
Turbo tax
Very quick with explanation of questions answered. Very easy to use.
Date published: 2023-02-03
Rated 5 out of 5 by
Shannon125454 from
I Always Use TurboTax
I use TurboTax every year to prepare and file my taxes. It is always a smooth and easy time of year. My favorite part is that I can pay TurboTax directly from my refund. I also really like their format and how user friendly it is.
All TurboTax® Offerings Reviews - Page 13185
Date published: 2023-02-03