TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love Turbo TAX!!! Always an AWESOME experience! I have tried several tax companies, but THIS one is my favorite!
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience Easy to use, good explanations on unclear tax jargon
Date published: 2022-02-28
Rated 2 out of 5 by from Very disappointing this year Ive been a loyal TurboTax used since the 1990's and am greatly disappointed in the 2021 edition. It has been full of bugs, pages that dont respond, won't scroll so that I can hit the "Continue" button, etc. Navigation this year is terrible. I am not sure that I will use this product in the future. In pervious years I would have rated it with 4 or 5 stars but this year I give it a solid "2". The worst problem is that it wont allow me to file electronically; it simply hangs up and dies. Awful edition.
Date published: 2022-02-28
Rated 5 out of 5 by from It's great, fast and easy! I love it! I've been using TurboTax for years and it's really great. Easy, instructive, and efficient! Thank you!!
Date published: 2022-02-28
Rated 5 out of 5 by from Great product Easy to follow instructions and updates. Pretty fast and simpler than expected.
Date published: 2022-02-28
Rated 5 out of 5 by from Thank You I have used this product for many years. I like the way it walks you through all the steps and doubles checks everything for me
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great! Easy to follow instructions. Good illustrations that assist in explaining
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Great!! Amazing and Easy to work with highly recommended !!
Date published: 2022-02-28
Rated 4 out of 5 by from Concerned individuals use system then file paper Feel the method used allows for duplicates. Suggest a list of forms (i.e., 1099INT, 1099NEC, 1099G, 1099R, SSA1099, standard Advalorem,etc.), one chooses form number, completes, Turbo places in the correct section of return. Yes, you might have to ask where 1099NEC goes, like self employed. This method would make the process faster, as one could enter as received in mail. Charge a computer fee maybe half of normal. Client could see a list of 1040 and schedules. Then charge the other half as filing fee.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use Love how easy it is to use. I will continue to use this product. I’m glad it was free
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13184
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo TAX!!! Always an AWESOME experience! I have tried several tax companies, but THIS one is my favorite!
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience Easy to use, good explanations on unclear tax jargon
Date published: 2022-02-28
Rated 2 out of 5 by from Very disappointing this year Ive been a loyal TurboTax used since the 1990's and am greatly disappointed in the 2021 edition. It has been full of bugs, pages that dont respond, won't scroll so that I can hit the "Continue" button, etc. Navigation this year is terrible. I am not sure that I will use this product in the future. In pervious years I would have rated it with 4 or 5 stars but this year I give it a solid "2". The worst problem is that it wont allow me to file electronically; it simply hangs up and dies. Awful edition.
Date published: 2022-02-28
Rated 5 out of 5 by from It's great, fast and easy! I love it! I've been using TurboTax for years and it's really great. Easy, instructive, and efficient! Thank you!!
Date published: 2022-02-28
Rated 5 out of 5 by from Great product Easy to follow instructions and updates. Pretty fast and simpler than expected.
Date published: 2022-02-28
Rated 5 out of 5 by from Thank You I have used this product for many years. I like the way it walks you through all the steps and doubles checks everything for me
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great! Easy to follow instructions. Good illustrations that assist in explaining
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Great!! Amazing and Easy to work with highly recommended !!
Date published: 2022-02-28
Rated 4 out of 5 by from Concerned individuals use system then file paper Feel the method used allows for duplicates. Suggest a list of forms (i.e., 1099INT, 1099NEC, 1099G, 1099R, SSA1099, standard Advalorem,etc.), one chooses form number, completes, Turbo places in the correct section of return. Yes, you might have to ask where 1099NEC goes, like self employed. This method would make the process faster, as one could enter as received in mail. Charge a computer fee maybe half of normal. Client could see a list of 1040 and schedules. Then charge the other half as filing fee.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use Love how easy it is to use. I will continue to use this product. I’m glad it was free
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13184