TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from problematic wouldn't remember me from last year. hung up at times and slow sometimes. had problems downloading tax 1099 from different investments like bank interest. had to manually type info on rmds
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy to e-file I and my wife are very satisfy filing with Turbo Tax, this is our 3rd year in a row with them.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is pretty good and helpful Did not use. I read their suggestions. I answered their questions to the best of my knowledge. They made things a lot easier.
Date published: 2021-02-22
Rated 5 out of 5 by from Thankful I always have to pay more than I want to in the end, but the customer service is unmatched.
Date published: 2021-02-22
Rated 5 out of 5 by from good system, excelent everything fluid and easy to fill up, lots of help
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great! I engaged with one o your TurboTax live experts and she was great will use it again next year if I need help. Thank you again!
Date published: 2021-02-22
Rated 4 out of 5 by from Pretty Good Had a hard time loading it from the DVD( once said no memory on drive, next it said computer was not capable of running it) but got it to running using the file folder and clicking on the Install file, then it worked well.
Date published: 2021-02-22
Rated 5 out of 5 by from Very user friendly even for first timers Very very user-friendly, and most of all THEY did it for me free of charge
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use Fist time using Turbotax and I think it's easy to use as well as convenient for users.
Date published: 2021-02-22
Rated 4 out of 5 by from Great tool Turbo tax was very quick and easy. It saves your progress so you dont have to retype things in all the time if information comes up that you do not have at the time. For myself I normally start my tax return as soon as I get my W2, but I hade to wait until mid February to complete my filing because of stock tax documents not being sent out yet, which bring me to the one problem I had with TurboTax this year. Just because some of the values were less than one dollar in certain fields when I imported my stock tax documents, the tool would complain and say that it was not correct. When I used its quick view to fix the issues, the changes were not being saved. I had to manually go back into the stock section and find an update these value manually. Not a big issue but a little time consuming to find where it was at exactly since I had over 150 trades last year.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13184
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from problematic wouldn't remember me from last year. hung up at times and slow sometimes. had problems downloading tax 1099 from different investments like bank interest. had to manually type info on rmds
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy to e-file I and my wife are very satisfy filing with Turbo Tax, this is our 3rd year in a row with them.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is pretty good and helpful Did not use. I read their suggestions. I answered their questions to the best of my knowledge. They made things a lot easier.
Date published: 2021-02-22
Rated 5 out of 5 by from Thankful I always have to pay more than I want to in the end, but the customer service is unmatched.
Date published: 2021-02-22
Rated 5 out of 5 by from good system, excelent everything fluid and easy to fill up, lots of help
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great! I engaged with one o your TurboTax live experts and she was great will use it again next year if I need help. Thank you again!
Date published: 2021-02-22
Rated 4 out of 5 by from Pretty Good Had a hard time loading it from the DVD( once said no memory on drive, next it said computer was not capable of running it) but got it to running using the file folder and clicking on the Install file, then it worked well.
Date published: 2021-02-22
Rated 5 out of 5 by from Very user friendly even for first timers Very very user-friendly, and most of all THEY did it for me free of charge
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use Fist time using Turbotax and I think it's easy to use as well as convenient for users.
Date published: 2021-02-22
Rated 4 out of 5 by from Great tool Turbo tax was very quick and easy. It saves your progress so you dont have to retype things in all the time if information comes up that you do not have at the time. For myself I normally start my tax return as soon as I get my W2, but I hade to wait until mid February to complete my filing because of stock tax documents not being sent out yet, which bring me to the one problem I had with TurboTax this year. Just because some of the values were less than one dollar in certain fields when I imported my stock tax documents, the tool would complain and say that it was not correct. When I used its quick view to fix the issues, the changes were not being saved. I had to manually go back into the stock section and find an update these value manually. Not a big issue but a little time consuming to find where it was at exactly since I had over 150 trades last year.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13184