TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great job very helpful all the way through. all issues solved with little effort on my part
Date published: 2021-02-16
Rated 1 out of 5 by from Turbo tax was terrible I filed both federal and state rates with turbo tax. Before I completed the transaction, I was assured that an expert had reviewed my return and I paid $45.00 for expert assistance. I want my money refunded since my state tax was returned twice stating that there was a duplication of an entry. Luckily, I had printed the documents and spotted the duplication, but could not locate the document. I called live help who could not help me: I was on the line with him for over an hour, but he could locate the document. I finally located the document and as able to send my return in. I am so amazed that : even though the language was that an expert reviews every document, that the mistake was not caught and the expert could not help me. Please refund my money. What a disappointment.
Date published: 2021-02-16
Rated 5 out of 5 by from You guys ALMOST lost me lort! Caitlyn was my agent and she was SOOOO patient and understanding with my situation. I am literally in tears because I seriously thought I did something wrong. She was very adament on making sure that resolved this issue and I thank God for her and this program!
Date published: 2021-02-16
Rated 5 out of 5 by from HIGHLY RECOMMENDED I highly recommend turbo tax. I have been a turbo tax filer for 6 years now and I love how they remind you of things you would never think of if they did not remind you. Also, very affordable prices.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is Great TurboTax is great and very easy to use. Ive been using it for the past 7 years.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome Quick Easy and Fast. Always helps to give the best refund and doesn't cost much to file.
Date published: 2021-02-16
Rated 3 out of 5 by from quality declining Been using turbo tax for many years and this year it has been my worst experience.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is Turboiffic! Simple. Fast. Efficient. I'm a single mom with two toddlers. I filed online, while doing laundry, cooking dinner, and picking up after my toddlers. It was easy. Super Fast. Totally recommend!
Date published: 2021-02-16
Rated 5 out of 5 by from easy as pie I can set at home sip a cup of coffee and do my taxes. No part time "seasonal" people guessing, going ummm, and having to stop to ask an experienced person questions, while I sweat if they are being done right, like my local tax return locations. The step by step programs are easy to follow and as long as it stays this easy, I will be back!
Date published: 2021-02-16
Rated 5 out of 5 by from Easy Peasy It was easy to follow instructions and it didn't take a LONG time!! Thanks
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 13183
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great job very helpful all the way through. all issues solved with little effort on my part
Date published: 2021-02-16
Rated 1 out of 5 by from Turbo tax was terrible I filed both federal and state rates with turbo tax. Before I completed the transaction, I was assured that an expert had reviewed my return and I paid $45.00 for expert assistance. I want my money refunded since my state tax was returned twice stating that there was a duplication of an entry. Luckily, I had printed the documents and spotted the duplication, but could not locate the document. I called live help who could not help me: I was on the line with him for over an hour, but he could locate the document. I finally located the document and as able to send my return in. I am so amazed that : even though the language was that an expert reviews every document, that the mistake was not caught and the expert could not help me. Please refund my money. What a disappointment.
Date published: 2021-02-16
Rated 5 out of 5 by from You guys ALMOST lost me lort! Caitlyn was my agent and she was SOOOO patient and understanding with my situation. I am literally in tears because I seriously thought I did something wrong. She was very adament on making sure that resolved this issue and I thank God for her and this program!
Date published: 2021-02-16
Rated 5 out of 5 by from HIGHLY RECOMMENDED I highly recommend turbo tax. I have been a turbo tax filer for 6 years now and I love how they remind you of things you would never think of if they did not remind you. Also, very affordable prices.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is Great TurboTax is great and very easy to use. Ive been using it for the past 7 years.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome Quick Easy and Fast. Always helps to give the best refund and doesn't cost much to file.
Date published: 2021-02-16
Rated 3 out of 5 by from quality declining Been using turbo tax for many years and this year it has been my worst experience.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is Turboiffic! Simple. Fast. Efficient. I'm a single mom with two toddlers. I filed online, while doing laundry, cooking dinner, and picking up after my toddlers. It was easy. Super Fast. Totally recommend!
Date published: 2021-02-16
Rated 5 out of 5 by from easy as pie I can set at home sip a cup of coffee and do my taxes. No part time "seasonal" people guessing, going ummm, and having to stop to ask an experienced person questions, while I sweat if they are being done right, like my local tax return locations. The step by step programs are easy to follow and as long as it stays this easy, I will be back!
Date published: 2021-02-16
Rated 5 out of 5 by from Easy Peasy It was easy to follow instructions and it didn't take a LONG time!! Thanks
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 13183