TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281615 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use Love it... will continue using it. I definitely recommend.
Date published: 2021-02-22
Rated 5 out of 5 by from Works well. Step by step Charlotte was very helpful and supportive with the software questions I encountered.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great TurboTax is incredibly easy to understand, and answered all of the questions I had pertaining to my refund. Most definitely the least stressful tax refund yet
Date published: 2021-02-22
Rated 1 out of 5 by from Hidden fees are ridiculous I had to upgrade to turbo deluxe to file simple taxes just because of some retirement credit which is why I will never use Turbo Tax again.
Date published: 2021-02-22
Rated 1 out of 5 by from Much harder than last year Much harder than last year. Had to re type everything over and over and over
Date published: 2021-02-22
Rated 3 out of 5 by from Turbotax is going downhill! TurboTax Premier 2020 has features that do not work properly and requires time consuming work arounds and research. Particularly the stock purchase plan dialogue is incorrect and causes errors. I imported all but one of my 1099s from Fidelity and worked on the return until the last 1099 was available. Turbotax would not import the new information without overwriting the existing data, instead of adding it. Very disappointing.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy! I got it done in one sitting! I recommend using it.
Date published: 2021-02-22
Rated 5 out of 5 by from Wouldn't go anywhere else I have been using Turbo Tax for 8 years (including 2020) and I have nothing but great things to say about them. They make sure I get a maximum refund on both the Federal and State taxes. Honestly, I wouldn't go anywhere else. I know there are other companies out there but I will always use Turbo Tax. They are an excellent company and as I am on Social Security Disability and can't afford to pay $200 to a company like H&R Block, with Turbo Tax I can get my taxes done for free.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great Turbo tax is clear to understand, I enjoy using Turbo Tas
Date published: 2021-02-22
Rated 5 out of 5 by from Good system Have used Turbotax for a number of years and am satisfied with the ease of use.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13166
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Love it... will continue using it. I definitely recommend.
Date published: 2021-02-22
Rated 5 out of 5 by from Works well. Step by step Charlotte was very helpful and supportive with the software questions I encountered.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great TurboTax is incredibly easy to understand, and answered all of the questions I had pertaining to my refund. Most definitely the least stressful tax refund yet
Date published: 2021-02-22
Rated 1 out of 5 by from Hidden fees are ridiculous I had to upgrade to turbo deluxe to file simple taxes just because of some retirement credit which is why I will never use Turbo Tax again.
Date published: 2021-02-22
Rated 1 out of 5 by from Much harder than last year Much harder than last year. Had to re type everything over and over and over
Date published: 2021-02-22
Rated 3 out of 5 by from Turbotax is going downhill! TurboTax Premier 2020 has features that do not work properly and requires time consuming work arounds and research. Particularly the stock purchase plan dialogue is incorrect and causes errors. I imported all but one of my 1099s from Fidelity and worked on the return until the last 1099 was available. Turbotax would not import the new information without overwriting the existing data, instead of adding it. Very disappointing.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy! I got it done in one sitting! I recommend using it.
Date published: 2021-02-22
Rated 5 out of 5 by from Wouldn't go anywhere else I have been using Turbo Tax for 8 years (including 2020) and I have nothing but great things to say about them. They make sure I get a maximum refund on both the Federal and State taxes. Honestly, I wouldn't go anywhere else. I know there are other companies out there but I will always use Turbo Tax. They are an excellent company and as I am on Social Security Disability and can't afford to pay $200 to a company like H&R Block, with Turbo Tax I can get my taxes done for free.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great Turbo tax is clear to understand, I enjoy using Turbo Tas
Date published: 2021-02-22
Rated 5 out of 5 by from Good system Have used Turbotax for a number of years and am satisfied with the ease of use.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13166