TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Our most complicated tax year The experience was very good, and very easy to follow. Our most complicated returns we have ever had to do. Went smooth.
Date published: 2022-02-24
Rated 4 out of 5 by from Very Helpful Taxes are never fun, but Turbo Tax made it easier with easy to follow instructions, and helpful suggestions.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is the best way to get your taxes done! I filed from my bed, in pajamas, on a cold and nasty snowy day... I didn't have to leave my house, and it was FREE!! This is the second year I have used TurboTax and i will continue to use it!!
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome Great, and super easy to use, I highly recommend it!
Date published: 2022-02-24
Rated 5 out of 5 by from Very nice product! Very easy to use. Good instructions. I have used this for many years and have never had any problems.
Date published: 2022-02-24
Rated 5 out of 5 by from awesome it helped me what i needed to know and saved me money
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo Tax Proved to Confusing This was our first time using Turbo Tax and it may be our last. When it came time to close out I was locked into a screen for Kredit Karma and was forced to pay $168 to conclude the experience. Shortly after filing the returns electronically I got a message that both returns (state and federal) had been rejected because they did not accurately reflect my wife's AGI. Since I took the number straight off my 2020 return I was stymied so I used the expert. Instead of an "expert" I got a series of "FAQ's" that finally said I would be better off filing by mail, which I have decided to do.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is the Greatest. Wish I knew abt long ago Didn’t engage with live expert. It was very easy for me that I didn’t have to
Date published: 2022-02-24
Rated 5 out of 5 by from what easy first time using but very pleased, would use this again
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is great. TurboTax is great, did not have any hidden fees; helped me every step of the way. Always ready to assist if needed.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13165
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Our most complicated tax year The experience was very good, and very easy to follow. Our most complicated returns we have ever had to do. Went smooth.
Date published: 2022-02-24
Rated 4 out of 5 by from Very Helpful Taxes are never fun, but Turbo Tax made it easier with easy to follow instructions, and helpful suggestions.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is the best way to get your taxes done! I filed from my bed, in pajamas, on a cold and nasty snowy day... I didn't have to leave my house, and it was FREE!! This is the second year I have used TurboTax and i will continue to use it!!
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome Great, and super easy to use, I highly recommend it!
Date published: 2022-02-24
Rated 5 out of 5 by from Very nice product! Very easy to use. Good instructions. I have used this for many years and have never had any problems.
Date published: 2022-02-24
Rated 5 out of 5 by from awesome it helped me what i needed to know and saved me money
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo Tax Proved to Confusing This was our first time using Turbo Tax and it may be our last. When it came time to close out I was locked into a screen for Kredit Karma and was forced to pay $168 to conclude the experience. Shortly after filing the returns electronically I got a message that both returns (state and federal) had been rejected because they did not accurately reflect my wife's AGI. Since I took the number straight off my 2020 return I was stymied so I used the expert. Instead of an "expert" I got a series of "FAQ's" that finally said I would be better off filing by mail, which I have decided to do.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is the Greatest. Wish I knew abt long ago Didn’t engage with live expert. It was very easy for me that I didn’t have to
Date published: 2022-02-24
Rated 5 out of 5 by from what easy first time using but very pleased, would use this again
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is great. TurboTax is great, did not have any hidden fees; helped me every step of the way. Always ready to assist if needed.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13165