TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax. YEA So easy to use takes the guess work out of filing.
Date published: 2023-02-15
Rated 4 out of 5 by from Super easy to use! Super easy to use as always. 4 stars for not giving veterans a discount. If I was still active duty I would be able to file for free....
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo tax is great Very easy to use and very helpful to me. I will use this again next year. thank .you
Date published: 2023-02-15
Rated 3 out of 5 by from Decent Easy and helpful to use but advertised as free until the end and I had to pay $158 because I had a form for school which meant my taxes weren't "simple". Pretty low but whatever.
Date published: 2023-02-15
Rated 2 out of 5 by from TurboTax sucks sometimes I had multiple issues with TurboTax this year. 1) It somehow decided that interest for my in-laws needed to be split between them - with a joint checking/savings account. I had to remove the second entry to resolve this. 2) Either I typed in a zero instead of a decimal point or TurboTax really freaked out. One of the dividends I entered was $3.52 - it showed $3052 in the qualified dividends amount. TurboTax did not catch this error until I was ready to file. I would hope this would be noticed a bit earlier as I have never seen this happen before. (using TT for > 20 years)
Date published: 2023-02-15
Rated 5 out of 5 by from I love using Turbotax! I am very happy with the program. I like how it guides me on every step of the way.
Date published: 2023-02-15
Rated 5 out of 5 by from I Recommend TurboTax Live Full Service TurboTax Live Expert was able to take the guess work out of my complicated year.
Date published: 2023-02-15
Rated 1 out of 5 by from what a fleece you guys suck you guys suck you guys suck you guys
Date published: 2023-02-15
Rated 4 out of 5 by from Not bad, but could be better Processing my return went really well. I really like how I can download/transfer financial data from my investment company right into the software. This saves a lot of time. When I was done I reached a point where the software asked if I wanted to print a copy. This was in big bold blue font, so of course I clicked on it. BIG MISTAKE. I naturally thought this was how I could print a copy for review. NO NO NO this option takes you to a Turbo Tax website where you can did into a forum or ask a question and try and research an answer. Since this didn't work I made my second mistake. I called Turbo Tax for help. The "expert" did not know how to print my return. He did however keep my company while I poked around and figured it out myself. Why would you make this step so complicated. Just put a button right after the question. If you are really laze or non technical, just put in a sentence or two about how to print a copy of your return. It's really simple once you do it.
Date published: 2023-02-15
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy to use and affordable! Never thought I'd be doing my own taxes.
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13165
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax. YEA So easy to use takes the guess work out of filing.
Date published: 2023-02-15
Rated 4 out of 5 by from Super easy to use! Super easy to use as always. 4 stars for not giving veterans a discount. If I was still active duty I would be able to file for free....
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo tax is great Very easy to use and very helpful to me. I will use this again next year. thank .you
Date published: 2023-02-15
Rated 3 out of 5 by from Decent Easy and helpful to use but advertised as free until the end and I had to pay $158 because I had a form for school which meant my taxes weren't "simple". Pretty low but whatever.
Date published: 2023-02-15
Rated 2 out of 5 by from TurboTax sucks sometimes I had multiple issues with TurboTax this year. 1) It somehow decided that interest for my in-laws needed to be split between them - with a joint checking/savings account. I had to remove the second entry to resolve this. 2) Either I typed in a zero instead of a decimal point or TurboTax really freaked out. One of the dividends I entered was $3.52 - it showed $3052 in the qualified dividends amount. TurboTax did not catch this error until I was ready to file. I would hope this would be noticed a bit earlier as I have never seen this happen before. (using TT for > 20 years)
Date published: 2023-02-15
Rated 5 out of 5 by from I love using Turbotax! I am very happy with the program. I like how it guides me on every step of the way.
Date published: 2023-02-15
Rated 5 out of 5 by from I Recommend TurboTax Live Full Service TurboTax Live Expert was able to take the guess work out of my complicated year.
Date published: 2023-02-15
Rated 1 out of 5 by from what a fleece you guys suck you guys suck you guys suck you guys
Date published: 2023-02-15
Rated 4 out of 5 by from Not bad, but could be better Processing my return went really well. I really like how I can download/transfer financial data from my investment company right into the software. This saves a lot of time. When I was done I reached a point where the software asked if I wanted to print a copy. This was in big bold blue font, so of course I clicked on it. BIG MISTAKE. I naturally thought this was how I could print a copy for review. NO NO NO this option takes you to a Turbo Tax website where you can did into a forum or ask a question and try and research an answer. Since this didn't work I made my second mistake. I called Turbo Tax for help. The "expert" did not know how to print my return. He did however keep my company while I poked around and figured it out myself. Why would you make this step so complicated. Just put a button right after the question. If you are really laze or non technical, just put in a sentence or two about how to print a copy of your return. It's really simple once you do it.
Date published: 2023-02-15
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy to use and affordable! Never thought I'd be doing my own taxes.
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13165