TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Mike and Nora from
Our most complicated tax year
The experience was very good, and very easy to follow. Our most complicated returns we have ever had to do. Went smooth.
Date published: 2022-02-24
Rated 4 out of 5 by
TJM1974 from
Very Helpful
Taxes are never fun, but Turbo Tax made it easier with easy to follow instructions, and helpful suggestions.
Date published: 2022-02-24
Rated 5 out of 5 by
JaclynnH1985 from
TurboTax is awesome!
TurboTax is the best way to get your taxes done! I filed from my bed, in pajamas, on a cold and nasty snowy day... I didn't have to leave my house, and it was FREE!! This is the second year I have used TurboTax and i will continue to use it!!
Date published: 2022-02-24
Rated 5 out of 5 by
D J R from
Awesome
Great, and super easy to use, I highly recommend it!
Date published: 2022-02-24
Rated 5 out of 5 by
Poppy0417 from
Very nice product!
Very easy to use. Good instructions. I have used this for many years and have never had any problems.
Date published: 2022-02-24
Rated 5 out of 5 by
pretty kitt from
awesome
it helped me what i needed to know and saved me money
Date published: 2022-02-24
Rated 3 out of 5 by
boptom from
Turbo Tax Proved to Confusing
This was our first time using Turbo Tax and it may be our last. When it came time to close out I was locked into a screen for Kredit Karma and was forced to pay $168 to conclude the experience. Shortly after filing the returns electronically I got a message that both returns (state and federal) had been rejected because they did not accurately reflect my wife's AGI. Since I took the number straight off my 2020 return I was stymied so I used the expert. Instead of an "expert" I got a series of "FAQ's" that finally said I would be better off filing by mail, which I have decided to do.
Date published: 2022-02-24
Rated 5 out of 5 by
TonyfrBullcity from
TurboTax is the Greatest. Wish I knew abt long ago
Didn’t engage with live expert. It was very easy for me that I didn’t have to
Date published: 2022-02-24
Rated 5 out of 5 by
ang1980 from
what easy
first time using but very pleased, would use this again
Date published: 2022-02-24
Rated 5 out of 5 by
null from
Turbo Tax is great.
TurboTax is great, did not have any hidden fees; helped me every step of the way. Always ready to assist if needed.
All TurboTax® Offerings Reviews - Page 13165
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mike and Nora from
Our most complicated tax year
The experience was very good, and very easy to follow. Our most complicated returns we have ever had to do. Went smooth.
Date published: 2022-02-24
Rated 4 out of 5 by
TJM1974 from
Very Helpful
Taxes are never fun, but Turbo Tax made it easier with easy to follow instructions, and helpful suggestions.
Date published: 2022-02-24
Rated 5 out of 5 by
JaclynnH1985 from
TurboTax is awesome!
TurboTax is the best way to get your taxes done! I filed from my bed, in pajamas, on a cold and nasty snowy day... I didn't have to leave my house, and it was FREE!! This is the second year I have used TurboTax and i will continue to use it!!
Date published: 2022-02-24
Rated 5 out of 5 by
D J R from
Awesome
Great, and super easy to use, I highly recommend it!
Date published: 2022-02-24
Rated 5 out of 5 by
Poppy0417 from
Very nice product!
Very easy to use. Good instructions. I have used this for many years and have never had any problems.
Date published: 2022-02-24
Rated 5 out of 5 by
pretty kitt from
awesome
it helped me what i needed to know and saved me money
Date published: 2022-02-24
Rated 3 out of 5 by
boptom from
Turbo Tax Proved to Confusing
This was our first time using Turbo Tax and it may be our last. When it came time to close out I was locked into a screen for Kredit Karma and was forced to pay $168 to conclude the experience. Shortly after filing the returns electronically I got a message that both returns (state and federal) had been rejected because they did not accurately reflect my wife's AGI. Since I took the number straight off my 2020 return I was stymied so I used the expert. Instead of an "expert" I got a series of "FAQ's" that finally said I would be better off filing by mail, which I have decided to do.
Date published: 2022-02-24
Rated 5 out of 5 by
TonyfrBullcity from
TurboTax is the Greatest. Wish I knew abt long ago
Didn’t engage with live expert. It was very easy for me that I didn’t have to
Date published: 2022-02-24
Rated 5 out of 5 by
ang1980 from
what easy
first time using but very pleased, would use this again
Date published: 2022-02-24
Rated 5 out of 5 by
null from
Turbo Tax is great.
TurboTax is great, did not have any hidden fees; helped me every step of the way. Always ready to assist if needed.
All TurboTax® Offerings Reviews - Page 13165
Date published: 2022-02-24