TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from NOT SO GOOD THIS YEAR I have been using Turbo Tax/Intuit since the 70's and never had a problem, this year it kept trying to tell me I had a dependent even thought I did not and marked it NO. Also it kept trying to get me to file out the amounts of our medical payments, I did not need to do that. Also I was unable to file electronicly even though I had everything filled out correctly AND FILING OUT THE BOTTOM OF THIS IT SAYS YOU DON'T HAVE KIDS, I DO HAVE KIDS IT SHOULD SAY "I DON'T HAVE KIDS TO CLAIM"
Date published: 2022-02-24
Rated 4 out of 5 by from Good Good. My experience was good but i did not expect it to cost me $300. I was expecting to pay 1/2 of that.
Date published: 2022-02-24
Rated 5 out of 5 by from conquered my taxes with TurboTax very simple user experience. i appreciated the tips and knowledge base where i could research my questions and be confident in my entries. i had a solar tax credit and a solar income from sale of renewable energy credits. the 1099-MISC step was a bit confusing but in the end turned out fine.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tas was awesome. Excellent support. Knowledgeable, thorough and patient.
Date published: 2022-02-24
Rated 4 out of 5 by from I have liked Turbo Tax for 10 years. easy to use once you get it figured out how to get started.
Date published: 2022-02-24
Rated 4 out of 5 by from Their there for you. Had an audit and they were awesome taking care of it.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Awsome Turbo Tax is so easy. Have used it for years and will continue to use Turbo Tax.
Date published: 2022-02-24
Rated 5 out of 5 by from Love Turbo Tax Easy, and painless, would refer to everyone with simple return
Date published: 2022-02-24
Rated 4 out of 5 by from Not as complicated as I thought! I was concerned about taxes this year due to changes with COVID, healthcare payments, moving states, and stimulus and child tax credits. It led me step by step and I feel good about my taxes being filed. I also feel like i have some protection if a mistake was made and it can be fixed if needed.
Date published: 2022-02-24
Rated 5 out of 5 by from GOOD EXPERIENCE WILL CONTINUE USE DID NOT LIKE THE 1095 FORMAT HARD TO FOLLOW. OTHER THAN THAT IS WAS GREAT
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13163
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from NOT SO GOOD THIS YEAR I have been using Turbo Tax/Intuit since the 70's and never had a problem, this year it kept trying to tell me I had a dependent even thought I did not and marked it NO. Also it kept trying to get me to file out the amounts of our medical payments, I did not need to do that. Also I was unable to file electronicly even though I had everything filled out correctly AND FILING OUT THE BOTTOM OF THIS IT SAYS YOU DON'T HAVE KIDS, I DO HAVE KIDS IT SHOULD SAY "I DON'T HAVE KIDS TO CLAIM"
Date published: 2022-02-24
Rated 4 out of 5 by from Good Good. My experience was good but i did not expect it to cost me $300. I was expecting to pay 1/2 of that.
Date published: 2022-02-24
Rated 5 out of 5 by from conquered my taxes with TurboTax very simple user experience. i appreciated the tips and knowledge base where i could research my questions and be confident in my entries. i had a solar tax credit and a solar income from sale of renewable energy credits. the 1099-MISC step was a bit confusing but in the end turned out fine.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tas was awesome. Excellent support. Knowledgeable, thorough and patient.
Date published: 2022-02-24
Rated 4 out of 5 by from I have liked Turbo Tax for 10 years. easy to use once you get it figured out how to get started.
Date published: 2022-02-24
Rated 4 out of 5 by from Their there for you. Had an audit and they were awesome taking care of it.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Awsome Turbo Tax is so easy. Have used it for years and will continue to use Turbo Tax.
Date published: 2022-02-24
Rated 5 out of 5 by from Love Turbo Tax Easy, and painless, would refer to everyone with simple return
Date published: 2022-02-24
Rated 4 out of 5 by from Not as complicated as I thought! I was concerned about taxes this year due to changes with COVID, healthcare payments, moving states, and stimulus and child tax credits. It led me step by step and I feel good about my taxes being filed. I also feel like i have some protection if a mistake was made and it can be fixed if needed.
Date published: 2022-02-24
Rated 5 out of 5 by from GOOD EXPERIENCE WILL CONTINUE USE DID NOT LIKE THE 1095 FORMAT HARD TO FOLLOW. OTHER THAN THAT IS WAS GREAT
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13163