TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Dante83 from
Turbo Tax is great
Easy to use and excellent calculation of refund taxes.
Date published: 2022-02-28
Rated 5 out of 5 by
Chris 89 from
TurboTax was good
It's a small be confusing could use better directions
Date published: 2022-02-28
Rated 5 out of 5 by
KayGeeeeeeee from
Vicki was the BOMB!
She was so extremely sweet kind patient helpful and made everything less stressful! She was wonderful!!!
Date published: 2022-02-28
Rated 5 out of 5 by
Grannybeth from
Turbo Tax is dependable
I use it every year. Explains things quite well. Helps with any tax changes.
Date published: 2022-02-28
Rated 2 out of 5 by
10Kate10 from
Pricey
The cost of processing and other fees are to pricey
Date published: 2022-02-28
Rated 4 out of 5 by
Pstaten from
Having Issues this year
can not file state.....!!! keeps asking me to save and then routes me to log on to Intuit... 3 times now...
Date published: 2022-02-28
Rated 5 out of 5 by
hounddog33 from
turbo tax is awesome
i love this site it is great i will tell my friends
Date published: 2022-02-28
Rated 5 out of 5 by
null from
Amazing & Fair
Very resourceful & helpful with a more than a fair price for handling my taxes
Date published: 2022-02-28
Rated 2 out of 5 by
PissedOffJ from
THE EXTRA FEES ARE BULL****
It is already irritating enough that at every step they try to get the user to upgrade to a service they either don't really need, because if the user wanted to use a tax advisor they would select that from the start. The tax service worked well enough but angling for extra money is just greasy. If you don't have an extra $120 lying around to pay upfront be prepared to spend another $40 for them to take it out of you tax returns. They don't even have the common decency to tell you right up front on the page where they ask for which way the user would like to pay. Instead they sneak it in on the last page before you submit your taxes and if your not paying attention you're out that money. By the way, why do they need an extra $40 fee for the tax service, that you are already agreeing to pay for, just to take a guaranteed payment from the tax return?
Date published: 2022-02-28
Rated 5 out of 5 by
KBsWife1988 from
Faithful Customer
I have used Turbo Tax to complete my taxes for the last ten years. I like that I am able to collect taxes from previous years when needed.
All TurboTax® Offerings Reviews - Page 13162
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dante83 from
Turbo Tax is great
Easy to use and excellent calculation of refund taxes.
Date published: 2022-02-28
Rated 5 out of 5 by
Chris 89 from
TurboTax was good
It's a small be confusing could use better directions
Date published: 2022-02-28
Rated 5 out of 5 by
KayGeeeeeeee from
Vicki was the BOMB!
She was so extremely sweet kind patient helpful and made everything less stressful! She was wonderful!!!
Date published: 2022-02-28
Rated 5 out of 5 by
Grannybeth from
Turbo Tax is dependable
I use it every year. Explains things quite well. Helps with any tax changes.
Date published: 2022-02-28
Rated 2 out of 5 by
10Kate10 from
Pricey
The cost of processing and other fees are to pricey
Date published: 2022-02-28
Rated 4 out of 5 by
Pstaten from
Having Issues this year
can not file state.....!!! keeps asking me to save and then routes me to log on to Intuit... 3 times now...
Date published: 2022-02-28
Rated 5 out of 5 by
hounddog33 from
turbo tax is awesome
i love this site it is great i will tell my friends
Date published: 2022-02-28
Rated 5 out of 5 by
null from
Amazing & Fair
Very resourceful & helpful with a more than a fair price for handling my taxes
Date published: 2022-02-28
Rated 2 out of 5 by
PissedOffJ from
THE EXTRA FEES ARE BULL****
It is already irritating enough that at every step they try to get the user to upgrade to a service they either don't really need, because if the user wanted to use a tax advisor they would select that from the start. The tax service worked well enough but angling for extra money is just greasy. If you don't have an extra $120 lying around to pay upfront be prepared to spend another $40 for them to take it out of you tax returns. They don't even have the common decency to tell you right up front on the page where they ask for which way the user would like to pay. Instead they sneak it in on the last page before you submit your taxes and if your not paying attention you're out that money. By the way, why do they need an extra $40 fee for the tax service, that you are already agreeing to pay for, just to take a guaranteed payment from the tax return?
Date published: 2022-02-28
Rated 5 out of 5 by
KBsWife1988 from
Faithful Customer
I have used Turbo Tax to complete my taxes for the last ten years. I like that I am able to collect taxes from previous years when needed.
All TurboTax® Offerings Reviews - Page 13162
Date published: 2022-02-28