TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from IT WAS HARD IN SOME PLACES AND EASIER IN SOME IT WAS EASIER THAN SITTING WAITING FOR SOMEONE TO DO THEM FOR ME BUT WHEN IT TRIED O GO BACK AND FIX A PROBLEM THAT I HAD I COULD'T IT WOULD'T LET ME
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is AWESOME Super easy to use! Was able to get every deduction and the most for our return without even needing to speak with an expert! First time I have been able to do that in years!!!
Date published: 2021-02-21
Rated 3 out of 5 by from Had problems this year I had several problems this year with importing and 1099B. After spending several hours trying to import my 1099Bs I called customer service and was told that the online version of TurboTax does not work with 1099B files that have more than 500 transactions and would have to use the desktop version.. The customer service person was very helpful and spent two hours on the phone with me getting all of the info I had already entered put into the desktop version. After importing all of my 1099Bs and getting to the review process I had eighty errors that needed to be addressed. The problem occurred because wash sale disallowed amounts of less than a dollar are not processed as they are imported. This created all the errors. As I started going through the tedious process of finding each disallowed wash sales in the 1099B excel file I discovered the TurboTax software wouldn't let me correct the error in the screen they presented to correct the error. After talking to customer service for another one and a half hours. it was determined I would have to enter the 1099B information on the summary basis and then print and snail mail the detail transaction info to the IRS. I did not have these problems in previous years processing the same type 1099Bs.
Date published: 2021-02-21
Rated 5 out of 5 by from tax review Works well for me. I like the help section also for questions
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is great Easy to use, great service. I would recommended over people use
Date published: 2021-02-21
Rated 1 out of 5 by from was not free! I was told turbo tax was free. I clicked on the free edition. It was free last year when I submitted my returns. When I got to the end. Turbotax charged me $80.
Date published: 2021-02-21
Rated 5 out of 5 by from very easy to use Very easy to manage, very well done. easy question and instruction to follow by.
Date published: 2021-02-21
Rated 5 out of 5 by from very clear and great features It went well and just as easy as the last several years
Date published: 2021-02-21
Rated 5 out of 5 by from Easy for a college student Thank you for making this FREE and EASY for a college student
Date published: 2021-02-21
Rated 4 out of 5 by from Love turbotax but not a fan of the fees I always have a great, easy experience with Turbotax. The platform is straightforward and has a lot of helpful tools. My only real complaint is the numerous fees that tend to get added on at the end of filing. When you choose your program at the start, you expect that to be your cost. Filing as self-employed cost you a minimum of $90 (this is if you file early, the rate later goes up to $120) and then you get slapped with another $40 to file your state taxes and an additional $40 if you decide to use your refund to pay your bill. I understand the fees to a point, just wish I had the heads up rather than getting them added right at the end.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13160
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from IT WAS HARD IN SOME PLACES AND EASIER IN SOME IT WAS EASIER THAN SITTING WAITING FOR SOMEONE TO DO THEM FOR ME BUT WHEN IT TRIED O GO BACK AND FIX A PROBLEM THAT I HAD I COULD'T IT WOULD'T LET ME
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is AWESOME Super easy to use! Was able to get every deduction and the most for our return without even needing to speak with an expert! First time I have been able to do that in years!!!
Date published: 2021-02-21
Rated 3 out of 5 by from Had problems this year I had several problems this year with importing and 1099B. After spending several hours trying to import my 1099Bs I called customer service and was told that the online version of TurboTax does not work with 1099B files that have more than 500 transactions and would have to use the desktop version.. The customer service person was very helpful and spent two hours on the phone with me getting all of the info I had already entered put into the desktop version. After importing all of my 1099Bs and getting to the review process I had eighty errors that needed to be addressed. The problem occurred because wash sale disallowed amounts of less than a dollar are not processed as they are imported. This created all the errors. As I started going through the tedious process of finding each disallowed wash sales in the 1099B excel file I discovered the TurboTax software wouldn't let me correct the error in the screen they presented to correct the error. After talking to customer service for another one and a half hours. it was determined I would have to enter the 1099B information on the summary basis and then print and snail mail the detail transaction info to the IRS. I did not have these problems in previous years processing the same type 1099Bs.
Date published: 2021-02-21
Rated 5 out of 5 by from tax review Works well for me. I like the help section also for questions
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is great Easy to use, great service. I would recommended over people use
Date published: 2021-02-21
Rated 1 out of 5 by from was not free! I was told turbo tax was free. I clicked on the free edition. It was free last year when I submitted my returns. When I got to the end. Turbotax charged me $80.
Date published: 2021-02-21
Rated 5 out of 5 by from very easy to use Very easy to manage, very well done. easy question and instruction to follow by.
Date published: 2021-02-21
Rated 5 out of 5 by from very clear and great features It went well and just as easy as the last several years
Date published: 2021-02-21
Rated 5 out of 5 by from Easy for a college student Thank you for making this FREE and EASY for a college student
Date published: 2021-02-21
Rated 4 out of 5 by from Love turbotax but not a fan of the fees I always have a great, easy experience with Turbotax. The platform is straightforward and has a lot of helpful tools. My only real complaint is the numerous fees that tend to get added on at the end of filing. When you choose your program at the start, you expect that to be your cost. Filing as self-employed cost you a minimum of $90 (this is if you file early, the rate later goes up to $120) and then you get slapped with another $40 to file your state taxes and an additional $40 if you decide to use your refund to pay your bill. I understand the fees to a point, just wish I had the heads up rather than getting them added right at the end.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13160