TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy Tax Preparation The TurboTax Easy Step program prompts you for all the information you need to enter for preparing your Federal and state income tax returns. I've used Turbotax since tax year 1993 to prepare my taxes. I've never had a problem or an audit with my returns using TurboTax. It's also just great that the information from last year is always downloaded into the current year program, since it avoids tedious information entry. I wouldn't want to use any other program!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use The program was very was to use. Step by step directions and prompts.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to follow every year I use turbo tax because I can go at my own pace and just simply follow the questions
Date published: 2021-02-21
Rated 3 out of 5 by from very easy to use im not very smart but they make it easy to do ur taxes
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo tax works great Ir was easy but they charge to much for self employed.
Date published: 2021-02-21
Rated 5 out of 5 by from So helpful! I really appreciate the assistance I received. I feel confident with them.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome! Very user friendly product and extremely easy to navigate.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use! I have bee using TurboTax for many years now. It is easy and convenient to use. I would recomend this product to anyone.
Date published: 2021-02-21
Rated 5 out of 5 by from super easy to use - took me about 15 mins to do Easy to use product - really appreciate the free option
Date published: 2021-02-21
Rated 4 out of 5 by from Does its job. Gets the job done, but not without inconveniences and, this year, one flat-out error. 1) Appraently there are security issues with Macs, so that I could not save my return to an external hard drive as I went along and reopen it from there after leaving the program. At least a warning to that effect is needed. 2) Because of that snafu, the program did not completely transfer last year's info to the new return. 3) Even if in the end once decides that itemizing deductions is out, one wants to know how close to the floor one is; but there seems not to be a page that shows it. 4) In paying for filing my state return, I had to call customer service, and the number to dial was all but impossible to find. 5) What customer service told me was, preposterously, that my inability to submit my payment by credit card was the result of the use of a period after the middle initial in my name; how hard can it be to warn users to avoid punctuation? 6) The error, which a lot of customers will be very unhappy about if they discover it: it is not true that the floor for medical-expenses deductions has risen to 10% from 7.5% That was supposed to happen, but the change was put on hold. Several documents in the IRS site show that the level is still 7.5%; but the program says it operates on the basis of 10%. That kind of failure is inexcusable.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13158
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Tax Preparation The TurboTax Easy Step program prompts you for all the information you need to enter for preparing your Federal and state income tax returns. I've used Turbotax since tax year 1993 to prepare my taxes. I've never had a problem or an audit with my returns using TurboTax. It's also just great that the information from last year is always downloaded into the current year program, since it avoids tedious information entry. I wouldn't want to use any other program!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use The program was very was to use. Step by step directions and prompts.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to follow every year I use turbo tax because I can go at my own pace and just simply follow the questions
Date published: 2021-02-21
Rated 3 out of 5 by from very easy to use im not very smart but they make it easy to do ur taxes
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo tax works great Ir was easy but they charge to much for self employed.
Date published: 2021-02-21
Rated 5 out of 5 by from So helpful! I really appreciate the assistance I received. I feel confident with them.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome! Very user friendly product and extremely easy to navigate.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use! I have bee using TurboTax for many years now. It is easy and convenient to use. I would recomend this product to anyone.
Date published: 2021-02-21
Rated 5 out of 5 by from super easy to use - took me about 15 mins to do Easy to use product - really appreciate the free option
Date published: 2021-02-21
Rated 4 out of 5 by from Does its job. Gets the job done, but not without inconveniences and, this year, one flat-out error. 1) Appraently there are security issues with Macs, so that I could not save my return to an external hard drive as I went along and reopen it from there after leaving the program. At least a warning to that effect is needed. 2) Because of that snafu, the program did not completely transfer last year's info to the new return. 3) Even if in the end once decides that itemizing deductions is out, one wants to know how close to the floor one is; but there seems not to be a page that shows it. 4) In paying for filing my state return, I had to call customer service, and the number to dial was all but impossible to find. 5) What customer service told me was, preposterously, that my inability to submit my payment by credit card was the result of the use of a period after the middle initial in my name; how hard can it be to warn users to avoid punctuation? 6) The error, which a lot of customers will be very unhappy about if they discover it: it is not true that the floor for medical-expenses deductions has risen to 10% from 7.5% That was supposed to happen, but the change was put on hold. Several documents in the IRS site show that the level is still 7.5%; but the program says it operates on the basis of 10%. That kind of failure is inexcusable.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13158