TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from it is good i like it . easy and fast .i will keep use it for my tax return
Date published: 2021-02-22
Rated 2 out of 5 by from Meh Too many charges for simple things. A $40 charge per state form, $75 for a stock form, and $40 just to take it out of my federal return is just ridiculous.
Date published: 2021-02-22
Rated 5 out of 5 by from love it This website is easy to navigate, explains, and what is not understood.
Date published: 2021-02-22
Rated 5 out of 5 by from EASY Very Simple! It kept all of my information from last year which made filing my taxes this year faster!
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the best I love using turbo tax, it is a great service. I will definitely be using this service in the years to come.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome as usual I've been using Turbo Tax for the last 20 years and love it.
Date published: 2021-02-22
Rated 3 out of 5 by from TurboTax is Great but has Some Issues I love TurboTax, it's fast and easy to do, and normally makes doing my taxes very easy, however this time there were various issues that made it more of a headache. When attempting to import my .csv file from Coinbase, I repeatedly received an error message that said it could not find the headers. Then, after putting in the information manually, I had to put it all in again later, several times, in order to proceed. In addition, I am a veteran who was discharged in 2019 and, while attempting to file my state returns, the program would not allow me to uncheck that I was in the military for 2020, instead forcing me to go back through my personal information again and again to make sure that TurboTax knew of my veteran status(which it does and I had no issues with the Federal return). I attempted to find a solution using the automated system as well as through the community and neither one was particularly helpful. So instead of filing my federal and state together as I had planned, I've only filed my federal at the time of this review. Apart from those two issues, everything else went quickly and efficiently.
Date published: 2021-02-22
Rated 5 out of 5 by from Super easy to use Turbo tax is super easy to use. Very easy step by step.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and fast This is an amazing program and it's so easy, I would recommend this to everyone.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Wonderful. Easy to work through and understand. Very informative when needed to access FAQ.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13155
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from it is good i like it . easy and fast .i will keep use it for my tax return
Date published: 2021-02-22
Rated 2 out of 5 by from Meh Too many charges for simple things. A $40 charge per state form, $75 for a stock form, and $40 just to take it out of my federal return is just ridiculous.
Date published: 2021-02-22
Rated 5 out of 5 by from love it This website is easy to navigate, explains, and what is not understood.
Date published: 2021-02-22
Rated 5 out of 5 by from EASY Very Simple! It kept all of my information from last year which made filing my taxes this year faster!
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the best I love using turbo tax, it is a great service. I will definitely be using this service in the years to come.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome as usual I've been using Turbo Tax for the last 20 years and love it.
Date published: 2021-02-22
Rated 3 out of 5 by from TurboTax is Great but has Some Issues I love TurboTax, it's fast and easy to do, and normally makes doing my taxes very easy, however this time there were various issues that made it more of a headache. When attempting to import my .csv file from Coinbase, I repeatedly received an error message that said it could not find the headers. Then, after putting in the information manually, I had to put it all in again later, several times, in order to proceed. In addition, I am a veteran who was discharged in 2019 and, while attempting to file my state returns, the program would not allow me to uncheck that I was in the military for 2020, instead forcing me to go back through my personal information again and again to make sure that TurboTax knew of my veteran status(which it does and I had no issues with the Federal return). I attempted to find a solution using the automated system as well as through the community and neither one was particularly helpful. So instead of filing my federal and state together as I had planned, I've only filed my federal at the time of this review. Apart from those two issues, everything else went quickly and efficiently.
Date published: 2021-02-22
Rated 5 out of 5 by from Super easy to use Turbo tax is super easy to use. Very easy step by step.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and fast This is an amazing program and it's so easy, I would recommend this to everyone.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Wonderful. Easy to work through and understand. Very informative when needed to access FAQ.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13155