TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Unusual Turbo Tax Experience Everything was going fine until Turbo Tax decided to log my off. It said it would store my information. When I logged in, my information was not stored. The tech that called me was zero help and seemed to not believe my issue. It seemed as if the system was tracking two separate logins. The first one, being the one I have used for the past seven years, and the other, the same as my login but my complete email address. The system was treating me like I had never used Turbo Tax before and did not have any of my information stored, even though it never had me create a new account. It was incredibly frustrating as this is the main reason I keep coming back to Turbo Tax, because it has all my previous information. Due to this experience, I will be reconsidering what tax service I use next year.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is truly awesome ! I did engage with one of your online experts named Michael and he was absolutely outstanding fully explaining all the answers to all my questions and reviewing the next steps. He is truly an asset to your organization!
Date published: 2022-02-13
Rated 5 out of 5 by from Very pleased with ease of use online This is the third year I have used TurboTax, and I am very happy with it. I find it straightforward and logical to enter and review all my data.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is great! It was time consuming but very efficient! I will continue to use Turbotax
Date published: 2022-02-13
Rated 5 out of 5 by from completely fantastic I have used this tax act FOR MANY YEARS, Won't go with any other
Date published: 2022-02-13
Rated 4 out of 5 by from User Friendly Stress-free, easy to use. One small glitch occurred because my mortgage was assumed by another company last tax year but this year my 1098 was almost missed. Maybe my fault, maybe unclear prompts in tax savings area.
Date published: 2022-02-13
Rated 5 out of 5 by from Thanks TurboTax Great, simple and easy. Would definitely reccomwnd to a friend or family.
Date published: 2022-02-13
Rated 5 out of 5 by from Best ever and always. Couldn't be easier. Tried another tax online company but gave up as it was too confusing. Returned to the reliable TurboTax.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy as usual Thanks for making it easy, so easy a cave man can do it!
Date published: 2022-02-13
Rated 5 out of 5 by from Easy-to-use Easier then other places, lot less stressful that's for sure
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13149
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Unusual Turbo Tax Experience Everything was going fine until Turbo Tax decided to log my off. It said it would store my information. When I logged in, my information was not stored. The tech that called me was zero help and seemed to not believe my issue. It seemed as if the system was tracking two separate logins. The first one, being the one I have used for the past seven years, and the other, the same as my login but my complete email address. The system was treating me like I had never used Turbo Tax before and did not have any of my information stored, even though it never had me create a new account. It was incredibly frustrating as this is the main reason I keep coming back to Turbo Tax, because it has all my previous information. Due to this experience, I will be reconsidering what tax service I use next year.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is truly awesome ! I did engage with one of your online experts named Michael and he was absolutely outstanding fully explaining all the answers to all my questions and reviewing the next steps. He is truly an asset to your organization!
Date published: 2022-02-13
Rated 5 out of 5 by from Very pleased with ease of use online This is the third year I have used TurboTax, and I am very happy with it. I find it straightforward and logical to enter and review all my data.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is great! It was time consuming but very efficient! I will continue to use Turbotax
Date published: 2022-02-13
Rated 5 out of 5 by from completely fantastic I have used this tax act FOR MANY YEARS, Won't go with any other
Date published: 2022-02-13
Rated 4 out of 5 by from User Friendly Stress-free, easy to use. One small glitch occurred because my mortgage was assumed by another company last tax year but this year my 1098 was almost missed. Maybe my fault, maybe unclear prompts in tax savings area.
Date published: 2022-02-13
Rated 5 out of 5 by from Thanks TurboTax Great, simple and easy. Would definitely reccomwnd to a friend or family.
Date published: 2022-02-13
Rated 5 out of 5 by from Best ever and always. Couldn't be easier. Tried another tax online company but gave up as it was too confusing. Returned to the reliable TurboTax.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy as usual Thanks for making it easy, so easy a cave man can do it!
Date published: 2022-02-13
Rated 5 out of 5 by from Easy-to-use Easier then other places, lot less stressful that's for sure
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13149