TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Amazing experience The tax pro was amazing. Thanks Bettie. Would def use again. She was such a pro.
Date published: 2023-02-15
Rated 5 out of 5 by from OUTSTANDING TURBO TAX EXPERT! Jody was great. I would happily have jody help me with my taxes again next year. Without her help, I would not have gotten my maximum refund!
Date published: 2023-02-15
Rated 2 out of 5 by from site is ok but needs work. I like this site it's just it tries to find ways to get money by asking a lot of questions and then not letting you finish up at the end to get done. It asks you before you file about checking out your credit history and bank history which I believe is unnecessary.
Date published: 2023-02-15
Rated 5 out of 5 by from Just Great. Very Easy to Use and Customer Service Just Great. Very Easy to Use and good Customer Service. I did have a question and Tax Representative, Doris, did such a great job. As an older person I appreciate good customer service, and patience. She had both!
Date published: 2023-02-15
Rated 5 out of 5 by from Very Satisfied! I've been using TurboTax for years. I feel very confident that the return is prepared correctly. Question: How can I eliminate a state download I no longer use? Suggestion: Please allow one FREE state submission.
Date published: 2023-02-15
Rated 3 out of 5 by from Some good and some bad I found this years version harder to use than in prior years. I asked for help and 3 out of 4 times my issues did not get resolved. The women who helped me enter the LTCL of a stock sale earlier today did help me complete my entries. But it never should have been so hard to find where to enter such basic information. It also frustrates me that the form “Qualified Dividends and Capital Gains Tax Worksheet” does not print when I print my return. After talking with one of your representatives to find out how to print this worksheet, I was unable to do so. Very disappointing. Why don’t you modify your program to say, “The following forms do not print with your return but may be of interest to you”. Then a screen or command could show you those forms and give you an opportunity to print them.
Date published: 2023-02-15
Rated 5 out of 5 by from QUICK AND EASY TAX FILING IT WAS FREE, EASY, QUICK TO COMPLETE TAXES FOR 2022. THANKS, TURBOTAX!
Date published: 2023-02-15
Rated 5 out of 5 by from Absolutely Fantastic The process was incredibly easy and quick. I had one problem and they fixed it in a few minutes. First time using turbotax and I'll definitely use them again. Highly Recommended.
Date published: 2023-02-15
Rated 5 out of 5 by from TURBO tax is very efficient and easy to do Turbo tax is very easy to use and does all the work for you
Date published: 2023-02-15
Rated 5 out of 5 by from Good customer service i used the online live advice and it was quick and excellent
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13148
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing experience The tax pro was amazing. Thanks Bettie. Would def use again. She was such a pro.
Date published: 2023-02-15
Rated 5 out of 5 by from OUTSTANDING TURBO TAX EXPERT! Jody was great. I would happily have jody help me with my taxes again next year. Without her help, I would not have gotten my maximum refund!
Date published: 2023-02-15
Rated 2 out of 5 by from site is ok but needs work. I like this site it's just it tries to find ways to get money by asking a lot of questions and then not letting you finish up at the end to get done. It asks you before you file about checking out your credit history and bank history which I believe is unnecessary.
Date published: 2023-02-15
Rated 5 out of 5 by from Just Great. Very Easy to Use and Customer Service Just Great. Very Easy to Use and good Customer Service. I did have a question and Tax Representative, Doris, did such a great job. As an older person I appreciate good customer service, and patience. She had both!
Date published: 2023-02-15
Rated 5 out of 5 by from Very Satisfied! I've been using TurboTax for years. I feel very confident that the return is prepared correctly. Question: How can I eliminate a state download I no longer use? Suggestion: Please allow one FREE state submission.
Date published: 2023-02-15
Rated 3 out of 5 by from Some good and some bad I found this years version harder to use than in prior years. I asked for help and 3 out of 4 times my issues did not get resolved. The women who helped me enter the LTCL of a stock sale earlier today did help me complete my entries. But it never should have been so hard to find where to enter such basic information. It also frustrates me that the form “Qualified Dividends and Capital Gains Tax Worksheet” does not print when I print my return. After talking with one of your representatives to find out how to print this worksheet, I was unable to do so. Very disappointing. Why don’t you modify your program to say, “The following forms do not print with your return but may be of interest to you”. Then a screen or command could show you those forms and give you an opportunity to print them.
Date published: 2023-02-15
Rated 5 out of 5 by from QUICK AND EASY TAX FILING IT WAS FREE, EASY, QUICK TO COMPLETE TAXES FOR 2022. THANKS, TURBOTAX!
Date published: 2023-02-15
Rated 5 out of 5 by from Absolutely Fantastic The process was incredibly easy and quick. I had one problem and they fixed it in a few minutes. First time using turbotax and I'll definitely use them again. Highly Recommended.
Date published: 2023-02-15
Rated 5 out of 5 by from TURBO tax is very efficient and easy to do Turbo tax is very easy to use and does all the work for you
Date published: 2023-02-15
Rated 5 out of 5 by from Good customer service i used the online live advice and it was quick and excellent
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13148