TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Was simple enough Had big problem with free simple free filing, Kept when going thru last review, (OOPS we have found a snag. Said try again later. Over week later still hung up. Today I asked for help. gentleman named John came on chat. Lost him somehow on chat but he called me. Stayed with me until got a fix and was able to file. Most patient man I have ever worked with. I'm no computer whiz but he was cool. Don't let him get away. He is a CPA and 34 years doing taxes. Don't know how you got him.
Date published: 2023-02-15
Rated 4 out of 5 by from TurboTax is quick and easy! I've been using TurboTax for 6 years now and have not been disappointed.
Date published: 2023-02-15
Rated 5 out of 5 by from Quick, Fast, efficient Turbo Tax was easy to use and the step-by-step descriptions with additional information made it easier to understand the process.
Date published: 2023-02-15
Rated 5 out of 5 by from Taxes Always so good Easy to use love it second year using will Use again
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax Is great and I will continue to use it. I have used Turbo Tax in the past and will continue to use it.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax Review thank goodness there are prompts. Thank you for all your help
Date published: 2023-02-15
Rated 5 out of 5 by from good it works pretty well why do i have to put more characters in this box
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax Simple and Easy to use Great user experience. Answered all questions I had and provided simple explanations about my refund
Date published: 2023-02-15
Rated 4 out of 5 by from Doing Tax Returns is STRESSFUL! I used to do my taxes on my own, as I couldn't afford an accountant, in my younger years. As things got more complicated, I switched to a nationally know tax preparer, that charged an enormous amount, and I was never quite sure I was getting the largest refund possible. For 3 years now, I've been using TurboTax, and while it still took me nearly 2 hours to complete, they walked me through every step and made sure that I received every tax break possible. While still stressful, TurboTax made it much easier and at a much more reasonable price.
Date published: 2023-02-15
Rated 3 out of 5 by from VERY DISAPOINTED i was under the impression that there was 1 free state E file but i was charged to file my NJ tax return
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13143
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Was simple enough Had big problem with free simple free filing, Kept when going thru last review, (OOPS we have found a snag. Said try again later. Over week later still hung up. Today I asked for help. gentleman named John came on chat. Lost him somehow on chat but he called me. Stayed with me until got a fix and was able to file. Most patient man I have ever worked with. I'm no computer whiz but he was cool. Don't let him get away. He is a CPA and 34 years doing taxes. Don't know how you got him.
Date published: 2023-02-15
Rated 4 out of 5 by from TurboTax is quick and easy! I've been using TurboTax for 6 years now and have not been disappointed.
Date published: 2023-02-15
Rated 5 out of 5 by from Quick, Fast, efficient Turbo Tax was easy to use and the step-by-step descriptions with additional information made it easier to understand the process.
Date published: 2023-02-15
Rated 5 out of 5 by from Taxes Always so good Easy to use love it second year using will Use again
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax Is great and I will continue to use it. I have used Turbo Tax in the past and will continue to use it.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax Review thank goodness there are prompts. Thank you for all your help
Date published: 2023-02-15
Rated 5 out of 5 by from good it works pretty well why do i have to put more characters in this box
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax Simple and Easy to use Great user experience. Answered all questions I had and provided simple explanations about my refund
Date published: 2023-02-15
Rated 4 out of 5 by from Doing Tax Returns is STRESSFUL! I used to do my taxes on my own, as I couldn't afford an accountant, in my younger years. As things got more complicated, I switched to a nationally know tax preparer, that charged an enormous amount, and I was never quite sure I was getting the largest refund possible. For 3 years now, I've been using TurboTax, and while it still took me nearly 2 hours to complete, they walked me through every step and made sure that I received every tax break possible. While still stressful, TurboTax made it much easier and at a much more reasonable price.
Date published: 2023-02-15
Rated 3 out of 5 by from VERY DISAPOINTED i was under the impression that there was 1 free state E file but i was charged to file my NJ tax return
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13143