TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to Use What can i say, this is the easiest platform to file electronically. Hands down.
Date published: 2021-02-22
Rated 5 out of 5 by from Self-Employed Taxes made easy! Turbo Tax makes taxes for Self-Employed easy and quick. The help features and explanations make it easy to navigate through the questions if you are not 100 percent sure.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes filing taxes unbelievably easy. It just walks you step my step. They look for deductions that fit your personal life. Also, it is very easy to go back and fix mistakes.
Date published: 2021-02-22
Rated 5 out of 5 by from So easy It was even easier than I was told. It walked me through everything and told me where and how to find the info it needed.
Date published: 2021-02-22
Rated 5 out of 5 by from Thank You! When I hit a snag on my return the phone representative walked me through the process and I was able to file!
Date published: 2021-02-22
Rated 5 out of 5 by from awesome very easy and was more than user friendly fast secure
Date published: 2021-02-22
Rated 2 out of 5 by from Easy but didn't show charge until after payment Going through Turbotax was easy and I zipped through all of it. However, at the end, when asking for payment, they didn't tell me how much it was going to be. I thought it was going to be $40 for state taxes (that seems to be normal) but AFTER the payment it told me that it charged $80 ($40 state + $40 for Deluxe.) I couldn't reverse the payment and not use Turbotax so I was stuck paying and finishing my taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Was easy to use Wish I new about this years ago. i have been over paying for this service
Date published: 2021-02-22
Rated 4 out of 5 by from Cool sofa table Took 2 days to get e-file to go thru. This morning finally got e-file to complete.
Date published: 2021-02-22
Rated 1 out of 5 by from Software Glitch I have been using Turbotax software for years and up until now have been satisfied. Apparently there is a 'software glitch' that is inabling me to file my taxes with my 2019 AGI, stating it is incorrect. I have confirmed the information is correct with IRS and Turbotax is aware of this glitch but states this NOWHERE on the website. What a HUGE waste of my time!!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13141
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use What can i say, this is the easiest platform to file electronically. Hands down.
Date published: 2021-02-22
Rated 5 out of 5 by from Self-Employed Taxes made easy! Turbo Tax makes taxes for Self-Employed easy and quick. The help features and explanations make it easy to navigate through the questions if you are not 100 percent sure.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes filing taxes unbelievably easy. It just walks you step my step. They look for deductions that fit your personal life. Also, it is very easy to go back and fix mistakes.
Date published: 2021-02-22
Rated 5 out of 5 by from So easy It was even easier than I was told. It walked me through everything and told me where and how to find the info it needed.
Date published: 2021-02-22
Rated 5 out of 5 by from Thank You! When I hit a snag on my return the phone representative walked me through the process and I was able to file!
Date published: 2021-02-22
Rated 5 out of 5 by from awesome very easy and was more than user friendly fast secure
Date published: 2021-02-22
Rated 2 out of 5 by from Easy but didn't show charge until after payment Going through Turbotax was easy and I zipped through all of it. However, at the end, when asking for payment, they didn't tell me how much it was going to be. I thought it was going to be $40 for state taxes (that seems to be normal) but AFTER the payment it told me that it charged $80 ($40 state + $40 for Deluxe.) I couldn't reverse the payment and not use Turbotax so I was stuck paying and finishing my taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Was easy to use Wish I new about this years ago. i have been over paying for this service
Date published: 2021-02-22
Rated 4 out of 5 by from Cool sofa table Took 2 days to get e-file to go thru. This morning finally got e-file to complete.
Date published: 2021-02-22
Rated 1 out of 5 by from Software Glitch I have been using Turbotax software for years and up until now have been satisfied. Apparently there is a 'software glitch' that is inabling me to file my taxes with my 2019 AGI, stating it is incorrect. I have confirmed the information is correct with IRS and Turbotax is aware of this glitch but states this NOWHERE on the website. What a HUGE waste of my time!!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13141