TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Super easy The forms were really easy to use as compared with other tax prep software.
Date published: 2021-02-24
Rated 5 out of 5 by from Good timing it took too complete It was fast an quick to follow the prompt services
Date published: 2021-02-24
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy and convenient to use! I would highly recommend it.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is awesome very intuitive and accurate. I've used it for 30 years without any errors or incidents. I would definitely recommend it to a friend. Good Job!!
Date published: 2021-02-24
Rated 5 out of 5 by from Great and well versed Easy and fast simple outline took only a sort time
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is awesome and easy. 5 stars and I recommend TurboTax to anyone that wants a great and easy experience.
Date published: 2021-02-24
Rated 4 out of 5 by from 10 years with TurboTax In general TurboTax is awesome. There were a couple issues that online support was not able. One of which some research turned up a known issue that the online support apparently was not aware of. That was a bit disappointing but the Live Tax support was excellent.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to file a complicated return As a recent retiree with a spouse operating a home business, TurboTax Online Self-Employed made the process easy to follow and painless. I would not have been able to do this using paper and it was much more cost-effective that hiring a tax preparer. I actually enjoy stepping through the process with the ability to go back and make revisions as my understanding of the method and required information grows.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome and fast I spoke with three different representatives. The first two were excellent. Answered questions and were very helpful: Deb and Latasha. The third, Antonio, gave me a website to go to and did not answer my question; the website would not open. He was not as helpful. All were friendly.
Date published: 2021-02-24
Rated 3 out of 5 by from 2020 Version This was the most frustrating version of Turbo Tax, and I have used it for years. 2019 items which I deleted as not pertaining to 2020 kept reappearing in the review at the end. Also it never seemed to ask the question as to whether we had paid estimated taxes, which we had. Had to search for the place to enter those. Just seemed cumbersome to use! Not a good experience!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 13132
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy The forms were really easy to use as compared with other tax prep software.
Date published: 2021-02-24
Rated 5 out of 5 by from Good timing it took too complete It was fast an quick to follow the prompt services
Date published: 2021-02-24
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy and convenient to use! I would highly recommend it.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is awesome very intuitive and accurate. I've used it for 30 years without any errors or incidents. I would definitely recommend it to a friend. Good Job!!
Date published: 2021-02-24
Rated 5 out of 5 by from Great and well versed Easy and fast simple outline took only a sort time
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is awesome and easy. 5 stars and I recommend TurboTax to anyone that wants a great and easy experience.
Date published: 2021-02-24
Rated 4 out of 5 by from 10 years with TurboTax In general TurboTax is awesome. There were a couple issues that online support was not able. One of which some research turned up a known issue that the online support apparently was not aware of. That was a bit disappointing but the Live Tax support was excellent.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to file a complicated return As a recent retiree with a spouse operating a home business, TurboTax Online Self-Employed made the process easy to follow and painless. I would not have been able to do this using paper and it was much more cost-effective that hiring a tax preparer. I actually enjoy stepping through the process with the ability to go back and make revisions as my understanding of the method and required information grows.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome and fast I spoke with three different representatives. The first two were excellent. Answered questions and were very helpful: Deb and Latasha. The third, Antonio, gave me a website to go to and did not answer my question; the website would not open. He was not as helpful. All were friendly.
Date published: 2021-02-24
Rated 3 out of 5 by from 2020 Version This was the most frustrating version of Turbo Tax, and I have used it for years. 2019 items which I deleted as not pertaining to 2020 kept reappearing in the review at the end. Also it never seemed to ask the question as to whether we had paid estimated taxes, which we had. Had to search for the place to enter those. Just seemed cumbersome to use! Not a good experience!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 13132