TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
BloodyZeeTrek from
TurboTax is easy and helpful
It was fast and easy with step-by-step instructions.
Date published: 2023-02-15
Rated 5 out of 5 by
SGHREV from
Thank you, Turbo Tax!
This is the first year I have not used live help, but I would not have felt comfortable with this if it had not been for the help I've received with prior returns. I'm a retired pastor, and thought for decades that only a CPA with specialized knowledge could do my returns. I wish now that I had used TurboTax all along, and would highly recommend it to pastors/ministers!
Date published: 2023-02-15
Rated 5 out of 5 by
brina1123 from
turbo tax
great, never any issues. prompt, quick, reliable!!
Date published: 2023-02-15
Rated 5 out of 5 by
Sleepy Joe from
great
excellent, easy to navigate, see you next year if I am alive.
Date published: 2023-02-15
Rated 5 out of 5 by
RC File from
Like having an expert in your home.
Dealt with two experts in the process of federal and state returns. Questions answered problem resolved.
Date published: 2023-02-15
Rated 5 out of 5 by
Anduve from
Phyllis is great
She made this very stressful procedure stress free
Date published: 2023-02-15
Rated 5 out of 5 by
Dubus mama from
Easy to use
I was able to complete on my own, thanks turbo tax!!
Date published: 2023-02-15
Rated 5 out of 5 by
HarBear from
Turbo Tax is great!
I have been using Turbo Tax for over 15 years and absolutely love it! It's comprehensive, yet easy to use, and the feature that converts information from prior years makes you so much more comfortable that you've covered everything needed.
Date published: 2023-02-15
Rated 5 out of 5 by
Redsox2025 from
Taxes 2023
Jason did an outstanding job he checked twice in order to make sure things were correct.
Date published: 2023-02-15
Rated 4 out of 5 by
CDRey from
Overall worked well
Have used Turbo Tax for years. Usually no problems. BUT encountered an income download problem. NOT able to easily delete the incorrect information, nor was there an easy method to delete the incorrect uncompleted tax return. Took a long time to make sure all entries and underlying worksheets were "zeroed" out. There should be a tool somewhere in the desktop version to start over or clear all when necessary. If there is a tax tool, it is well hidden.
All TurboTax® Offerings Reviews - Page 13126
Date published: 2023-02-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BloodyZeeTrek from
TurboTax is easy and helpful
It was fast and easy with step-by-step instructions.
Date published: 2023-02-15
Rated 5 out of 5 by
SGHREV from
Thank you, Turbo Tax!
This is the first year I have not used live help, but I would not have felt comfortable with this if it had not been for the help I've received with prior returns. I'm a retired pastor, and thought for decades that only a CPA with specialized knowledge could do my returns. I wish now that I had used TurboTax all along, and would highly recommend it to pastors/ministers!
Date published: 2023-02-15
Rated 5 out of 5 by
brina1123 from
turbo tax
great, never any issues. prompt, quick, reliable!!
Date published: 2023-02-15
Rated 5 out of 5 by
Sleepy Joe from
great
excellent, easy to navigate, see you next year if I am alive.
Date published: 2023-02-15
Rated 5 out of 5 by
RC File from
Like having an expert in your home.
Dealt with two experts in the process of federal and state returns. Questions answered problem resolved.
Date published: 2023-02-15
Rated 5 out of 5 by
Anduve from
Phyllis is great
She made this very stressful procedure stress free
Date published: 2023-02-15
Rated 5 out of 5 by
Dubus mama from
Easy to use
I was able to complete on my own, thanks turbo tax!!
Date published: 2023-02-15
Rated 5 out of 5 by
HarBear from
Turbo Tax is great!
I have been using Turbo Tax for over 15 years and absolutely love it! It's comprehensive, yet easy to use, and the feature that converts information from prior years makes you so much more comfortable that you've covered everything needed.
Date published: 2023-02-15
Rated 5 out of 5 by
Redsox2025 from
Taxes 2023
Jason did an outstanding job he checked twice in order to make sure things were correct.
Date published: 2023-02-15
Rated 4 out of 5 by
CDRey from
Overall worked well
Have used Turbo Tax for years. Usually no problems. BUT encountered an income download problem. NOT able to easily delete the incorrect information, nor was there an easy method to delete the incorrect uncompleted tax return. Took a long time to make sure all entries and underlying worksheets were "zeroed" out. There should be a tool somewhere in the desktop version to start over or clear all when necessary. If there is a tax tool, it is well hidden.
All TurboTax® Offerings Reviews - Page 13126
Date published: 2023-02-15