TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from turbo tax I had to upload additional forms to the file and had a hard time trying to add the documents. Only found it by accident, I have been a customer since the beginning.
Date published: 2021-02-16
Rated 4 out of 5 by from Great way to fil I like the way it walks you through each section & gives you a chance to "learn more" if you want to. In some ways it feels like there is someone sitting beside you as you are working. Someone kind & not judgmental! It's very intuitive, gives you time to find things. I also feel confident that the 'experts' have kept up on the latest tax updates, based on how the questions are worded. The one feature I wish were different is where there are multiple areas to review, when you're finished, it brings you back to the top, rather than back to where you just finished. So that you have to continue to scroll down to the next area. It takes unnecessary extra time & scrolling. Other than that, I have used TT for several years & have been very satisfied.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is Awesome This site saved my life! The best place online to help you with your taxes
Date published: 2021-02-16
Rated 3 out of 5 by from Misleading I was charged $110 to file after selecting free and was given no option to do my completed taxes for free. I know other people who have filed for free and on top of this I was charged $40 to pay with my refund which makes no sense.
Date published: 2021-02-16
Rated 5 out of 5 by from So Easy and So Helpful This is the first time I have ever even attempted to do my taxes on my own. I am so glad I did and used TurboTax. I feel like Ive been robbed for the last couple of years, I never was asked or given the chance to look into any breaks or credits as a I did here. There were a couple of questions and each and everyone was answered.
Date published: 2021-02-16
Rated 5 out of 5 by from 9Years and still loving it Ive been using this service for 9 years now and it just keeps getting better! I will never use a different service, especially with the experts I can call if I get too confused about something!
Date published: 2021-02-16
Rated 5 out of 5 by from Great! Excellent advice from Maria, she explained how to navigate the turbo tax filing system.
Date published: 2021-02-16
Rated 5 out of 5 by from I like turbotax The easy way that I am able to go from one area of taxes to another and keep track of it all is great.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax 2020 (Federal and State) Simple and confident in the accuracy. It was great that e-file was included in the Free Version.
Date published: 2021-02-16
Rated 4 out of 5 by from Great Tax Return Resource! TurboTax has been making my tax return experience very easy for the last 5 years. However, this year I was forced to pay $80 for a deluxe upgrade. I don't really understand why it was necessary since I haven't had to pay before.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 13125
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from turbo tax I had to upload additional forms to the file and had a hard time trying to add the documents. Only found it by accident, I have been a customer since the beginning.
Date published: 2021-02-16
Rated 4 out of 5 by from Great way to fil I like the way it walks you through each section & gives you a chance to "learn more" if you want to. In some ways it feels like there is someone sitting beside you as you are working. Someone kind & not judgmental! It's very intuitive, gives you time to find things. I also feel confident that the 'experts' have kept up on the latest tax updates, based on how the questions are worded. The one feature I wish were different is where there are multiple areas to review, when you're finished, it brings you back to the top, rather than back to where you just finished. So that you have to continue to scroll down to the next area. It takes unnecessary extra time & scrolling. Other than that, I have used TT for several years & have been very satisfied.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is Awesome This site saved my life! The best place online to help you with your taxes
Date published: 2021-02-16
Rated 3 out of 5 by from Misleading I was charged $110 to file after selecting free and was given no option to do my completed taxes for free. I know other people who have filed for free and on top of this I was charged $40 to pay with my refund which makes no sense.
Date published: 2021-02-16
Rated 5 out of 5 by from So Easy and So Helpful This is the first time I have ever even attempted to do my taxes on my own. I am so glad I did and used TurboTax. I feel like Ive been robbed for the last couple of years, I never was asked or given the chance to look into any breaks or credits as a I did here. There were a couple of questions and each and everyone was answered.
Date published: 2021-02-16
Rated 5 out of 5 by from 9Years and still loving it Ive been using this service for 9 years now and it just keeps getting better! I will never use a different service, especially with the experts I can call if I get too confused about something!
Date published: 2021-02-16
Rated 5 out of 5 by from Great! Excellent advice from Maria, she explained how to navigate the turbo tax filing system.
Date published: 2021-02-16
Rated 5 out of 5 by from I like turbotax The easy way that I am able to go from one area of taxes to another and keep track of it all is great.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax 2020 (Federal and State) Simple and confident in the accuracy. It was great that e-file was included in the Free Version.
Date published: 2021-02-16
Rated 4 out of 5 by from Great Tax Return Resource! TurboTax has been making my tax return experience very easy for the last 5 years. However, this year I was forced to pay $80 for a deluxe upgrade. I don't really understand why it was necessary since I haven't had to pay before.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 13125