TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from keeps up with all the new reg's I have used TurboTax for years. This is my go to spot for all tax related questions and issues.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax makes calculating & fileing so easy Turbo Tax took care of the Stimulus payments and also the RMD that did not have to be taken for 2020. Very up-to-date on what is required every year!
Date published: 2021-02-21
Rated 5 out of 5 by from Friendly and patient. Jim was fantastic. Explained things clearly to me while walking me through my taxes. Took his time not rushing me through the process.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use and understand The process was very intuitive, easy to comprehend and follow. Each step of the process was thoroughly explained.
Date published: 2021-02-21
Rated 3 out of 5 by from Glitchy this year We were prompted to reenter information for one of our W2s. Once completed the software had added my W2 twice. Should not happen between log and log out. Some spelling errors on our bank's name which you should have caught. Turbo Tax has lost its edge, you are huge and successful. You should be providing service far above any others as you've done this a time or two before. Get back to the basics or quality software. Prices are too high as well. Feel free to lose customers as it is a cut throat on line world you live in.
Date published: 2021-02-21
Rated 1 out of 5 by from Locked Out of System I have used Turbo Tax for three years. I did not have a bad experience until this year. I went to login and was told my information could not be found. I entered my email, phone number, last name, social and still was told they could not find anyone with my information. I was finally given a number to call to get the situation taken care of, but could not speak to a person. I will NOT be using Turbo Tax EVER again!
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is reliable, easy, and pain free! I've been using TurboTax for 6 years now and enjoy how easy and seamless they make the tax filing experience. This helps allivate stress and anxiety around filing my taxes!
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS THE BEST LOVE TURBO TAX MY GIRL WENT TO HR BLOCK THEY CHARGE HER 400 FOR THE SAME WORK YOU CAN GET WITH TURBO TAX FOR MUCH CHEAPER
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax saved me some headache A little confussing but with time and going back many times, I was able to get through the process. I will be easier next time
Date published: 2021-02-21
Rated 5 out of 5 by from AWESOME TURBO TAX WAS SIMPLE AND EASY TO USE. FREINDLY PROGRAM
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13123
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from keeps up with all the new reg's I have used TurboTax for years. This is my go to spot for all tax related questions and issues.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax makes calculating & fileing so easy Turbo Tax took care of the Stimulus payments and also the RMD that did not have to be taken for 2020. Very up-to-date on what is required every year!
Date published: 2021-02-21
Rated 5 out of 5 by from Friendly and patient. Jim was fantastic. Explained things clearly to me while walking me through my taxes. Took his time not rushing me through the process.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use and understand The process was very intuitive, easy to comprehend and follow. Each step of the process was thoroughly explained.
Date published: 2021-02-21
Rated 3 out of 5 by from Glitchy this year We were prompted to reenter information for one of our W2s. Once completed the software had added my W2 twice. Should not happen between log and log out. Some spelling errors on our bank's name which you should have caught. Turbo Tax has lost its edge, you are huge and successful. You should be providing service far above any others as you've done this a time or two before. Get back to the basics or quality software. Prices are too high as well. Feel free to lose customers as it is a cut throat on line world you live in.
Date published: 2021-02-21
Rated 1 out of 5 by from Locked Out of System I have used Turbo Tax for three years. I did not have a bad experience until this year. I went to login and was told my information could not be found. I entered my email, phone number, last name, social and still was told they could not find anyone with my information. I was finally given a number to call to get the situation taken care of, but could not speak to a person. I will NOT be using Turbo Tax EVER again!
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is reliable, easy, and pain free! I've been using TurboTax for 6 years now and enjoy how easy and seamless they make the tax filing experience. This helps allivate stress and anxiety around filing my taxes!
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS THE BEST LOVE TURBO TAX MY GIRL WENT TO HR BLOCK THEY CHARGE HER 400 FOR THE SAME WORK YOU CAN GET WITH TURBO TAX FOR MUCH CHEAPER
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax saved me some headache A little confussing but with time and going back many times, I was able to get through the process. I will be easier next time
Date published: 2021-02-21
Rated 5 out of 5 by from AWESOME TURBO TAX WAS SIMPLE AND EASY TO USE. FREINDLY PROGRAM
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13123