TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax makes life easy Had several questions and was walked thru with the kind of help you would get in person.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax worth the cost used the Turbo Tax 'tool" to update 2020 info that had changed since 2019
Date published: 2021-02-28
Rated 3 out of 5 by from 2020 Edition and 2019 were unacceptable Turbo Tax should have put a warning label on their EXPENSIVE product in 2019 and 2020 with a big red sticker saying to be sure to save your license code from within the box the cd came in. I threw away last year's box, and needed to access 2019 to put into 2020. Could not access. Called TT. Nightmare getting resolved! Then my 2020 kept asking for my license code, and every time you have to enter it again, it eats up one of your uses. This is insane. They said they cannot fix that, but if I needed the extras I wasted, call them! Have used TT for over 20 years. This is the straw that broke the camel's back! I will be looking at alternatives for next year!
Date published: 2021-02-28
Rated 5 out of 5 by from thanks turbotax very quick and easy! i have been using it for years and its very stress-free.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is Fantastic I use the online self-employed TurboTax to file both my regular income and self employed. TurboTax makes it easy to fill out the forms and electronically file. Fees come out of your Federal return if you like. I've used TurboTax for many years and the online version for the past 8 years. Fast and easy. Highly recommended.
Date published: 2021-02-28
Rated 5 out of 5 by from Helping me a lot! Virginia was very helpful with the call and filing!
Date published: 2021-02-28
Rated 5 out of 5 by from Dennis came to my rescue. He was Awesome!! Completing the documentation was simple enough until I got a reference number that I couldn't understand. Dennis came to my aid via the Chat and he was Fabulous! And Patient. I am so thankful for his help!
Date published: 2021-02-28
Rated 5 out of 5 by from We use Turbotax every year and it works great. We complete our taxes using the Turbotax software, rarely needing help.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is as great as ever! I have been using Turbo Tax for more than 10 years and it continues to be an extremely efficient method of addressing income tax preparation and filing.
Date published: 2021-02-28
Rated 5 out of 5 by from Another Smooth Year! It's always clear and pretty simple, and the peace of mind is priceless!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 13120
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax makes life easy Had several questions and was walked thru with the kind of help you would get in person.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax worth the cost used the Turbo Tax 'tool" to update 2020 info that had changed since 2019
Date published: 2021-02-28
Rated 3 out of 5 by from 2020 Edition and 2019 were unacceptable Turbo Tax should have put a warning label on their EXPENSIVE product in 2019 and 2020 with a big red sticker saying to be sure to save your license code from within the box the cd came in. I threw away last year's box, and needed to access 2019 to put into 2020. Could not access. Called TT. Nightmare getting resolved! Then my 2020 kept asking for my license code, and every time you have to enter it again, it eats up one of your uses. This is insane. They said they cannot fix that, but if I needed the extras I wasted, call them! Have used TT for over 20 years. This is the straw that broke the camel's back! I will be looking at alternatives for next year!
Date published: 2021-02-28
Rated 5 out of 5 by from thanks turbotax very quick and easy! i have been using it for years and its very stress-free.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is Fantastic I use the online self-employed TurboTax to file both my regular income and self employed. TurboTax makes it easy to fill out the forms and electronically file. Fees come out of your Federal return if you like. I've used TurboTax for many years and the online version for the past 8 years. Fast and easy. Highly recommended.
Date published: 2021-02-28
Rated 5 out of 5 by from Helping me a lot! Virginia was very helpful with the call and filing!
Date published: 2021-02-28
Rated 5 out of 5 by from Dennis came to my rescue. He was Awesome!! Completing the documentation was simple enough until I got a reference number that I couldn't understand. Dennis came to my aid via the Chat and he was Fabulous! And Patient. I am so thankful for his help!
Date published: 2021-02-28
Rated 5 out of 5 by from We use Turbotax every year and it works great. We complete our taxes using the Turbotax software, rarely needing help.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is as great as ever! I have been using Turbo Tax for more than 10 years and it continues to be an extremely efficient method of addressing income tax preparation and filing.
Date published: 2021-02-28
Rated 5 out of 5 by from Another Smooth Year! It's always clear and pretty simple, and the peace of mind is priceless!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 13120