TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Works ok. Always room for improvement I didn't fall asleep filling out my taxes so A plus
Date published: 2023-02-15
Rated 5 out of 5 by from Great Help Since using Turbo Tax we always receive a refund and have had no problems with our returns.
Date published: 2023-02-15
Rated 5 out of 5 by from Tax Excellent customer service. I have been using TURBO TAX for more than 10 years.
Date published: 2023-02-15
Rated 4 out of 5 by from I love Turbo Tax I have been using Turbo Tax for about 10 years now and it has never failed me. I appreciate the evolution; however, I remember when it did not cost to file. Folks like me used this option so that we did not have to pay and now every year it cost me $117 to file which makes me a bit sad. Aside from that, I will continue to use it because it educates me, it is quick, user friendly and easy.
Date published: 2023-02-15
Rated 5 out of 5 by from Easy and fast This product is easy and fast and great and very through. Easy to understand and quick paced.
Date published: 2023-02-15
Rated 5 out of 5 by from Awesome Great and helpful professional advisoG. I would use this
Date published: 2023-02-15
Rated 1 out of 5 by from Charges. I thought I was filing for free. Yall took 117$ from my refund. How is that free? But I'm a loyal customer so I'm paying but please. If yall say free don't switch it up.
Date published: 2023-02-15
Rated 5 out of 5 by from turbotax is an excellent tool This is my fourth year of using turbotax. Will continue.
Date published: 2023-02-15
Rated 5 out of 5 by from Makes filing easy! My return was on the easier side, but we did have a few deductions. TurboTax walks you through lots of different scenarios and helps you decide the right way to go.
Date published: 2023-02-15
Rated 3 out of 5 by from Turbo Tax Didn't Communicate Well With Me I had filled out my return. Two items were different than in years past - a tax credit for an EV Vehicle and Dividends being reported by an automatic transfer from Vanguard. I had to wait about a month to file - the program said the IRS wasn't ready to receive my return. WHen I did happen to check, I had a "correction" to make that concerned my dividends. It cost me another $200 in Federal and another $200 in State taxes owed. Not what I was expecting and no explanation as to why. I gave the, 3 of 5, because in the past it has been better.
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13112
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Works ok. Always room for improvement I didn't fall asleep filling out my taxes so A plus
Date published: 2023-02-15
Rated 5 out of 5 by from Great Help Since using Turbo Tax we always receive a refund and have had no problems with our returns.
Date published: 2023-02-15
Rated 5 out of 5 by from Tax Excellent customer service. I have been using TURBO TAX for more than 10 years.
Date published: 2023-02-15
Rated 4 out of 5 by from I love Turbo Tax I have been using Turbo Tax for about 10 years now and it has never failed me. I appreciate the evolution; however, I remember when it did not cost to file. Folks like me used this option so that we did not have to pay and now every year it cost me $117 to file which makes me a bit sad. Aside from that, I will continue to use it because it educates me, it is quick, user friendly and easy.
Date published: 2023-02-15
Rated 5 out of 5 by from Easy and fast This product is easy and fast and great and very through. Easy to understand and quick paced.
Date published: 2023-02-15
Rated 5 out of 5 by from Awesome Great and helpful professional advisoG. I would use this
Date published: 2023-02-15
Rated 1 out of 5 by from Charges. I thought I was filing for free. Yall took 117$ from my refund. How is that free? But I'm a loyal customer so I'm paying but please. If yall say free don't switch it up.
Date published: 2023-02-15
Rated 5 out of 5 by from turbotax is an excellent tool This is my fourth year of using turbotax. Will continue.
Date published: 2023-02-15
Rated 5 out of 5 by from Makes filing easy! My return was on the easier side, but we did have a few deductions. TurboTax walks you through lots of different scenarios and helps you decide the right way to go.
Date published: 2023-02-15
Rated 3 out of 5 by from Turbo Tax Didn't Communicate Well With Me I had filled out my return. Two items were different than in years past - a tax credit for an EV Vehicle and Dividends being reported by an automatic transfer from Vanguard. I had to wait about a month to file - the program said the IRS wasn't ready to receive my return. WHen I did happen to check, I had a "correction" to make that concerned my dividends. It cost me another $200 in Federal and another $200 in State taxes owed. Not what I was expecting and no explanation as to why. I gave the, 3 of 5, because in the past it has been better.
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13112