TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from Messed up software Program made me create a 2nd W2 that caused income to double. Had to get Specialist on phone one to correct. Could not find a way to go back in to change how I wanted to pay penalty or do calendaring method which I skipped over during my first pass.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax Mostly good experience. There were a lot of explanation boxes that were empty and therefore not helpful at all.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBOTAX, EASY, PEASY! FIRST TIME FILING AND TURBOTAX MADE THE WHOLE EXPERIENCE SIMPLE AND EASY. NO WORRIES!
Date published: 2021-02-24
Rated 1 out of 5 by from hidden fees suck I did not like turbo tax this year. After putting work into my return I felt cornered and could not avoid paying hidden fees without losing all the progress I had already made.
Date published: 2021-02-24
Rated 5 out of 5 by from 100% satisfied Turbo Tax is easy and very helpful through the steps, I am very satisfied with the service.
Date published: 2021-02-24
Rated 5 out of 5 by from Very helpful and simple. Having the previous year't columns and numbers show is extremely helpful. Makes an old guy like me more able to do the right thing when filing.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great! I've filed with Turbo Tax for years, and I can always rest assured that it's done right.
Date published: 2021-02-24
Rated 4 out of 5 by from Slow to respond DM’s The idea and the system is nice, my expert was not able to show me some details documents, honestly I don’t remember which one but he said I will read it to you, then he was very slow in responding DM’s
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax has gotten very expensive!!! Turbo Tax is fairly easy to navigate through. The cost is getting to be more than going to H&R Block. That is ridiculous!!!
Date published: 2021-02-24
Rated 5 out of 5 by from I love TurboTax I had a few questions and TurboTax helped me with them. They made it super easy to set up a time and connect with a live person. She was so helpful and very knowledgeable.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 13101
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Messed up software Program made me create a 2nd W2 that caused income to double. Had to get Specialist on phone one to correct. Could not find a way to go back in to change how I wanted to pay penalty or do calendaring method which I skipped over during my first pass.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax Mostly good experience. There were a lot of explanation boxes that were empty and therefore not helpful at all.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBOTAX, EASY, PEASY! FIRST TIME FILING AND TURBOTAX MADE THE WHOLE EXPERIENCE SIMPLE AND EASY. NO WORRIES!
Date published: 2021-02-24
Rated 1 out of 5 by from hidden fees suck I did not like turbo tax this year. After putting work into my return I felt cornered and could not avoid paying hidden fees without losing all the progress I had already made.
Date published: 2021-02-24
Rated 5 out of 5 by from 100% satisfied Turbo Tax is easy and very helpful through the steps, I am very satisfied with the service.
Date published: 2021-02-24
Rated 5 out of 5 by from Very helpful and simple. Having the previous year't columns and numbers show is extremely helpful. Makes an old guy like me more able to do the right thing when filing.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great! I've filed with Turbo Tax for years, and I can always rest assured that it's done right.
Date published: 2021-02-24
Rated 4 out of 5 by from Slow to respond DM’s The idea and the system is nice, my expert was not able to show me some details documents, honestly I don’t remember which one but he said I will read it to you, then he was very slow in responding DM’s
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax has gotten very expensive!!! Turbo Tax is fairly easy to navigate through. The cost is getting to be more than going to H&R Block. That is ridiculous!!!
Date published: 2021-02-24
Rated 5 out of 5 by from I love TurboTax I had a few questions and TurboTax helped me with them. They made it super easy to set up a time and connect with a live person. She was so helpful and very knowledgeable.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 13101