TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Not fun In previous years, I have bought the Deluxe CD. I wasn't able to make it out to get it this year when I wanted to file so I felt compelled to go through with online this year. Considering that TT suggested the deluxe, I figured it was the same. I was wrong. It was harder to navigate and it didn't ask me questions I was used to seeing. In fact, it skipped portions about energy and cost efficient purchases for my home. So I was skimped on that. I was essentially left feeling uncomfortable that everything was done correctly with my return whether it was an omission from TT or something I missed.
Date published: 2021-02-21
Rated 5 out of 5 by from Works great Very professional and helpful. All questions were answered. Software easy to follow.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is great! Yes I first called and talked with Chris and he answered all my questions, and they I had to call back and I talked to William. Both very professional and friendly. I will be using Turbo Tax next and the next. :-)
Date published: 2021-02-21
Rated 5 out of 5 by from Save money do yourself Didn’t use live person. Try to do myself and easy.
Date published: 2021-02-21
Rated 5 out of 5 by from LOVE IT! So quick and easy! I will be using TurboTax again next year!
Date published: 2021-02-21
Rated 5 out of 5 by from Always easy and thorough! I always find TurboTax easy and very thorough. I don't feel like any stone was left unturned and I always know what I'm being asked.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Live Assistants are absolutely amazing!! I was stuck unable to e file my return bc a form I didn’t need was in my tax return. Staisha took her time and walked me through my return and helped me delete the form, so I could e file my return. She is a wonderful tax pro!
Date published: 2021-02-21
Rated 4 out of 5 by from Fine line between free version and Deluxe Pretty easy to follow. Although I believe that I might have qualified for the free version, I could not find that option. The software pushes for upgrades and gives little option for the free version once you start with the TurboTax recommended version.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is EASY and GREAT Using Turbo Tax for multiple years. They make the process so simple!
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to follow. All "help" that I used were good. "Jump" sections were great.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13100
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not fun In previous years, I have bought the Deluxe CD. I wasn't able to make it out to get it this year when I wanted to file so I felt compelled to go through with online this year. Considering that TT suggested the deluxe, I figured it was the same. I was wrong. It was harder to navigate and it didn't ask me questions I was used to seeing. In fact, it skipped portions about energy and cost efficient purchases for my home. So I was skimped on that. I was essentially left feeling uncomfortable that everything was done correctly with my return whether it was an omission from TT or something I missed.
Date published: 2021-02-21
Rated 5 out of 5 by from Works great Very professional and helpful. All questions were answered. Software easy to follow.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is great! Yes I first called and talked with Chris and he answered all my questions, and they I had to call back and I talked to William. Both very professional and friendly. I will be using Turbo Tax next and the next. :-)
Date published: 2021-02-21
Rated 5 out of 5 by from Save money do yourself Didn’t use live person. Try to do myself and easy.
Date published: 2021-02-21
Rated 5 out of 5 by from LOVE IT! So quick and easy! I will be using TurboTax again next year!
Date published: 2021-02-21
Rated 5 out of 5 by from Always easy and thorough! I always find TurboTax easy and very thorough. I don't feel like any stone was left unturned and I always know what I'm being asked.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Live Assistants are absolutely amazing!! I was stuck unable to e file my return bc a form I didn’t need was in my tax return. Staisha took her time and walked me through my return and helped me delete the form, so I could e file my return. She is a wonderful tax pro!
Date published: 2021-02-21
Rated 4 out of 5 by from Fine line between free version and Deluxe Pretty easy to follow. Although I believe that I might have qualified for the free version, I could not find that option. The software pushes for upgrades and gives little option for the free version once you start with the TurboTax recommended version.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is EASY and GREAT Using Turbo Tax for multiple years. They make the process so simple!
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to follow. All "help" that I used were good. "Jump" sections were great.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13100