TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281621 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Quick and easy to manage and complete over all easy to use. I would have gave a five star ratting but I couldn't document my move cause I moved after December 31st 2020, by 5 days,
Date published: 2021-02-22
Rated 5 out of 5 by from awsome it was a great help I got answer that I needed help with
Date published: 2021-02-22
Rated 5 out of 5 by from So easy! I've used this two years in a row and it's super easy!
Date published: 2021-02-22
Rated 1 out of 5 by from terrible the webiste crashed multiple times while filing. it then repeatedly deleted information i had aready filled in, as well as resurfacing information i had already deleted. I would say this added an extra 5 hours to my filing. you have to dig to find a customer service phone number. but the actual humans when you get to them are kind and attentive.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and precise Customer service was quick and I got all questions answered.
Date published: 2021-02-22
Rated 5 out of 5 by from super easy Awesome that they walked me through the entire process
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is the best Easy to navigate, questions are simple to understand and the entire process is quick. The way they do things as far as securing my info is awesome. I always have to do an extra step before I can access my account.
Date published: 2021-02-22
Rated 5 out of 5 by from Extremely user friendly! Quick and easy application. Will recommend to Atlantic Union Bank Customers and non-customers as well.
Date published: 2021-02-22
Rated 5 out of 5 by from so easy and fast turbo tax is so fast and easy! i cant believe people pay so much to have their taxes done when this is available!
Date published: 2021-02-22
Rated 4 out of 5 by from SHEREEN THE REP WHO HELP ME/W A PROBLEM WAS GREAT TURBO TAX WAS CHARGING ME THE DELUXE FEE WHEN GETTING TO THE END OF FILING MY TAXES. THANK TO SHEREEN , SHE WALKED ME THROUGH THE PROMPTS AND FIXED THE PROBLEM. PLEASE GIVE HER RECONITION!!! GREAT JOB!!!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Quick and easy to manage and complete over all easy to use. I would have gave a five star ratting but I couldn't document my move cause I moved after December 31st 2020, by 5 days,
Date published: 2021-02-22
Rated 5 out of 5 by from awsome it was a great help I got answer that I needed help with
Date published: 2021-02-22
Rated 5 out of 5 by from So easy! I've used this two years in a row and it's super easy!
Date published: 2021-02-22
Rated 1 out of 5 by from terrible the webiste crashed multiple times while filing. it then repeatedly deleted information i had aready filled in, as well as resurfacing information i had already deleted. I would say this added an extra 5 hours to my filing. you have to dig to find a customer service phone number. but the actual humans when you get to them are kind and attentive.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and precise Customer service was quick and I got all questions answered.
Date published: 2021-02-22
Rated 5 out of 5 by from super easy Awesome that they walked me through the entire process
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is the best Easy to navigate, questions are simple to understand and the entire process is quick. The way they do things as far as securing my info is awesome. I always have to do an extra step before I can access my account.
Date published: 2021-02-22
Rated 5 out of 5 by from Extremely user friendly! Quick and easy application. Will recommend to Atlantic Union Bank Customers and non-customers as well.
Date published: 2021-02-22
Rated 5 out of 5 by from so easy and fast turbo tax is so fast and easy! i cant believe people pay so much to have their taxes done when this is available!
Date published: 2021-02-22
Rated 4 out of 5 by from SHEREEN THE REP WHO HELP ME/W A PROBLEM WAS GREAT TURBO TAX WAS CHARGING ME THE DELUXE FEE WHEN GETTING TO THE END OF FILING MY TAXES. THANK TO SHEREEN , SHE WALKED ME THROUGH THE PROMPTS AND FIXED THE PROBLEM. PLEASE GIVE HER RECONITION!!! GREAT JOB!!!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13099