TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very easy to use and easy to understand Awesome and user friendly. All the work behind the scenes that is done is truly amazing. All I had to do was enter the numbers, answer some easy to understand questions without all the CPA jargon that just gets too confusing. Well done!
Date published: 2023-02-03
Rated 5 out of 5 by from Turbo tax was great very easy to complete and person very knowledgeable
Date published: 2023-02-03
Rated 5 out of 5 by from Turbo is phenomenal! I have been with Turbo for 8yrs now, I never had an issue, everything is pretty much self explanatory, you have helpful links incase you dont understand something, or can always talk to a representative.
Date published: 2023-02-03
Rated 5 out of 5 by from Expedient an accurate I needed some additional questions, explained to me regarding my mortgage taxes. I had the pleasure of speaking to a live agent, which was actually wonderful. I not only had my initial question answered, but actually, she was able to show me various ways and functions that I could go and review additional deductions that I was not aware of, unfortunately in my circumstance, I was not able to find anymore as TurboTax actually had screened everything that I had qualified for. I give my agent that I spoke to a 10 out of 10 possibly a 12 out of 10. It simmered me down as I have a large tax bill this year. I actually have a very strategic plan as was discussed with my live agent which will make 2023 a much better year for me financially .
Date published: 2023-02-03
Rated 5 out of 5 by from Again Turbo taxi amazing great program easy to use, the guided directions are simple and clear
Date published: 2023-02-03
Rated 1 out of 5 by from Took Double the fee for Deducion out of Returns Kinda Peeved. Was talked into the $39 deduction; Then because i chose to deduct it out of the return itself, i was charged ANOTHER $39! I only got $319 back in the first place, Now i have even less after $78 in fees!! Dont know if i will be using Turbo tax next year..
Date published: 2023-02-03
Rated 5 out of 5 by from I love TurboTax! TurboTax is super easy to use and very helpful getting through the return process.
Date published: 2023-02-03
Rated 3 out of 5 by from fees it has done this for a few years and i forgot to say something. it says it will charge 39 but at the end its charging 78 and thats not right I was clicking not now and it still is making me pay
Date published: 2023-02-03
Rated 5 out of 5 by from Simple They have not failed me in 8 years. It is the easiest way to file.
Date published: 2023-02-03
Rated 5 out of 5 by from Turbo tax was excellent Turbo tax was so easy to use! It was very helpful and quick!
Date published: 2023-02-03
All TurboTax® Offerings Reviews - Page 13097
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use and easy to understand Awesome and user friendly. All the work behind the scenes that is done is truly amazing. All I had to do was enter the numbers, answer some easy to understand questions without all the CPA jargon that just gets too confusing. Well done!
Date published: 2023-02-03
Rated 5 out of 5 by from Turbo tax was great very easy to complete and person very knowledgeable
Date published: 2023-02-03
Rated 5 out of 5 by from Turbo is phenomenal! I have been with Turbo for 8yrs now, I never had an issue, everything is pretty much self explanatory, you have helpful links incase you dont understand something, or can always talk to a representative.
Date published: 2023-02-03
Rated 5 out of 5 by from Expedient an accurate I needed some additional questions, explained to me regarding my mortgage taxes. I had the pleasure of speaking to a live agent, which was actually wonderful. I not only had my initial question answered, but actually, she was able to show me various ways and functions that I could go and review additional deductions that I was not aware of, unfortunately in my circumstance, I was not able to find anymore as TurboTax actually had screened everything that I had qualified for. I give my agent that I spoke to a 10 out of 10 possibly a 12 out of 10. It simmered me down as I have a large tax bill this year. I actually have a very strategic plan as was discussed with my live agent which will make 2023 a much better year for me financially .
Date published: 2023-02-03
Rated 5 out of 5 by from Again Turbo taxi amazing great program easy to use, the guided directions are simple and clear
Date published: 2023-02-03
Rated 1 out of 5 by from Took Double the fee for Deducion out of Returns Kinda Peeved. Was talked into the $39 deduction; Then because i chose to deduct it out of the return itself, i was charged ANOTHER $39! I only got $319 back in the first place, Now i have even less after $78 in fees!! Dont know if i will be using Turbo tax next year..
Date published: 2023-02-03
Rated 5 out of 5 by from I love TurboTax! TurboTax is super easy to use and very helpful getting through the return process.
Date published: 2023-02-03
Rated 3 out of 5 by from fees it has done this for a few years and i forgot to say something. it says it will charge 39 but at the end its charging 78 and thats not right I was clicking not now and it still is making me pay
Date published: 2023-02-03
Rated 5 out of 5 by from Simple They have not failed me in 8 years. It is the easiest way to file.
Date published: 2023-02-03
Rated 5 out of 5 by from Turbo tax was excellent Turbo tax was so easy to use! It was very helpful and quick!
Date published: 2023-02-03
All TurboTax® Offerings Reviews - Page 13097