TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281576 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbotax TurboTax crashed several times when I was in the "Forms" section of the software. Each time a window came up title "It Looks Like We Hit a Snag" where one can describe what they were doing when it crashed. Each time I filled out the form, It would not forward my info to Turbotax when I clicked the Submit Button. That is also a problem or "Snag."
Date published: 2021-02-22
Rated 5 out of 5 by from Was really easy and helpful The process was really easy and had a lot of footnotes to answer questions about things I was unsure about. Also, I did have more questions and the online chat was really helpful. When I did an expert review, the reviewer found a mistake which could have made me lose out on money returned. Awesome experience overall.
Date published: 2021-02-22
Rated 5 out of 5 by from GREAT GOOD EXPERIENCE !!!!!!!!!!!!!!!!!!!!!!!!!! EASY TO USE
Date published: 2021-02-22
Rated 5 out of 5 by from Best Turbotax ever! Thanks! Definitely the most user friendly version so far! You gals and guys are great! Thanks again!
Date published: 2021-02-22
Rated 5 out of 5 by from turbo Tax is the best I like all the added features, it is very easy to navigate though the entire process.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax continues to make taxes easy. Had an occasion to speak to a CPA "Donna". Very knowledgeable, personable and addressed my concerns with no hesitation. She continued to monitor the filing process to assure I was comfortable and informed. Great experience!
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS AWESOME I LOVE HOW QUICK AND STRAIGHTFORWARD it’s ! and it’s amazing
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great! Amazing and fast. Very easy to enter my information and walks you through the steps.
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax It is simple to do these on my own, but I don't understand why I ended up having to pay for my taxes. I have a simple W2, I do not qualify to write anything off on my home. I have no dependents. I use Turbo Tax because I trust it more than other do it yourself programs, but the cost is high.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is a wonderful way to prepare your taxes Turbo Tax is an easy-to-use/user friendly way to prepare your taxes accurately and securely. I highly recommend their services!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13076
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax TurboTax crashed several times when I was in the "Forms" section of the software. Each time a window came up title "It Looks Like We Hit a Snag" where one can describe what they were doing when it crashed. Each time I filled out the form, It would not forward my info to Turbotax when I clicked the Submit Button. That is also a problem or "Snag."
Date published: 2021-02-22
Rated 5 out of 5 by from Was really easy and helpful The process was really easy and had a lot of footnotes to answer questions about things I was unsure about. Also, I did have more questions and the online chat was really helpful. When I did an expert review, the reviewer found a mistake which could have made me lose out on money returned. Awesome experience overall.
Date published: 2021-02-22
Rated 5 out of 5 by from GREAT GOOD EXPERIENCE !!!!!!!!!!!!!!!!!!!!!!!!!! EASY TO USE
Date published: 2021-02-22
Rated 5 out of 5 by from Best Turbotax ever! Thanks! Definitely the most user friendly version so far! You gals and guys are great! Thanks again!
Date published: 2021-02-22
Rated 5 out of 5 by from turbo Tax is the best I like all the added features, it is very easy to navigate though the entire process.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax continues to make taxes easy. Had an occasion to speak to a CPA "Donna". Very knowledgeable, personable and addressed my concerns with no hesitation. She continued to monitor the filing process to assure I was comfortable and informed. Great experience!
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS AWESOME I LOVE HOW QUICK AND STRAIGHTFORWARD it’s ! and it’s amazing
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great! Amazing and fast. Very easy to enter my information and walks you through the steps.
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax It is simple to do these on my own, but I don't understand why I ended up having to pay for my taxes. I have a simple W2, I do not qualify to write anything off on my home. I have no dependents. I use Turbo Tax because I trust it more than other do it yourself programs, but the cost is high.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is a wonderful way to prepare your taxes Turbo Tax is an easy-to-use/user friendly way to prepare your taxes accurately and securely. I highly recommend their services!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13076