TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from turbo tax sucks first, i had to upgrade to a higher level because turbo tax moved partnership returns to a higher level. then turbo tax shuts down their efile function onn 10/15, despite the fact that the irs extended filing deadlines via disaster relief. i'm switching software next year.
Date published: 2022-02-14
Rated 5 out of 5 by from Awesome Katie was helpful and great to engage with very satisfied.
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax worked great!! Everything went smoothly with one exception. Updating my 1098 information was pretty cumbersome and difficult.
Date published: 2022-02-14
Rated 5 out of 5 by from Easy to use I use this product ever year, it is very fast and easy.
Date published: 2022-02-14
Rated 3 out of 5 by from Not as easy to do as previous years of Turbo Tax. Not as easy as previous years of Turbo Tax. Had a 1099 Misc that was a fringe benefit but couldn't add it because it came up as employment income. Had to call and a representative had to get it to work and acknowledged it was difficult. Also it kept referring me back to My Personal Info page to enter my email but there was no area to enter the email causing me to call again and got a representative to help and even she could not find where to enter my email. Using Turbo Tax is not user friendly as it was previously. I don't know if I will use it again next year. Very disappointing.
Date published: 2022-02-14
Rated 5 out of 5 by from JackTT I enjoy the ease of TurboTax and will continue to use it.
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo was very and I appreciate the help from Bob The experience was nice I enjoyed the help from Bob although he could not help me, but recommended good suggestions.
Date published: 2022-02-14
Rated 3 out of 5 by from Rejected retirn After going through filing my taxes it was reje red 4 times I don't like this hopefully turbo tax gets it right this time before I go somewhere else
Date published: 2022-02-14
Rated 5 out of 5 by from Great turbo tax Great, knowledgeable help. Very patient and courteous!
Date published: 2022-02-14
Rated 5 out of 5 by from Tax Turbo is great! First time using TaxTurbo, process was easy to understand.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13076
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbo tax sucks first, i had to upgrade to a higher level because turbo tax moved partnership returns to a higher level. then turbo tax shuts down their efile function onn 10/15, despite the fact that the irs extended filing deadlines via disaster relief. i'm switching software next year.
Date published: 2022-02-14
Rated 5 out of 5 by from Awesome Katie was helpful and great to engage with very satisfied.
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax worked great!! Everything went smoothly with one exception. Updating my 1098 information was pretty cumbersome and difficult.
Date published: 2022-02-14
Rated 5 out of 5 by from Easy to use I use this product ever year, it is very fast and easy.
Date published: 2022-02-14
Rated 3 out of 5 by from Not as easy to do as previous years of Turbo Tax. Not as easy as previous years of Turbo Tax. Had a 1099 Misc that was a fringe benefit but couldn't add it because it came up as employment income. Had to call and a representative had to get it to work and acknowledged it was difficult. Also it kept referring me back to My Personal Info page to enter my email but there was no area to enter the email causing me to call again and got a representative to help and even she could not find where to enter my email. Using Turbo Tax is not user friendly as it was previously. I don't know if I will use it again next year. Very disappointing.
Date published: 2022-02-14
Rated 5 out of 5 by from JackTT I enjoy the ease of TurboTax and will continue to use it.
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo was very and I appreciate the help from Bob The experience was nice I enjoyed the help from Bob although he could not help me, but recommended good suggestions.
Date published: 2022-02-14
Rated 3 out of 5 by from Rejected retirn After going through filing my taxes it was reje red 4 times I don't like this hopefully turbo tax gets it right this time before I go somewhere else
Date published: 2022-02-14
Rated 5 out of 5 by from Great turbo tax Great, knowledgeable help. Very patient and courteous!
Date published: 2022-02-14
Rated 5 out of 5 by from Tax Turbo is great! First time using TaxTurbo, process was easy to understand.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13076