TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is Great at what they do! My experience with Turbo Tax has always been a very pleasant one and I have use them for the last two years and find their live experts to be very knowledgeable and pleasant to work with, and I would recommend them to anyone who wants their taxes done professionally.
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is a lifesaver I had two experts, Lan and Andre take care of my taxes. Lan was charismatic and extremely helpful with finding the documents I needed! Andre was very professional and did my taxes super fast! They both provided great service that made my experience a 10/10! Thank you Lan and Andre!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is Improving Each Year I have been using Turbo Tax for more than 20 years. It was good when I first started using it and it keeps getting better, simpler and even more informative each year. One of the years shortly after I started using it, I received a notice from the IRS that I had made a mistake and they were not going to send my entire refund. I immediately called Turbo Tax. The gentleman at Turbo Tax informed me that the IRS computer was not properly programed for one of my tax situations. I called the IRS and was told Turbo Tax was correct, but the IRS had no intention of letting the people from whom they had withheld refunds know! The IRS told me the computer error had been fixed at the IRS, but if I wanted the full refund I would have to file an amended return. If it had not been for Turbo Tax, my refund would have been less than it should have been. I rely on Turbo Tax as do my adult children now.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax was good Very easy to use and understandable and ready to utilize
Date published: 2023-02-16
Rated 5 out of 5 by from Thanks TurboTax That was Nice and Easy!!1 After being with Turbo Tax for the 8th year, I see no reason to go anywhere else to get my taxes done. It was very simple app to navigate and i'm done in and filed my taxes in less than 2 hours. Thanks TT
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is awesome! Turbotax makes it easy to understand and file taxes. I appreciate the simplicity in filing and explanations when I don't understand something. I have used TurboTax for 8 years and don't plan to use anything else!
Date published: 2023-02-16
Rated 2 out of 5 by from Doesnt have IRS payments 1099G in the database Simple things should be intuitive---making me enter my deductions just to recommend using standard deuction-- which is 1/3 the time spent (4hours)
Date published: 2023-02-16
Rated 1 out of 5 by from Never again I never owe taxes. This year i paid for the premium and its the first year i have to pay taxes back. They cant help me a lot. They just goggled my questions.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is great! Super easy to fill out and super fast. I will definitely use this service again next year.
Date published: 2023-02-16
Rated 5 out of 5 by from I love turbo tax!! Turbo tax is highly recommended, especially for first timers!
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13076
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great at what they do! My experience with Turbo Tax has always been a very pleasant one and I have use them for the last two years and find their live experts to be very knowledgeable and pleasant to work with, and I would recommend them to anyone who wants their taxes done professionally.
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is a lifesaver I had two experts, Lan and Andre take care of my taxes. Lan was charismatic and extremely helpful with finding the documents I needed! Andre was very professional and did my taxes super fast! They both provided great service that made my experience a 10/10! Thank you Lan and Andre!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is Improving Each Year I have been using Turbo Tax for more than 20 years. It was good when I first started using it and it keeps getting better, simpler and even more informative each year. One of the years shortly after I started using it, I received a notice from the IRS that I had made a mistake and they were not going to send my entire refund. I immediately called Turbo Tax. The gentleman at Turbo Tax informed me that the IRS computer was not properly programed for one of my tax situations. I called the IRS and was told Turbo Tax was correct, but the IRS had no intention of letting the people from whom they had withheld refunds know! The IRS told me the computer error had been fixed at the IRS, but if I wanted the full refund I would have to file an amended return. If it had not been for Turbo Tax, my refund would have been less than it should have been. I rely on Turbo Tax as do my adult children now.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax was good Very easy to use and understandable and ready to utilize
Date published: 2023-02-16
Rated 5 out of 5 by from Thanks TurboTax That was Nice and Easy!!1 After being with Turbo Tax for the 8th year, I see no reason to go anywhere else to get my taxes done. It was very simple app to navigate and i'm done in and filed my taxes in less than 2 hours. Thanks TT
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is awesome! Turbotax makes it easy to understand and file taxes. I appreciate the simplicity in filing and explanations when I don't understand something. I have used TurboTax for 8 years and don't plan to use anything else!
Date published: 2023-02-16
Rated 2 out of 5 by from Doesnt have IRS payments 1099G in the database Simple things should be intuitive---making me enter my deductions just to recommend using standard deuction-- which is 1/3 the time spent (4hours)
Date published: 2023-02-16
Rated 1 out of 5 by from Never again I never owe taxes. This year i paid for the premium and its the first year i have to pay taxes back. They cant help me a lot. They just goggled my questions.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is great! Super easy to fill out and super fast. I will definitely use this service again next year.
Date published: 2023-02-16
Rated 5 out of 5 by from I love turbo tax!! Turbo tax is highly recommended, especially for first timers!
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13076