TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from pretty good - not as friendly as I remember Not as friendly/helpful as I remember from previous years - but it's been a while.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is greay easy to use the system i really like it thank you have a good day
Date published: 2022-03-15
Rated 5 out of 5 by from Amazing service!! Tax time is always a headache, but TurboTax makes it much more bearable.
Date published: 2022-03-15
Rated 5 out of 5 by from Your staff was great Everyone I spoke to was awesome and very helpful and also patient with ppl like me that's not computer smart thank you everyone.
Date published: 2022-03-15
Rated 5 out of 5 by from straight forward to use just entered info as called for. straight forward.
Date published: 2022-03-15
Rated 1 out of 5 by from Not a Fan of the New Look Seems to run much slower than before. Previously, most (if not all) of a W2 would appear on one screen. Now it runs it off the bottom of the screen. Onscreen W2's also looked like the paper version making it easy to identify. I'm not adverse to change, and welcome it. But I am not pleased with the 2021 tax version.
Date published: 2022-03-15
Rated 1 out of 5 by from Bad experience! So many little bugs and a few large ones that made the process very painful ... we finally had to step through the whole thing manually to make sure everything was getting where it needed to go. We keep us using it because it has our previous years information. We do like your Depreciation and Amortization Report.
Date published: 2022-03-15
Rated 5 out of 5 by from Best Tax App Ever Most dependable and fast way to file every year. Delighted to file, not gonna lie.
Date published: 2022-03-15
Rated 3 out of 5 by from We enjoyed the place. We might stay here again nex Tried to change my phone number but it won't let me.
Date published: 2022-03-15
Rated 5 out of 5 by from Got Through it all I was able to understand and use the program to do my Fed & State Taxes.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 13074
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from pretty good - not as friendly as I remember Not as friendly/helpful as I remember from previous years - but it's been a while.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is greay easy to use the system i really like it thank you have a good day
Date published: 2022-03-15
Rated 5 out of 5 by from Amazing service!! Tax time is always a headache, but TurboTax makes it much more bearable.
Date published: 2022-03-15
Rated 5 out of 5 by from Your staff was great Everyone I spoke to was awesome and very helpful and also patient with ppl like me that's not computer smart thank you everyone.
Date published: 2022-03-15
Rated 5 out of 5 by from straight forward to use just entered info as called for. straight forward.
Date published: 2022-03-15
Rated 1 out of 5 by from Not a Fan of the New Look Seems to run much slower than before. Previously, most (if not all) of a W2 would appear on one screen. Now it runs it off the bottom of the screen. Onscreen W2's also looked like the paper version making it easy to identify. I'm not adverse to change, and welcome it. But I am not pleased with the 2021 tax version.
Date published: 2022-03-15
Rated 1 out of 5 by from Bad experience! So many little bugs and a few large ones that made the process very painful ... we finally had to step through the whole thing manually to make sure everything was getting where it needed to go. We keep us using it because it has our previous years information. We do like your Depreciation and Amortization Report.
Date published: 2022-03-15
Rated 5 out of 5 by from Best Tax App Ever Most dependable and fast way to file every year. Delighted to file, not gonna lie.
Date published: 2022-03-15
Rated 3 out of 5 by from We enjoyed the place. We might stay here again nex Tried to change my phone number but it won't let me.
Date published: 2022-03-15
Rated 5 out of 5 by from Got Through it all I was able to understand and use the program to do my Fed & State Taxes.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 13074