TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
JaciSTL from
pretty good - not as friendly as I remember
Not as friendly/helpful as I remember from previous years - but it's been a while.
Date published: 2022-03-15
Rated 5 out of 5 by
Eumbi from
Turbo tax is greay
easy to use the system i really like it thank you have a good day
Date published: 2022-03-15
Rated 5 out of 5 by
Arty18 from
Amazing service!!
Tax time is always a headache, but TurboTax makes it much more bearable.
Date published: 2022-03-15
Rated 5 out of 5 by
Rita5051 from
Your staff was great
Everyone I spoke to was awesome and very helpful and also patient with ppl like me that's not computer smart thank you everyone.
Date published: 2022-03-15
Rated 5 out of 5 by
GPS Pinecrest from
straight forward to use
just entered info as called for. straight forward.
Date published: 2022-03-15
Rated 1 out of 5 by
Extreme Media from
Not a Fan of the New Look
Seems to run much slower than before. Previously, most (if not all) of a W2 would appear on one screen. Now it runs it off the bottom of the screen. Onscreen W2's also looked like the paper version making it easy to identify. I'm not adverse to change, and welcome it. But I am not pleased with the 2021 tax version.
Date published: 2022-03-15
Rated 1 out of 5 by
PVPLLC from
Bad experience!
So many little bugs and a few large ones that made the process very painful ... we finally had to step through the whole thing manually to make sure everything was getting where it needed to go. We keep us using it because it has our previous years information. We do like your Depreciation and Amortization Report.
Date published: 2022-03-15
Rated 5 out of 5 by
Isaac Corona from
Best Tax App Ever
Most dependable and fast way to file every year. Delighted to file, not gonna lie.
Date published: 2022-03-15
Rated 3 out of 5 by
Ukan from
We enjoyed the place. We might stay here again nex
Tried to change my phone number but it won't let me.
Date published: 2022-03-15
Rated 5 out of 5 by
Mo Do Gone from
Got Through it all
I was able to understand and use the program to do my Fed & State Taxes.
All TurboTax® Offerings Reviews - Page 13074
Date published: 2022-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
JaciSTL from
pretty good - not as friendly as I remember
Not as friendly/helpful as I remember from previous years - but it's been a while.
Date published: 2022-03-15
Rated 5 out of 5 by
Eumbi from
Turbo tax is greay
easy to use the system i really like it thank you have a good day
Date published: 2022-03-15
Rated 5 out of 5 by
Arty18 from
Amazing service!!
Tax time is always a headache, but TurboTax makes it much more bearable.
Date published: 2022-03-15
Rated 5 out of 5 by
Rita5051 from
Your staff was great
Everyone I spoke to was awesome and very helpful and also patient with ppl like me that's not computer smart thank you everyone.
Date published: 2022-03-15
Rated 5 out of 5 by
GPS Pinecrest from
straight forward to use
just entered info as called for. straight forward.
Date published: 2022-03-15
Rated 1 out of 5 by
Extreme Media from
Not a Fan of the New Look
Seems to run much slower than before. Previously, most (if not all) of a W2 would appear on one screen. Now it runs it off the bottom of the screen. Onscreen W2's also looked like the paper version making it easy to identify. I'm not adverse to change, and welcome it. But I am not pleased with the 2021 tax version.
Date published: 2022-03-15
Rated 1 out of 5 by
PVPLLC from
Bad experience!
So many little bugs and a few large ones that made the process very painful ... we finally had to step through the whole thing manually to make sure everything was getting where it needed to go. We keep us using it because it has our previous years information. We do like your Depreciation and Amortization Report.
Date published: 2022-03-15
Rated 5 out of 5 by
Isaac Corona from
Best Tax App Ever
Most dependable and fast way to file every year. Delighted to file, not gonna lie.
Date published: 2022-03-15
Rated 3 out of 5 by
Ukan from
We enjoyed the place. We might stay here again nex
Tried to change my phone number but it won't let me.
Date published: 2022-03-15
Rated 5 out of 5 by
Mo Do Gone from
Got Through it all
I was able to understand and use the program to do my Fed & State Taxes.
All TurboTax® Offerings Reviews - Page 13074
Date published: 2022-03-15