TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Excellent, except for one serious mistake I have used Turbo Tax for years. It is usually great. This time, however, it made one serious error. It indicated $300 instead of $600 for my charitable contributions. (My actual was higher, but $600 is the limit for a couple filing jointly with a standard deduction. At another point, it kept taking me to the next major section, instead of to the next sub-section. I was able to work around this. Also, on the NYS return, although it did use the long term care insurance premium info that I had entered in the federal section to calculate my NYS credit, when I was completing the NYS return, it did not indicate this, so it looked like it was not giving me the credit.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbotax is great Great service fast and easy to deal with good hearted people
Date published: 2022-02-13
Rated 4 out of 5 by from Turbo Tax Review Pretty easy and quick. Very helpful along the way. I understand State filing cost, but a bit expensive for federal filing cost..considering most other sites do Federal for free or atleast half of the State filing cost.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use It was easy peasy and I like to see the refund amount as I fill it out.
Date published: 2022-02-13
Rated 5 out of 5 by from Karen I have been trying different tax prep methods . I, went to turbo tax , i have been using turbo tax for over 5 years now able to look up past taxes, I can figure out items needed on my taxes. I can get support when needed., I also help others get their taxes completed.
Date published: 2022-02-13
Rated 5 out of 5 by from We Love Turbo TAX We have been using turbo tax for the past 7 years and can always complete it in one sitting.
Date published: 2022-02-13
Rated 3 out of 5 by from Price increase The fee has increased with Turbotax, and they won't tell you until the end. I stayed this year only because I was 99% done and they had all my info but I might switch to another site next year
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is awesome It was a great experience with Intuit Turbo Tax I'll recommend my family and friends to use Intuit Turbo Tax with no doubt.
Date published: 2022-02-13
Rated 5 out of 5 by from Great way to file taxes It was easy and no fuss!!! Loved it!!! It was an excellent way to relive my mind of the tax season.
Date published: 2022-02-13
Rated 5 out of 5 by from Excellent Product! So simple and easy to use! Love how it imports W2's and info from last year!
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13073
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Excellent, except for one serious mistake I have used Turbo Tax for years. It is usually great. This time, however, it made one serious error. It indicated $300 instead of $600 for my charitable contributions. (My actual was higher, but $600 is the limit for a couple filing jointly with a standard deduction. At another point, it kept taking me to the next major section, instead of to the next sub-section. I was able to work around this. Also, on the NYS return, although it did use the long term care insurance premium info that I had entered in the federal section to calculate my NYS credit, when I was completing the NYS return, it did not indicate this, so it looked like it was not giving me the credit.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbotax is great Great service fast and easy to deal with good hearted people
Date published: 2022-02-13
Rated 4 out of 5 by from Turbo Tax Review Pretty easy and quick. Very helpful along the way. I understand State filing cost, but a bit expensive for federal filing cost..considering most other sites do Federal for free or atleast half of the State filing cost.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use It was easy peasy and I like to see the refund amount as I fill it out.
Date published: 2022-02-13
Rated 5 out of 5 by from Karen I have been trying different tax prep methods . I, went to turbo tax , i have been using turbo tax for over 5 years now able to look up past taxes, I can figure out items needed on my taxes. I can get support when needed., I also help others get their taxes completed.
Date published: 2022-02-13
Rated 5 out of 5 by from We Love Turbo TAX We have been using turbo tax for the past 7 years and can always complete it in one sitting.
Date published: 2022-02-13
Rated 3 out of 5 by from Price increase The fee has increased with Turbotax, and they won't tell you until the end. I stayed this year only because I was 99% done and they had all my info but I might switch to another site next year
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is awesome It was a great experience with Intuit Turbo Tax I'll recommend my family and friends to use Intuit Turbo Tax with no doubt.
Date published: 2022-02-13
Rated 5 out of 5 by from Great way to file taxes It was easy and no fuss!!! Loved it!!! It was an excellent way to relive my mind of the tax season.
Date published: 2022-02-13
Rated 5 out of 5 by from Excellent Product! So simple and easy to use! Love how it imports W2's and info from last year!
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13073