TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281572 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Very easy to use this program! We will use turbo tax again next year.
Date published: 2021-05-15
Rated 4 out of 5 by from I use Turbo Tax every year I do use Turbo Tax every year. However, this year I tried the "expert help" with poor results. Although they tried hard, they were not able to actually help. I ended up figuring out my own solution. I still am satisfied for the most part with Turbo Tax since I can just import most of my information each year.
Date published: 2021-05-15
Rated 5 out of 5 by from easy and detailed Been using for decades, easy to use and very detailed.
Date published: 2021-05-15
Rated 3 out of 5 by from TurbpTax is a very good tax preparing service I had much more difficulty picking up where I stopped the previous day than in prior years. Maybe I am just getting older.
Date published: 2021-05-15
Rated 1 out of 5 by from TurboTax sucks! TurboTax is horrible! They need some competition. They make things more complicated than is required. Also, they don't know how to prompt through questions with clear language.
Date published: 2021-05-15
Rated 5 out of 5 by from Ihave had a great experience so far A reliable service for common people like myself. Its a blessing.
Date published: 2021-05-15
Rated 2 out of 5 by from Needs to be simpler A lot of questions should have been found by import # a lot of questions took quite a bit of time
Date published: 2021-05-15
Rated 3 out of 5 by from Overall it is convenient except pulling Stock info System was working slow. Took long time during pulling stocks info. Once entered, my stock account password stored in the system & not allowing the spouse info to import. System didn't ask filling spouse income. Wasted almost half a day. Some info filled during last session had to refill. If some system improvements are done, it is a great & preferred tool for us to use for all future tax returns.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax Home and Business it was easy to use as it has been for last 7 years.
Date published: 2021-05-15
Rated 5 out of 5 by from So easy! Turbo Tax is thorough, simple, informative -- and takes the intimidation out of filing taxes. Just moved to GA and had never filed state taxes -- they made 20 special state credits so easy to walk through.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Very easy to use this program! We will use turbo tax again next year.
Date published: 2021-05-15
Rated 4 out of 5 by from I use Turbo Tax every year I do use Turbo Tax every year. However, this year I tried the "expert help" with poor results. Although they tried hard, they were not able to actually help. I ended up figuring out my own solution. I still am satisfied for the most part with Turbo Tax since I can just import most of my information each year.
Date published: 2021-05-15
Rated 5 out of 5 by from easy and detailed Been using for decades, easy to use and very detailed.
Date published: 2021-05-15
Rated 3 out of 5 by from TurbpTax is a very good tax preparing service I had much more difficulty picking up where I stopped the previous day than in prior years. Maybe I am just getting older.
Date published: 2021-05-15
Rated 1 out of 5 by from TurboTax sucks! TurboTax is horrible! They need some competition. They make things more complicated than is required. Also, they don't know how to prompt through questions with clear language.
Date published: 2021-05-15
Rated 5 out of 5 by from Ihave had a great experience so far A reliable service for common people like myself. Its a blessing.
Date published: 2021-05-15
Rated 2 out of 5 by from Needs to be simpler A lot of questions should have been found by import # a lot of questions took quite a bit of time
Date published: 2021-05-15
Rated 3 out of 5 by from Overall it is convenient except pulling Stock info System was working slow. Took long time during pulling stocks info. Once entered, my stock account password stored in the system & not allowing the spouse info to import. System didn't ask filling spouse income. Wasted almost half a day. Some info filled during last session had to refill. If some system improvements are done, it is a great & preferred tool for us to use for all future tax returns.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax Home and Business it was easy to use as it has been for last 7 years.
Date published: 2021-05-15
Rated 5 out of 5 by from So easy! Turbo Tax is thorough, simple, informative -- and takes the intimidation out of filing taxes. Just moved to GA and had never filed state taxes -- they made 20 special state credits so easy to walk through.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1308