TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
47694 from
Great product
Easy to use and very user friendly, would recommend to everybody.
Date published: 2022-04-15
Rated 4 out of 5 by
Quilter2022 from
Made the process easier.
Appreciate that Turbo Tax can import most of the needed information.
Date published: 2022-04-15
Rated 5 out of 5 by
JimmyJay101 from
Fantastic App
Makes everything super easy and less stressful. Very detailed!
Date published: 2022-04-15
Rated 5 out of 5 by
Maria1973 from
TURBO IS GREAT
Everything is fast and easy. Everything is easy to understand. They have experts to help if needed.
Date published: 2022-04-15
Rated 5 out of 5 by
TX2some from
Sanity Saver
Well, we still owed money, but at least we know we did it all correctly. We've been using TurboTax for 26+ years. No plans to change!
Date published: 2022-04-15
Rated 2 out of 5 by
Just Vic from
Significant decline in quality this year
This year, there multiple areas where there were multiple areas where clarification was needed, but sadly lacking. I had to look back in my print screens from last year to understand some sections. When I tried to itemize with medial expenses this year, Turbotax totals showed $4230 more in expenses than I actually had entered. They did not provide explanation as to how they came up with the numbers. In prior years, they would have provided explanations. In another section while I was entering Roth IRA info, and they asked a question about traditional IRA's, but the heading just said "IRA". Because the explanation was inadequate, I researched on my own at length before determining my answer for my Roth IRA (because I was still in that section), only to find on an other section in smaller print, the term "traditional" was used next to that question. Then they continued on with the rest of the questions for my Roth IRA. Very frustrating indeed! Next year, I hope Turbo Tax restores to the quality of prior years.
Date published: 2022-04-15
Rated 1 out of 5 by
bballgt001331 from
Business ABSOLUTELY HORRIBLE
I have used Turbotax for personal for myself and parents for 15+yrs and been very satisfied. My mom passed away in 2021 and had to file a 1041 Estate form. A simple document (easier than 1040) - yet I had to by the $185 Business to do it ! Ok fine if it works -- however this version does not import from the brokerage - I had to manually enter all the stock sells out of the trust. For many of the questions they provide almost no help - unlike the 1040-- this is just a halfbaked knock off and they are putting their effort into the mainstay 1040. THEN I got to filing and it only has about 15 states - THEY COULD HAVE TOLD ME THIS Before I bought it. I was fine with paying extra but didn't want to reenter everything again and paper file. On hold for 40 and the answer was no help. Net -- all manual - no help - no state and $185 (outrageous), Very disappointed. (rating on the 1040 - 4-5 stars)
Date published: 2022-04-15
Rated 5 out of 5 by
Eg88 from
Easy Process
It was easy to complete all the necessary information and submit my taxes. Did not take too long.
Date published: 2022-04-15
Rated 5 out of 5 by
cmvapool from
excellent
good job excellent fantastic excellent fantastic good job
Date published: 2022-04-15
Rated 5 out of 5 by
Owen12345 from
Lovely
Turbo tax is a wonderful product. Tax filing was easy.
All TurboTax® Offerings Reviews - Page 1308
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
47694 from
Great product
Easy to use and very user friendly, would recommend to everybody.
Date published: 2022-04-15
Rated 4 out of 5 by
Quilter2022 from
Made the process easier.
Appreciate that Turbo Tax can import most of the needed information.
Date published: 2022-04-15
Rated 5 out of 5 by
JimmyJay101 from
Fantastic App
Makes everything super easy and less stressful. Very detailed!
Date published: 2022-04-15
Rated 5 out of 5 by
Maria1973 from
TURBO IS GREAT
Everything is fast and easy. Everything is easy to understand. They have experts to help if needed.
Date published: 2022-04-15
Rated 5 out of 5 by
TX2some from
Sanity Saver
Well, we still owed money, but at least we know we did it all correctly. We've been using TurboTax for 26+ years. No plans to change!
Date published: 2022-04-15
Rated 2 out of 5 by
Just Vic from
Significant decline in quality this year
This year, there multiple areas where there were multiple areas where clarification was needed, but sadly lacking. I had to look back in my print screens from last year to understand some sections. When I tried to itemize with medial expenses this year, Turbotax totals showed $4230 more in expenses than I actually had entered. They did not provide explanation as to how they came up with the numbers. In prior years, they would have provided explanations. In another section while I was entering Roth IRA info, and they asked a question about traditional IRA's, but the heading just said "IRA". Because the explanation was inadequate, I researched on my own at length before determining my answer for my Roth IRA (because I was still in that section), only to find on an other section in smaller print, the term "traditional" was used next to that question. Then they continued on with the rest of the questions for my Roth IRA. Very frustrating indeed! Next year, I hope Turbo Tax restores to the quality of prior years.
Date published: 2022-04-15
Rated 1 out of 5 by
bballgt001331 from
Business ABSOLUTELY HORRIBLE
I have used Turbotax for personal for myself and parents for 15+yrs and been very satisfied. My mom passed away in 2021 and had to file a 1041 Estate form. A simple document (easier than 1040) - yet I had to by the $185 Business to do it ! Ok fine if it works -- however this version does not import from the brokerage - I had to manually enter all the stock sells out of the trust. For many of the questions they provide almost no help - unlike the 1040-- this is just a halfbaked knock off and they are putting their effort into the mainstay 1040. THEN I got to filing and it only has about 15 states - THEY COULD HAVE TOLD ME THIS Before I bought it. I was fine with paying extra but didn't want to reenter everything again and paper file. On hold for 40 and the answer was no help. Net -- all manual - no help - no state and $185 (outrageous), Very disappointed. (rating on the 1040 - 4-5 stars)
Date published: 2022-04-15
Rated 5 out of 5 by
Eg88 from
Easy Process
It was easy to complete all the necessary information and submit my taxes. Did not take too long.
Date published: 2022-04-15
Rated 5 out of 5 by
cmvapool from
excellent
good job excellent fantastic excellent fantastic good job
Date published: 2022-04-15
Rated 5 out of 5 by
Owen12345 from
Lovely
Turbo tax is a wonderful product. Tax filing was easy.
All TurboTax® Offerings Reviews - Page 1308
Date published: 2022-04-15