TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from First time being frustrated with Turbo Tax I've been a long time TT user. I have recommended the product to others who were using tax preparers and said that TT is more thorough and comprehensive than any human. But this year I was frustrated because I changed computers and it could not find my old AGI.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Awesome I've been using TurboTax for over 30 years. The questions guide you through every possible scenario ensuring that you document everything and get the maximum refund due. Using TurboTax is like having an honest tax professional preparing your taxes.
Date published: 2022-04-17
Rated 1 out of 5 by from turbo tax makes tax filing hard turbo tax paid the politicians and now we have to use their software or else we cant do our taxes. biggest scam ever!
Date published: 2022-04-17
Rated 3 out of 5 by from ITS OK It would be nice if you could efile a late return, when you try to follow the efile prompts, it just puts you in the runaround to efile then you have to go back to print. Then you get annoying things like the AGI is not pulled through to your next return.
Date published: 2022-04-17
Rated 5 out of 5 by from Quick Response! Odus was extremely helpful since I had many questions!!
Date published: 2022-04-17
Rated 5 out of 5 by from Love it! So easy and simple to use. My dad taught me how to do taxes through TurboTax and now I recommend it to my friends and help them use it if they have questions.
Date published: 2022-04-17
Rated 5 out of 5 by from Too Easy I love how easy and simple Turbo Tax makes filing.
Date published: 2022-04-17
Rated 4 out of 5 by from Escalation pathway is terrible Turbo tax needs to create an escalation path to leadership or a customer excellence function when there are unique problem that needs immediate attention, particularly when turbo tax created the problem for the user
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax provided the best ever service to me! I had spent a lot of my time to try to file my tax return with other software but I failed to do so. Very luckily, Turbo Tax gave a big help. If not so, I would not know how to do it. Thank you very much for your excellent software. I appreciate this very much.
Date published: 2022-04-17
Rated 5 out of 5 by from Trustworthy and always right I've been using TurboTax for at least the past 8 years. It's convenient to have all my info stored from year to year with access to them all! This year I neglected to scroll down a page to read one of the many increasingly helpful explanations, so I needlessly over-reviewed my form. Also, don't forget you can review the actual forms that will be submitted just before you file for easy comparisons to last year. Over the years anytime I thought there must be something wrong, I was right. I was wrong, not TurboTax!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from First time being frustrated with Turbo Tax I've been a long time TT user. I have recommended the product to others who were using tax preparers and said that TT is more thorough and comprehensive than any human. But this year I was frustrated because I changed computers and it could not find my old AGI.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Awesome I've been using TurboTax for over 30 years. The questions guide you through every possible scenario ensuring that you document everything and get the maximum refund due. Using TurboTax is like having an honest tax professional preparing your taxes.
Date published: 2022-04-17
Rated 1 out of 5 by from turbo tax makes tax filing hard turbo tax paid the politicians and now we have to use their software or else we cant do our taxes. biggest scam ever!
Date published: 2022-04-17
Rated 3 out of 5 by from ITS OK It would be nice if you could efile a late return, when you try to follow the efile prompts, it just puts you in the runaround to efile then you have to go back to print. Then you get annoying things like the AGI is not pulled through to your next return.
Date published: 2022-04-17
Rated 5 out of 5 by from Quick Response! Odus was extremely helpful since I had many questions!!
Date published: 2022-04-17
Rated 5 out of 5 by from Love it! So easy and simple to use. My dad taught me how to do taxes through TurboTax and now I recommend it to my friends and help them use it if they have questions.
Date published: 2022-04-17
Rated 5 out of 5 by from Too Easy I love how easy and simple Turbo Tax makes filing.
Date published: 2022-04-17
Rated 4 out of 5 by from Escalation pathway is terrible Turbo tax needs to create an escalation path to leadership or a customer excellence function when there are unique problem that needs immediate attention, particularly when turbo tax created the problem for the user
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax provided the best ever service to me! I had spent a lot of my time to try to file my tax return with other software but I failed to do so. Very luckily, Turbo Tax gave a big help. If not so, I would not know how to do it. Thank you very much for your excellent software. I appreciate this very much.
Date published: 2022-04-17
Rated 5 out of 5 by from Trustworthy and always right I've been using TurboTax for at least the past 8 years. It's convenient to have all my info stored from year to year with access to them all! This year I neglected to scroll down a page to read one of the many increasingly helpful explanations, so I needlessly over-reviewed my form. Also, don't forget you can review the actual forms that will be submitted just before you file for easy comparisons to last year. Over the years anytime I thought there must be something wrong, I was right. I was wrong, not TurboTax!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1308