TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Wwbjab from
Very thorough
Answered questions easily with drop downs and notes.
Date published: 2022-03-03
Rated 2 out of 5 by
Rockin R from
Turbotax will not load without changes
First time I have had difficulty downloading and installing Turbotax. Had to go to Google to find help from another user. This year's was not fault free from loading issues. Be prepared to use up some of your time to fix the installation issues.
Date published: 2022-03-03
Rated 5 out of 5 by
Ange H from
Turbo tax employees are awesome!
Everyone was awesome! It took me three tries to get everything situated but every person I spoke to was kind and patient with me. Gabriel started strong, Muhammad stuck with me in the middle and Suzzette was great to the end! Thank you all!!! See you again next year:)
Date published: 2022-03-03
Rated 5 out of 5 by
Bhicks6098 from
TurboTax made filing easy and convenient
I was able to file at my own pace and they helped me fix errors.
Date published: 2022-03-03
Rated 5 out of 5 by
JenBen2022 from
So user-friendly!
I've been doing my own taxes through Turbotax for six years, and it's so easy, I can't imagine paying anyone to do this for me! In six years I've changed jobs, changed states, received unemployment, and my husband and I have opened multiple companies, and we can still do it ourselves!
Date published: 2022-03-03
Rated 5 out of 5 by
Jdb220222 from
Awesome and easy
Eases my stress of tax season each and every year.
Date published: 2022-03-03
Rated 5 out of 5 by
Lopez502 from
Excelente servicio
Muy recomendable excelente servicio de los asistentes
Date published: 2022-03-03
Rated 5 out of 5 by
Ann1948xyz from
GREAT PRODUCT!
Very easy to use. The free service, for those of us who have very simple returns, is a very nice option.
Date published: 2022-03-03
Rated 5 out of 5 by
mmele from
Turbo tax was great
turbo tax was easy to use and walked my through everything
Date published: 2022-03-03
Rated 1 out of 5 by
AAS20 from
Took 3 hours of my life I will never get back
This was terrible. I was one hour in and about to get done, when it mentions some obscure number I missed from my state income tax. It was almost impossible to find. I spent over 45 minutes on the phone with an expert, just to have her tell me to clear it and start all over because somehow Alabama got added into my states even though I have never lived there. The system would not allow me to delete this. Once I did start over, I had the same issue. I finally fixed it myself without any help. Then I found out near the end I would have to pay $119 for my whole return. Okay fine. Whatever. At the end summary, I found out I would actually be paying TurboTax over $200 without any warning.
All TurboTax® Offerings Reviews - Page 13067
Date published: 2022-03-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Wwbjab from
Very thorough
Answered questions easily with drop downs and notes.
Date published: 2022-03-03
Rated 2 out of 5 by
Rockin R from
Turbotax will not load without changes
First time I have had difficulty downloading and installing Turbotax. Had to go to Google to find help from another user. This year's was not fault free from loading issues. Be prepared to use up some of your time to fix the installation issues.
Date published: 2022-03-03
Rated 5 out of 5 by
Ange H from
Turbo tax employees are awesome!
Everyone was awesome! It took me three tries to get everything situated but every person I spoke to was kind and patient with me. Gabriel started strong, Muhammad stuck with me in the middle and Suzzette was great to the end! Thank you all!!! See you again next year:)
Date published: 2022-03-03
Rated 5 out of 5 by
Bhicks6098 from
TurboTax made filing easy and convenient
I was able to file at my own pace and they helped me fix errors.
Date published: 2022-03-03
Rated 5 out of 5 by
JenBen2022 from
So user-friendly!
I've been doing my own taxes through Turbotax for six years, and it's so easy, I can't imagine paying anyone to do this for me! In six years I've changed jobs, changed states, received unemployment, and my husband and I have opened multiple companies, and we can still do it ourselves!
Date published: 2022-03-03
Rated 5 out of 5 by
Jdb220222 from
Awesome and easy
Eases my stress of tax season each and every year.
Date published: 2022-03-03
Rated 5 out of 5 by
Lopez502 from
Excelente servicio
Muy recomendable excelente servicio de los asistentes
Date published: 2022-03-03
Rated 5 out of 5 by
Ann1948xyz from
GREAT PRODUCT!
Very easy to use. The free service, for those of us who have very simple returns, is a very nice option.
Date published: 2022-03-03
Rated 5 out of 5 by
mmele from
Turbo tax was great
turbo tax was easy to use and walked my through everything
Date published: 2022-03-03
Rated 1 out of 5 by
AAS20 from
Took 3 hours of my life I will never get back
This was terrible. I was one hour in and about to get done, when it mentions some obscure number I missed from my state income tax. It was almost impossible to find. I spent over 45 minutes on the phone with an expert, just to have her tell me to clear it and start all over because somehow Alabama got added into my states even though I have never lived there. The system would not allow me to delete this. Once I did start over, I had the same issue. I finally fixed it myself without any help. Then I found out near the end I would have to pay $119 for my whole return. Okay fine. Whatever. At the end summary, I found out I would actually be paying TurboTax over $200 without any warning.
All TurboTax® Offerings Reviews - Page 13067
Date published: 2022-03-03