TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Always excellent The help section answers a lot of my questions, I like how you can stop and continue anytime.
Date published: 2023-02-16
Rated 3 out of 5 by from Incomplete support for a rejected filing Two major shortcomings: First, you make it difficult to go to the main page for each entry; the filer has to wade through all the extra extraneous questions that were previously all answered just to make a simple update in an amount. Second: when my filing was rejected because of EIN numbers, you didn't walk me right to those pages which were a problem. Instead, you just listed every 1099-R I had filed even those most of them were the correct number. I'm not happy
Date published: 2023-02-16
Rated 5 out of 5 by from Incredible Service I want to start by saying I have been a 10 year customer. I find Turbotax so convenient and easy to manage my taxes. All I have to do is type or take a picture of my W-2s and other tax documents and fill out the guides forms and bam! It's done. No trip to the tax specialists. No making an appointment. Just plain and simple.
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax the Way to Go! Always simple, effective, accurate abd accountable
Date published: 2023-02-16
Rated 5 out of 5 by from Self Employed w/Live Assisted was the perfect pick Great version for me considering I started an LLC in 2022. Asked me all the questions I needed to fill out my schedule C and document my expenses/assets/profits. I was very pleased with my Live Assisted phone call from Ana, she had 20 years of tax experience and she helped answer my questions so I felt great with my return submission. Overall great experience which I've come to expect from Turbo Tax. Thank you Ana!
Date published: 2023-02-16
Rated 3 out of 5 by from Easy to get done I found it easy to get done thank you TurboTax . very easy.
Date published: 2023-02-16
Rated 5 out of 5 by from Consistently Simple I just want to say thank you for enabling me to learn about how to file and easily find answers to questions that arise throughout my filing experience. I also appreciate how well updates and other news is communicated promptly so I never feel left in the dark. Keep up the amazing work!
Date published: 2023-02-16
Rated 5 out of 5 by from Greatness They make sure to help with every bit of detail we don’t understand
Date published: 2023-02-16
Rated 4 out of 5 by from Good job. The title helps define what this is. I did not engage with an expert. The process walked me through the whole thing.
Date published: 2023-02-16
Rated 5 out of 5 by from Ms. Fran is the best! Ms. Fran stayed on the phone with me while I redo tedious errors and she educated me on how to do my taxes as small business owner. She was warm, open, and patient.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13059
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always excellent The help section answers a lot of my questions, I like how you can stop and continue anytime.
Date published: 2023-02-16
Rated 3 out of 5 by from Incomplete support for a rejected filing Two major shortcomings: First, you make it difficult to go to the main page for each entry; the filer has to wade through all the extra extraneous questions that were previously all answered just to make a simple update in an amount. Second: when my filing was rejected because of EIN numbers, you didn't walk me right to those pages which were a problem. Instead, you just listed every 1099-R I had filed even those most of them were the correct number. I'm not happy
Date published: 2023-02-16
Rated 5 out of 5 by from Incredible Service I want to start by saying I have been a 10 year customer. I find Turbotax so convenient and easy to manage my taxes. All I have to do is type or take a picture of my W-2s and other tax documents and fill out the guides forms and bam! It's done. No trip to the tax specialists. No making an appointment. Just plain and simple.
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax the Way to Go! Always simple, effective, accurate abd accountable
Date published: 2023-02-16
Rated 5 out of 5 by from Self Employed w/Live Assisted was the perfect pick Great version for me considering I started an LLC in 2022. Asked me all the questions I needed to fill out my schedule C and document my expenses/assets/profits. I was very pleased with my Live Assisted phone call from Ana, she had 20 years of tax experience and she helped answer my questions so I felt great with my return submission. Overall great experience which I've come to expect from Turbo Tax. Thank you Ana!
Date published: 2023-02-16
Rated 3 out of 5 by from Easy to get done I found it easy to get done thank you TurboTax . very easy.
Date published: 2023-02-16
Rated 5 out of 5 by from Consistently Simple I just want to say thank you for enabling me to learn about how to file and easily find answers to questions that arise throughout my filing experience. I also appreciate how well updates and other news is communicated promptly so I never feel left in the dark. Keep up the amazing work!
Date published: 2023-02-16
Rated 5 out of 5 by from Greatness They make sure to help with every bit of detail we don’t understand
Date published: 2023-02-16
Rated 4 out of 5 by from Good job. The title helps define what this is. I did not engage with an expert. The process walked me through the whole thing.
Date published: 2023-02-16
Rated 5 out of 5 by from Ms. Fran is the best! Ms. Fran stayed on the phone with me while I redo tedious errors and she educated me on how to do my taxes as small business owner. She was warm, open, and patient.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13059