TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Not Very Intuitive for Self Employed Filing The program got stuck in many different loops and situations that made proceeding impossible without going back and forth between different screens and reinputting information many times.
Date published: 2021-02-23
Rated 5 out of 5 by from easy love it I love turbo tax I used it some years ago and like it glad I used it this time also a big thanks to Kerri she was great very helpful
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I think that Turbo Tax is a user-friendly application.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome! Walter took his time and helped me out with a problem I couldn't figure out how to fix.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing!! I have been using this program for more than 10 years and have never had any problems with my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is user-friendly! I found Turbo Tax's user -interface to be mostly intuitive. Their system takes the "sting" out of preparing taxes by guiding the user through the process in a logical and friendly manner. I like the fact that they make available answers to questions the user may have along the way. Overall, I'm very pleased with Turbo Tax Deluxe!
Date published: 2021-02-23
Rated 1 out of 5 by from Too expensive and the upgrades push is ridiculous I like the product for the ease of entry etc and the friendly format. I hate that everytime i turnaround they are pushing an upgrade for more money. This year they pushed one right at the end and I ended up paying by accident. Unlike a regular vendor website there is no way for me to talk to someone and get that charge turned around and removed.
Date published: 2021-02-23
Rated 5 out of 5 by from My biggest refund in ten years! David performed exceptionally well. He was a competent professional who patiently worked with me to complete my 2020 taxes. When it was all said and done, my tax refund equaled $1,800 higher than the previous ten years. I look forward to working again with him next year to get my biggest refund!
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and efficient Overall fast and easy with help with an expert. She communicated with me, when I had trouble finishing it up.
Date published: 2021-02-23
Rated 5 out of 5 by from Totally easy and understandable I was anxious at first but every step was made simple and explained thoroughly!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 13056
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not Very Intuitive for Self Employed Filing The program got stuck in many different loops and situations that made proceeding impossible without going back and forth between different screens and reinputting information many times.
Date published: 2021-02-23
Rated 5 out of 5 by from easy love it I love turbo tax I used it some years ago and like it glad I used it this time also a big thanks to Kerri she was great very helpful
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I think that Turbo Tax is a user-friendly application.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome! Walter took his time and helped me out with a problem I couldn't figure out how to fix.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing!! I have been using this program for more than 10 years and have never had any problems with my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is user-friendly! I found Turbo Tax's user -interface to be mostly intuitive. Their system takes the "sting" out of preparing taxes by guiding the user through the process in a logical and friendly manner. I like the fact that they make available answers to questions the user may have along the way. Overall, I'm very pleased with Turbo Tax Deluxe!
Date published: 2021-02-23
Rated 1 out of 5 by from Too expensive and the upgrades push is ridiculous I like the product for the ease of entry etc and the friendly format. I hate that everytime i turnaround they are pushing an upgrade for more money. This year they pushed one right at the end and I ended up paying by accident. Unlike a regular vendor website there is no way for me to talk to someone and get that charge turned around and removed.
Date published: 2021-02-23
Rated 5 out of 5 by from My biggest refund in ten years! David performed exceptionally well. He was a competent professional who patiently worked with me to complete my 2020 taxes. When it was all said and done, my tax refund equaled $1,800 higher than the previous ten years. I look forward to working again with him next year to get my biggest refund!
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and efficient Overall fast and easy with help with an expert. She communicated with me, when I had trouble finishing it up.
Date published: 2021-02-23
Rated 5 out of 5 by from Totally easy and understandable I was anxious at first but every step was made simple and explained thoroughly!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 13056