TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Absolutely amazing experience with TurboTax!! I had a live tax consultant work with me. She was so patient, kind and understanding. Not at all like an unknown CPA. This lady was like my next door neighbor! She offered me options to make me feel comfortable with the process. He follow through was prompt and concise. I’ll be doing this again next year!!!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is Amazing< but a little Pricey I love the way Turbo Tax keeps all your information from year to year to make the filing process easier. The amazing part is how quickly and thoroughly the filing is Completed. The reason I didn't give Turbo Tax an Excellent score, is because the price should be Half of what I had to Pay!
Date published: 2021-02-23
Rated 2 out of 5 by from Did not account for state tax withholding The federal taxes were great - done in a flash. However, Turbo Tax did not account for the CA state tax withholding and was telling me I had to pay a very large amount of state taxes. I filed using the CAL FILE system and did not have to pay these taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from I Love TurboTax So easy to navigate and with all the professionals standing by ready to help, it was very comforting and less stressful
Date published: 2021-02-23
Rated 5 out of 5 by from Has never let me down! It took 20 minutes to complete my return! AMAZING!
Date published: 2021-02-23
Rated 5 out of 5 by from She was awsome was able to fix a couple issues Live Experience was great not so much with the type in question and answers
Date published: 2021-02-23
Rated 1 out of 5 by from Glitch in the system I spent 2 entire days trying to solve several glitchs in the system. I scheduled a call to ask for help and never happened
Date published: 2021-02-23
Rated 5 out of 5 by from Multi Year TurboTax User TurboTax is thorough and convenient! It's comprehensive so you can easily file for property sale, purchase, capital gains or loss. It pulls up previous years filing so no need to dig through papers. I was also able to ask questions responded to by a REAL CPA all included in my package. Reasonably priced. Will recommend to Family and Friends.
Date published: 2021-02-23
Rated 5 out of 5 by from AWESOME EXPENSIVE BUT WORKS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-23
Rated 5 out of 5 by from Better experience than expected. The experience with Turbo Tax exceeded my expectations. The software is very intuitive and your live tax experts are best in class. They were responsive, patient and offered best in class support. I am sold for life, i even encouraged my brothers, friends and co-workers to join Turbo Tax.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 13055
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Absolutely amazing experience with TurboTax!! I had a live tax consultant work with me. She was so patient, kind and understanding. Not at all like an unknown CPA. This lady was like my next door neighbor! She offered me options to make me feel comfortable with the process. He follow through was prompt and concise. I’ll be doing this again next year!!!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is Amazing< but a little Pricey I love the way Turbo Tax keeps all your information from year to year to make the filing process easier. The amazing part is how quickly and thoroughly the filing is Completed. The reason I didn't give Turbo Tax an Excellent score, is because the price should be Half of what I had to Pay!
Date published: 2021-02-23
Rated 2 out of 5 by from Did not account for state tax withholding The federal taxes were great - done in a flash. However, Turbo Tax did not account for the CA state tax withholding and was telling me I had to pay a very large amount of state taxes. I filed using the CAL FILE system and did not have to pay these taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from I Love TurboTax So easy to navigate and with all the professionals standing by ready to help, it was very comforting and less stressful
Date published: 2021-02-23
Rated 5 out of 5 by from Has never let me down! It took 20 minutes to complete my return! AMAZING!
Date published: 2021-02-23
Rated 5 out of 5 by from She was awsome was able to fix a couple issues Live Experience was great not so much with the type in question and answers
Date published: 2021-02-23
Rated 1 out of 5 by from Glitch in the system I spent 2 entire days trying to solve several glitchs in the system. I scheduled a call to ask for help and never happened
Date published: 2021-02-23
Rated 5 out of 5 by from Multi Year TurboTax User TurboTax is thorough and convenient! It's comprehensive so you can easily file for property sale, purchase, capital gains or loss. It pulls up previous years filing so no need to dig through papers. I was also able to ask questions responded to by a REAL CPA all included in my package. Reasonably priced. Will recommend to Family and Friends.
Date published: 2021-02-23
Rated 5 out of 5 by from AWESOME EXPENSIVE BUT WORKS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-23
Rated 5 out of 5 by from Better experience than expected. The experience with Turbo Tax exceeded my expectations. The software is very intuitive and your live tax experts are best in class. They were responsive, patient and offered best in class support. I am sold for life, i even encouraged my brothers, friends and co-workers to join Turbo Tax.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 13055