TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Through thick and thin For the first time since using Turbo Tax, I had to pay a little extra to get live assistance from experts. It took several tries before I got someone who could answer my questions, but everyone was very polite and always had things to try to see if we could resolve the issue. At last, everything got squared away. Never could have done it on my own. Never would have even tried!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is easy, user-friendly and convenient. I recommend my friends and family to use Turbo Tax because it is simplified and not complicated.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Pezy Lemon Squeezy It was really easy, faster than HnR and uploaded everything. I had trouble with HnR.
Date published: 2021-02-22
Rated 5 out of 5 by from As easy as 1 2 3 This is great. A half an hour of my time well spent. A nice refund is on it's way. Better than I could have done myself.
Date published: 2021-02-22
Rated 5 out of 5 by from such a sweet deal been using it for years without a single glitch...
Date published: 2021-02-22
Rated 2 out of 5 by from Mixed feelings about Turbo Tax I remembered after using Turbo Tax why I stopped using it a few years ago. It's completely over priced. I have spent the last few years using H & R block online. While turbo tax is great in explaining and it is simple to use, H & R block gets me the same amount back in my refund for almost half of the cost. I used turbo tax this time bc I felt more supported in doing my takes myself then on H&R Block but the cost was a major deterrent. I did go through with the service bc again with the last year, receiving stimulus payments, etc I did not want anything to be held against me with the IRS and with H&R Block the last 3 years I have ended up owing bc the information they provided was unclear. Saying all of that I guess I understand the price difference. You get what you pay for and with H&R block having subpar support the service was cheaper. The 2 star review is more for the price. The product itself is easy to use and the explanations is wonderful for those not comfortable with tax terms. Will probably use again.
Date published: 2021-02-22
Rated 5 out of 5 by from SUSAN WAS AWSOME Susan was a great help to me. Highly recommend this product.
Date published: 2021-02-22
Rated 3 out of 5 by from problems this year Have used TurboTax over two decades and this is the first year I have had trouble loading it. First CD didn't work, bought second disk thinking the first was corrupted but same thing with disk # 2. Downloaded from net and it finally worked but with a lot of effort. Had state e-file denied and had to re-load TurboTax again to correct state. Hope this is a one time problem.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and helpful I like using turbo because they help find mistakes and make sure everything is taken care of
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is awesome I used the live chat and also received one phone call. Both were professional and very helpful
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13047
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Through thick and thin For the first time since using Turbo Tax, I had to pay a little extra to get live assistance from experts. It took several tries before I got someone who could answer my questions, but everyone was very polite and always had things to try to see if we could resolve the issue. At last, everything got squared away. Never could have done it on my own. Never would have even tried!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is easy, user-friendly and convenient. I recommend my friends and family to use Turbo Tax because it is simplified and not complicated.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Pezy Lemon Squeezy It was really easy, faster than HnR and uploaded everything. I had trouble with HnR.
Date published: 2021-02-22
Rated 5 out of 5 by from As easy as 1 2 3 This is great. A half an hour of my time well spent. A nice refund is on it's way. Better than I could have done myself.
Date published: 2021-02-22
Rated 5 out of 5 by from such a sweet deal been using it for years without a single glitch...
Date published: 2021-02-22
Rated 2 out of 5 by from Mixed feelings about Turbo Tax I remembered after using Turbo Tax why I stopped using it a few years ago. It's completely over priced. I have spent the last few years using H & R block online. While turbo tax is great in explaining and it is simple to use, H & R block gets me the same amount back in my refund for almost half of the cost. I used turbo tax this time bc I felt more supported in doing my takes myself then on H&R Block but the cost was a major deterrent. I did go through with the service bc again with the last year, receiving stimulus payments, etc I did not want anything to be held against me with the IRS and with H&R Block the last 3 years I have ended up owing bc the information they provided was unclear. Saying all of that I guess I understand the price difference. You get what you pay for and with H&R block having subpar support the service was cheaper. The 2 star review is more for the price. The product itself is easy to use and the explanations is wonderful for those not comfortable with tax terms. Will probably use again.
Date published: 2021-02-22
Rated 5 out of 5 by from SUSAN WAS AWSOME Susan was a great help to me. Highly recommend this product.
Date published: 2021-02-22
Rated 3 out of 5 by from problems this year Have used TurboTax over two decades and this is the first year I have had trouble loading it. First CD didn't work, bought second disk thinking the first was corrupted but same thing with disk # 2. Downloaded from net and it finally worked but with a lot of effort. Had state e-file denied and had to re-load TurboTax again to correct state. Hope this is a one time problem.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and helpful I like using turbo because they help find mistakes and make sure everything is taken care of
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is awesome I used the live chat and also received one phone call. Both were professional and very helpful
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13047