TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I love TurboTax Super easy and quick! Also, great pricing and great for busy people!
Date published: 2023-02-03
Rated 1 out of 5 by from I have used turbo tax for 5 years My experience has always been excellent until this year. I filed a simple return showing cost of $39.00 but it charged me 79.00 when I filed it! ,Will try a different tax company next year!
Date published: 2023-02-03
Rated 3 out of 5 by from Very Self-explanatory but can be pricey I have used TurboTax about 6 times since I've began filing taxes. This year I had a non-typical tax situation and TurboTax recommended I use deluxe. I was let down by how much i had to spend on the product when my re-fund was already very minimal. Once the deluxe product was added, I didn't have the option at the end to remove it and that was frustrating since i had to pay $139 to file, when again, my refund was minimal. I think TurboTax should factor that in when charging people or at least let people choose to opt out at the end if they decide they no longer want the enhanced product. Other than that it is super self-explanatory and very helpful overall.
Date published: 2023-02-03
Rated 5 out of 5 by from Much improved Last year, I was unhappy with the amount of ads while trying to file my taxes. I was pleased in the reduction in ads this year, and the general updates. Thank you, TurboTax, for listening to customer feedback and improving your product!
Date published: 2023-02-03
Rated 5 out of 5 by from Love it! Quick and easy. Walks you thru all the steps and gives options..
Date published: 2023-02-03
Rated 4 out of 5 by from turbo tax is good Turbo Tax is helpful, but I had difficulty adding my 1099-nec.
Date published: 2023-02-03
Rated 5 out of 5 by from Easy to use I had many question's and they helped answer all of my question's! Great customer service.
Date published: 2023-02-03
Rated 5 out of 5 by from Turbo tax FULL SERVICE was great Online product was messing up on me but my expert fixed it, thank you so much!!
Date published: 2023-02-03
Rated 5 out of 5 by from good patience great service and good talker ......... ...... .......
Date published: 2023-02-03
Rated 1 out of 5 by from NOT PLEASED The hidden charges that I was not aware of , plus this used to be a free service
Date published: 2023-02-03
All TurboTax® Offerings Reviews - Page 13046
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love TurboTax Super easy and quick! Also, great pricing and great for busy people!
Date published: 2023-02-03
Rated 1 out of 5 by from I have used turbo tax for 5 years My experience has always been excellent until this year. I filed a simple return showing cost of $39.00 but it charged me 79.00 when I filed it! ,Will try a different tax company next year!
Date published: 2023-02-03
Rated 3 out of 5 by from Very Self-explanatory but can be pricey I have used TurboTax about 6 times since I've began filing taxes. This year I had a non-typical tax situation and TurboTax recommended I use deluxe. I was let down by how much i had to spend on the product when my re-fund was already very minimal. Once the deluxe product was added, I didn't have the option at the end to remove it and that was frustrating since i had to pay $139 to file, when again, my refund was minimal. I think TurboTax should factor that in when charging people or at least let people choose to opt out at the end if they decide they no longer want the enhanced product. Other than that it is super self-explanatory and very helpful overall.
Date published: 2023-02-03
Rated 5 out of 5 by from Much improved Last year, I was unhappy with the amount of ads while trying to file my taxes. I was pleased in the reduction in ads this year, and the general updates. Thank you, TurboTax, for listening to customer feedback and improving your product!
Date published: 2023-02-03
Rated 5 out of 5 by from Love it! Quick and easy. Walks you thru all the steps and gives options..
Date published: 2023-02-03
Rated 4 out of 5 by from turbo tax is good Turbo Tax is helpful, but I had difficulty adding my 1099-nec.
Date published: 2023-02-03
Rated 5 out of 5 by from Easy to use I had many question's and they helped answer all of my question's! Great customer service.
Date published: 2023-02-03
Rated 5 out of 5 by from Turbo tax FULL SERVICE was great Online product was messing up on me but my expert fixed it, thank you so much!!
Date published: 2023-02-03
Rated 5 out of 5 by from good patience great service and good talker ......... ...... .......
Date published: 2023-02-03
Rated 1 out of 5 by from NOT PLEASED The hidden charges that I was not aware of , plus this used to be a free service
Date published: 2023-02-03
All TurboTax® Offerings Reviews - Page 13046