TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Kerianne1 from
I love TurboTax
Super easy and quick! Also, great pricing and great for busy people!
Date published: 2023-02-03
Rated 1 out of 5 by
Craig And Cindy from
I have used turbo tax for 5 years
My experience has always been excellent until this year. I filed a simple return showing cost of $39.00 but it charged me 79.00 when I filed it! ,Will try a different tax company next year!
Date published: 2023-02-03
Rated 3 out of 5 by
Tinaiyah from
Very Self-explanatory but can be pricey
I have used TurboTax about 6 times since I've began filing taxes. This year I had a non-typical tax situation and TurboTax recommended I use deluxe. I was let down by how much i had to spend on the product when my re-fund was already very minimal. Once the deluxe product was added, I didn't have the option at the end to remove it and that was frustrating since i had to pay $139 to file, when again, my refund was minimal. I think TurboTax should factor that in when charging people or at least let people choose to opt out at the end if they decide they no longer want the enhanced product. Other than that it is super self-explanatory and very helpful overall.
Date published: 2023-02-03
Rated 5 out of 5 by
TeddyDoesTaxes from
Much improved
Last year, I was unhappy with the amount of ads while trying to file my taxes. I was pleased in the reduction in ads this year, and the general updates. Thank you, TurboTax, for listening to customer feedback and improving your product!
Date published: 2023-02-03
Rated 5 out of 5 by
TXmother from
Love it!
Quick and easy. Walks you thru all the steps and gives options..
Date published: 2023-02-03
Rated 4 out of 5 by
sylbig from
turbo tax is good
Turbo Tax is helpful, but I had difficulty adding my 1099-nec.
Date published: 2023-02-03
Rated 5 out of 5 by
Mrs Pearson from
Easy to use
I had many question's and they helped answer all of my question's! Great customer service.
Date published: 2023-02-03
Rated 5 out of 5 by
Williams SR from
Turbo tax FULL SERVICE was great
Online product was messing up on me but my expert fixed it, thank you so much!!
Date published: 2023-02-03
Rated 5 out of 5 by
tycotton from
good patience
great service and good talker ......... ...... .......
Date published: 2023-02-03
Rated 1 out of 5 by
Tisha H from
NOT PLEASED
The hidden charges that I was not aware of , plus this used to be a free service
All TurboTax® Offerings Reviews - Page 13046
Date published: 2023-02-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kerianne1 from
I love TurboTax
Super easy and quick! Also, great pricing and great for busy people!
Date published: 2023-02-03
Rated 1 out of 5 by
Craig And Cindy from
I have used turbo tax for 5 years
My experience has always been excellent until this year. I filed a simple return showing cost of $39.00 but it charged me 79.00 when I filed it! ,Will try a different tax company next year!
Date published: 2023-02-03
Rated 3 out of 5 by
Tinaiyah from
Very Self-explanatory but can be pricey
I have used TurboTax about 6 times since I've began filing taxes. This year I had a non-typical tax situation and TurboTax recommended I use deluxe. I was let down by how much i had to spend on the product when my re-fund was already very minimal. Once the deluxe product was added, I didn't have the option at the end to remove it and that was frustrating since i had to pay $139 to file, when again, my refund was minimal. I think TurboTax should factor that in when charging people or at least let people choose to opt out at the end if they decide they no longer want the enhanced product. Other than that it is super self-explanatory and very helpful overall.
Date published: 2023-02-03
Rated 5 out of 5 by
TeddyDoesTaxes from
Much improved
Last year, I was unhappy with the amount of ads while trying to file my taxes. I was pleased in the reduction in ads this year, and the general updates. Thank you, TurboTax, for listening to customer feedback and improving your product!
Date published: 2023-02-03
Rated 5 out of 5 by
TXmother from
Love it!
Quick and easy. Walks you thru all the steps and gives options..
Date published: 2023-02-03
Rated 4 out of 5 by
sylbig from
turbo tax is good
Turbo Tax is helpful, but I had difficulty adding my 1099-nec.
Date published: 2023-02-03
Rated 5 out of 5 by
Mrs Pearson from
Easy to use
I had many question's and they helped answer all of my question's! Great customer service.
Date published: 2023-02-03
Rated 5 out of 5 by
Williams SR from
Turbo tax FULL SERVICE was great
Online product was messing up on me but my expert fixed it, thank you so much!!
Date published: 2023-02-03
Rated 5 out of 5 by
tycotton from
good patience
great service and good talker ......... ...... .......
Date published: 2023-02-03
Rated 1 out of 5 by
Tisha H from
NOT PLEASED
The hidden charges that I was not aware of , plus this used to be a free service
All TurboTax® Offerings Reviews - Page 13046
Date published: 2023-02-03