TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from TurboTax is Awesome! Francisco was very direct and clear on what was needed for my tax return. He was very nice, yet very professional. That made my tax return go by quick and successful.
Date published: 2023-02-16
Rated 5 out of 5 by from awesome great work like always awesome easy to use and understand
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is fantastic! TurboTax is easy and fast to use. This is my 6th year in a row filing with TurboTax, and I know why I always return.
Date published: 2023-02-16
Rated 4 out of 5 by from Very easy It was very easy to use. I would recommend this to other.
Date published: 2023-02-16
Rated 5 out of 5 by from I love TurboTax! TurboTax is so intuitive I have been using for 10-15 years and would use nothing else. Why would I pay a tax preparer a couple hundred dollars when I can do this myself so easily? My taxes are not very complicated but I have friends whose are rather complicated and they feel the same way about TurboTax as I do.
Date published: 2023-02-16
Rated 5 out of 5 by from they mad it easy I was able to file this myself and it was a great experience.
Date published: 2023-02-16
Rated 4 out of 5 by from Turbo tax IT was probably the longest its taken me this time around. the insurance part seemed to have a lot more questions that it normally took from the w2, which turned out to be a good thing because my w2 was different from the one mailed. I didnt know i was going to be charged for chatting with my agent. She did tell me what to remove though. Felichia P was her name. I had to look at previous years return and that was some trouble too. Everything else went okay.
Date published: 2023-02-16
Rated 1 out of 5 by from TurboTax is the worst TurboTax lobbies and makes the entire tax process much more expensive and complicated than it has to be. Screw them.
Date published: 2023-02-16
Rated 5 out of 5 by from income tax she was very helpful and patient awesome service....
Date published: 2023-02-16
Rated 4 out of 5 by from Pretty Good I've been using Turbo Tax for years, and it's pretty good. Haven't used other products so don't know how it compares. Two things that annoy me: 1) It's common to see statements like, "One more thing..." and the 12 screens later that "one more thing" is done. 2) They really should be more transparent with their charges. $89 for federal, $39 for state, and then an additional $39 for using your federal refund to pay for Turbo Tax, which they don't tell you about until AFTER you've selected that option and gone several more screens. And even then, you have to click a drop-down arrow to see that charge.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13043
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! Francisco was very direct and clear on what was needed for my tax return. He was very nice, yet very professional. That made my tax return go by quick and successful.
Date published: 2023-02-16
Rated 5 out of 5 by from awesome great work like always awesome easy to use and understand
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is fantastic! TurboTax is easy and fast to use. This is my 6th year in a row filing with TurboTax, and I know why I always return.
Date published: 2023-02-16
Rated 4 out of 5 by from Very easy It was very easy to use. I would recommend this to other.
Date published: 2023-02-16
Rated 5 out of 5 by from I love TurboTax! TurboTax is so intuitive I have been using for 10-15 years and would use nothing else. Why would I pay a tax preparer a couple hundred dollars when I can do this myself so easily? My taxes are not very complicated but I have friends whose are rather complicated and they feel the same way about TurboTax as I do.
Date published: 2023-02-16
Rated 5 out of 5 by from they mad it easy I was able to file this myself and it was a great experience.
Date published: 2023-02-16
Rated 4 out of 5 by from Turbo tax IT was probably the longest its taken me this time around. the insurance part seemed to have a lot more questions that it normally took from the w2, which turned out to be a good thing because my w2 was different from the one mailed. I didnt know i was going to be charged for chatting with my agent. She did tell me what to remove though. Felichia P was her name. I had to look at previous years return and that was some trouble too. Everything else went okay.
Date published: 2023-02-16
Rated 1 out of 5 by from TurboTax is the worst TurboTax lobbies and makes the entire tax process much more expensive and complicated than it has to be. Screw them.
Date published: 2023-02-16
Rated 5 out of 5 by from income tax she was very helpful and patient awesome service....
Date published: 2023-02-16
Rated 4 out of 5 by from Pretty Good I've been using Turbo Tax for years, and it's pretty good. Haven't used other products so don't know how it compares. Two things that annoy me: 1) It's common to see statements like, "One more thing..." and the 12 screens later that "one more thing" is done. 2) They really should be more transparent with their charges. $89 for federal, $39 for state, and then an additional $39 for using your federal refund to pay for Turbo Tax, which they don't tell you about until AFTER you've selected that option and gone several more screens. And even then, you have to click a drop-down arrow to see that charge.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13043