TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
Maryam123 from
Very Lenghly
Very long process and needed up being over charged. I don't recommend it.
Date published: 2022-03-07
Rated 2 out of 5 by
KaciMouse from
Website is glitchy
Forms will not take your name if caps Lock is on. Very confusing, had to call online help which did solve the problem I have used online tax filing for years and this was no so easy to complete like an hour before I was done and I had all my info in hand.
Date published: 2022-03-07
Rated 4 out of 5 by
RCMHM2019 from
TurboTax handling foreign income
Foreign income tax credit is a complicated process. Turbotax works you through the various scenarios but some of the questions are confusing. After the second time through I was able to get the inputs correct. The Child tax credit added complications as well.
Date published: 2022-03-07
Rated 5 out of 5 by
Edgarin72 from
Easy to use
I have been doing my taxes with Turbotax and I am really happy with this service.
Date published: 2022-03-07
Rated 5 out of 5 by
Kirk Growth CFO from
I Love How Easy TurboTax Is
Even though I am a Growth CFO, I do not love preparing tax returns (that is CPA work). Nevertheless, TurboTax makes it easy and accurate.
Date published: 2022-03-07
Rated 5 out of 5 by
teacherfred from
great product
much easier than H&R Block for the state return. love it!
Date published: 2022-03-07
Rated 1 out of 5 by
FRUSTRATED 71 from
NEED BETTER SUPPORT METHODS
FEDERAL RETURN NOT ACCEPTED . REASON GIVEN "SPOUSE'S AGI 0R PIN" DON'T MATCH. 3 ATTEMPTS FAILED EACH TIME TURBO TAX SAYS INFO ACCURATE !!.
Date published: 2022-03-07
Rated 5 out of 5 by
hannah p from
super easy to use!!!
turbo tax is so easy to use and all the answers are easy to find!!!
Date published: 2022-03-07
Rated 5 out of 5 by
Ptolley44 from
Turbo tax is easy
It was very straightforward and simple and easier the other tax apps
Date published: 2022-03-07
Rated 4 out of 5 by
Moe 75 from
Turbo tax works great, when it works.
So difficult to correct a problem, such as when you make an error! GRRRR
All TurboTax® Offerings Reviews - Page 13037
Date published: 2022-03-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Maryam123 from
Very Lenghly
Very long process and needed up being over charged. I don't recommend it.
Date published: 2022-03-07
Rated 2 out of 5 by
KaciMouse from
Website is glitchy
Forms will not take your name if caps Lock is on. Very confusing, had to call online help which did solve the problem I have used online tax filing for years and this was no so easy to complete like an hour before I was done and I had all my info in hand.
Date published: 2022-03-07
Rated 4 out of 5 by
RCMHM2019 from
TurboTax handling foreign income
Foreign income tax credit is a complicated process. Turbotax works you through the various scenarios but some of the questions are confusing. After the second time through I was able to get the inputs correct. The Child tax credit added complications as well.
Date published: 2022-03-07
Rated 5 out of 5 by
Edgarin72 from
Easy to use
I have been doing my taxes with Turbotax and I am really happy with this service.
Date published: 2022-03-07
Rated 5 out of 5 by
Kirk Growth CFO from
I Love How Easy TurboTax Is
Even though I am a Growth CFO, I do not love preparing tax returns (that is CPA work). Nevertheless, TurboTax makes it easy and accurate.
Date published: 2022-03-07
Rated 5 out of 5 by
teacherfred from
great product
much easier than H&R Block for the state return. love it!
Date published: 2022-03-07
Rated 1 out of 5 by
FRUSTRATED 71 from
NEED BETTER SUPPORT METHODS
FEDERAL RETURN NOT ACCEPTED . REASON GIVEN "SPOUSE'S AGI 0R PIN" DON'T MATCH. 3 ATTEMPTS FAILED EACH TIME TURBO TAX SAYS INFO ACCURATE !!.
Date published: 2022-03-07
Rated 5 out of 5 by
hannah p from
super easy to use!!!
turbo tax is so easy to use and all the answers are easy to find!!!
Date published: 2022-03-07
Rated 5 out of 5 by
Ptolley44 from
Turbo tax is easy
It was very straightforward and simple and easier the other tax apps
Date published: 2022-03-07
Rated 4 out of 5 by
Moe 75 from
Turbo tax works great, when it works.
So difficult to correct a problem, such as when you make an error! GRRRR
All TurboTax® Offerings Reviews - Page 13037
Date published: 2022-03-07