TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is User Friendly!! It's easy to use any question you have may be answered on the spot.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax the best easy friendly i love it since 6 years i use it without any issue
Date published: 2021-02-22
Rated 5 out of 5 by from love turbotax very easy to understand and they really help where needed
Date published: 2021-02-22
Rated 4 out of 5 by from turbotax is easy to use I was able to maneuver without LiveExpert but TOOLS were helpful!
Date published: 2021-02-22
Rated 1 out of 5 by from This Product Use To Be Almost Completely Free I have been using this product for 3 years now. Last year and this I was surprised by the fees they have added and how complex it has become. The fees seem to have gone way up since I first started using the product. I will be switching to a different tax company next time I file.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax Everything was so easy! We were able to maximize our return!
Date published: 2021-02-22
Rated 5 out of 5 by from easy to use - this program always picks up on a mistake I may make in calculation etc.,
Date published: 2021-02-22
Rated 5 out of 5 by from Fast & Easy! It was quick and easy. Will use this method again next year. Good that they save my info from year to year.
Date published: 2021-02-22
Rated 2 out of 5 by from Turbo Tax Live Help was not all that helpful Turbo tax online is fairly easy to use. I appreciate being able to do my taxes at my speed and from the comfort of my home. This year I upgraded to Live help, and I cannot say it is worth the money. Even though I received valid help once on a selling of a home, the 3 other times was the system having glitches and IT help would have been able to resolve them. One time I was connected to someone having an argument in their living room, and after several minute you could hear the scramble to the headset and profusely apologizing not realizing I was on the line. He was no help for my issue and hung up on me. The final step is to have a live person review the tax before sending out, and they had no idea who I was or why I was calling, even though they made me schedule the live review a week later. They did nothing to add to my final review. Please feel free to skip the live review at the end, and save a week. Next year I doubt I will use live function as it is not worth the money.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is AWESOME! Always fast, accurate and guides you to get the most out of your taxes!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13035
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is User Friendly!! It's easy to use any question you have may be answered on the spot.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax the best easy friendly i love it since 6 years i use it without any issue
Date published: 2021-02-22
Rated 5 out of 5 by from love turbotax very easy to understand and they really help where needed
Date published: 2021-02-22
Rated 4 out of 5 by from turbotax is easy to use I was able to maneuver without LiveExpert but TOOLS were helpful!
Date published: 2021-02-22
Rated 1 out of 5 by from This Product Use To Be Almost Completely Free I have been using this product for 3 years now. Last year and this I was surprised by the fees they have added and how complex it has become. The fees seem to have gone way up since I first started using the product. I will be switching to a different tax company next time I file.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax Everything was so easy! We were able to maximize our return!
Date published: 2021-02-22
Rated 5 out of 5 by from easy to use - this program always picks up on a mistake I may make in calculation etc.,
Date published: 2021-02-22
Rated 5 out of 5 by from Fast & Easy! It was quick and easy. Will use this method again next year. Good that they save my info from year to year.
Date published: 2021-02-22
Rated 2 out of 5 by from Turbo Tax Live Help was not all that helpful Turbo tax online is fairly easy to use. I appreciate being able to do my taxes at my speed and from the comfort of my home. This year I upgraded to Live help, and I cannot say it is worth the money. Even though I received valid help once on a selling of a home, the 3 other times was the system having glitches and IT help would have been able to resolve them. One time I was connected to someone having an argument in their living room, and after several minute you could hear the scramble to the headset and profusely apologizing not realizing I was on the line. He was no help for my issue and hung up on me. The final step is to have a live person review the tax before sending out, and they had no idea who I was or why I was calling, even though they made me schedule the live review a week later. They did nothing to add to my final review. Please feel free to skip the live review at the end, and save a week. Next year I doubt I will use live function as it is not worth the money.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is AWESOME! Always fast, accurate and guides you to get the most out of your taxes!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13035