TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to use, careful and thorough Free is actually free. No hidden fees. Double checking all info gives peace of mind that there shouldn't be any delays.
Date published: 2021-02-16
Rated 1 out of 5 by from Challenging to get in contact with. I paid $20 to receive my state refund electronically, just to have turbo tax update, and see that I would only be getting $4 for the state refund. I attempted to get in contact with customer service just to have to wait 2 hours for a call back. After 2 1/2 hours of me waiting, I gave up, and then returned to my phone a little later to see that I missed their call, and I would have to wait again to talk to a representative.
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tax is exellent! Your TURBO TAX EXPERT was very professional and she did help me with everything,she was very polite and skill as well-knowledged a very satisfying experience thank you.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax Is Awesome... As Always!!! I have been with TT for over 10 years... they are always expeditious... professional... and... the simpliest straightforward software available... and the live assistance is always friendly, smart, and efficient. Thank Y'All!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Excellent and fast Easy to do and the auto downloads to financial institutions is excellent
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax was Awesome Turbo Tax is very simple to use for tax returns. You can review your data at anytime and the process was very easy to follow, especially after it downloads your W-2 and 1099 data.
Date published: 2021-02-16
Rated 5 out of 5 by from Fast simple Fast easy maximum return without all the extra fees and charges
Date published: 2021-02-16
Rated 5 out of 5 by from Love it It was so easy to follow the directions. Having the previous year figures in the system is helpful. Thank you.
Date published: 2021-02-16
Rated 5 out of 5 by from Helpful , fast , appreciated First time doing taxes myself .. both online live help as well turbo tax phone calls made it happen .. thanks
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is very easy and great to use Even with some challenging issues Turbo tax team has the answers and can help.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 13031
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use, careful and thorough Free is actually free. No hidden fees. Double checking all info gives peace of mind that there shouldn't be any delays.
Date published: 2021-02-16
Rated 1 out of 5 by from Challenging to get in contact with. I paid $20 to receive my state refund electronically, just to have turbo tax update, and see that I would only be getting $4 for the state refund. I attempted to get in contact with customer service just to have to wait 2 hours for a call back. After 2 1/2 hours of me waiting, I gave up, and then returned to my phone a little later to see that I missed their call, and I would have to wait again to talk to a representative.
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tax is exellent! Your TURBO TAX EXPERT was very professional and she did help me with everything,she was very polite and skill as well-knowledged a very satisfying experience thank you.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax Is Awesome... As Always!!! I have been with TT for over 10 years... they are always expeditious... professional... and... the simpliest straightforward software available... and the live assistance is always friendly, smart, and efficient. Thank Y'All!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Excellent and fast Easy to do and the auto downloads to financial institutions is excellent
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax was Awesome Turbo Tax is very simple to use for tax returns. You can review your data at anytime and the process was very easy to follow, especially after it downloads your W-2 and 1099 data.
Date published: 2021-02-16
Rated 5 out of 5 by from Fast simple Fast easy maximum return without all the extra fees and charges
Date published: 2021-02-16
Rated 5 out of 5 by from Love it It was so easy to follow the directions. Having the previous year figures in the system is helpful. Thank you.
Date published: 2021-02-16
Rated 5 out of 5 by from Helpful , fast , appreciated First time doing taxes myself .. both online live help as well turbo tax phone calls made it happen .. thanks
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is very easy and great to use Even with some challenging issues Turbo tax team has the answers and can help.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 13031