TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from turbo tax is great it was easier than i thought it would be. very convenient big fan.
Date published: 2021-05-14
Rated 5 out of 5 by from Great Super easy not too complicated I have zero complaints
Date published: 2021-05-14
Rated 4 out of 5 by from ONE MAJOR FLAW Overall turbo tax was easy to use except for one important flaw. I have PAID for turbo tax for the past five years. Usually the process will begin by asking which filing method you prefer. I would usually choose the option that would cost around 60$-80$, which is what I initially did this year. When I came to the end I saw an additional 45$ charge for state taxes and another 45$ charge for some type of additional "benefits". There was no way to remove these "choices", so I started the whole process over with the "free" filing method. Please allow customers to add or remove any filing option no matter WHERE THEY ARE in the filing process, ESPECIALLY at the end.
Date published: 2021-05-14
Rated 3 out of 5 by from Too expensive Your fees are almost unbelievable. I have used Turbo Tax over 10 years. Loyalty discounts should be given.
Date published: 2021-05-14
Rated 5 out of 5 by from GREAT VERY EASY TO USE AND FILE TAXES WITH. HIGHLY RECOMMEND
Date published: 2021-05-14
Rated 2 out of 5 by from First time really disappointed with Turbo Tax Due to refinancing a mortgage, I had to use a workaround to get Turbo Tax to calculate correctly. If I didn't understand taxes too well, there is no way that I would have been able to use it. Turbo Tax needs to pay attention to all of the changes and make this application easier to use. Spent many hours on the tax return this year.
Date published: 2021-05-14
Rated 5 out of 5 by from EXCELLANT PROGRAM GREAT EXPERIENCE. PROGRAM IS EASY TO UNDERSTAND AND EFFECTIVE
Date published: 2021-05-14
Rated 5 out of 5 by from Almost 30 years I have used TurboTax I've been using TurboTax exclusively for every single year since the early 1990s and have had no complaints. It has always been helpful in finding every deduction I qualify for. No audits. No failed returns. Always works for me. (I almost always use the Schedule C option.)
Date published: 2021-05-14
Rated 5 out of 5 by from Excellent service Jacqueline was wonderful, so friendly, helpful and professional. She was both helpful and patient with my minimal computer skills. Excellent job.
Date published: 2021-05-14
Rated 5 out of 5 by from Works as advertised Found all tax breaks and process was easy to follow and file
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is great it was easier than i thought it would be. very convenient big fan.
Date published: 2021-05-14
Rated 5 out of 5 by from Great Super easy not too complicated I have zero complaints
Date published: 2021-05-14
Rated 4 out of 5 by from ONE MAJOR FLAW Overall turbo tax was easy to use except for one important flaw. I have PAID for turbo tax for the past five years. Usually the process will begin by asking which filing method you prefer. I would usually choose the option that would cost around 60$-80$, which is what I initially did this year. When I came to the end I saw an additional 45$ charge for state taxes and another 45$ charge for some type of additional "benefits". There was no way to remove these "choices", so I started the whole process over with the "free" filing method. Please allow customers to add or remove any filing option no matter WHERE THEY ARE in the filing process, ESPECIALLY at the end.
Date published: 2021-05-14
Rated 3 out of 5 by from Too expensive Your fees are almost unbelievable. I have used Turbo Tax over 10 years. Loyalty discounts should be given.
Date published: 2021-05-14
Rated 5 out of 5 by from GREAT VERY EASY TO USE AND FILE TAXES WITH. HIGHLY RECOMMEND
Date published: 2021-05-14
Rated 2 out of 5 by from First time really disappointed with Turbo Tax Due to refinancing a mortgage, I had to use a workaround to get Turbo Tax to calculate correctly. If I didn't understand taxes too well, there is no way that I would have been able to use it. Turbo Tax needs to pay attention to all of the changes and make this application easier to use. Spent many hours on the tax return this year.
Date published: 2021-05-14
Rated 5 out of 5 by from EXCELLANT PROGRAM GREAT EXPERIENCE. PROGRAM IS EASY TO UNDERSTAND AND EFFECTIVE
Date published: 2021-05-14
Rated 5 out of 5 by from Almost 30 years I have used TurboTax I've been using TurboTax exclusively for every single year since the early 1990s and have had no complaints. It has always been helpful in finding every deduction I qualify for. No audits. No failed returns. Always works for me. (I almost always use the Schedule C option.)
Date published: 2021-05-14
Rated 5 out of 5 by from Excellent service Jacqueline was wonderful, so friendly, helpful and professional. She was both helpful and patient with my minimal computer skills. Excellent job.
Date published: 2021-05-14
Rated 5 out of 5 by from Works as advertised Found all tax breaks and process was easy to follow and file
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1304