TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Owner Fast and easy for novice tax payers like me. I have used TT for the past few years and it ahs worked great for me.
Date published: 2021-02-15
Rated 5 out of 5 by from Took the fear out of completing my own taxes! I was very nervous about doing my own taxes and Turbo Tax made me feel at ease.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is awesome I love how simple it was to use your program. I would recommend it to my friends and family.
Date published: 2021-02-15
Rated 5 out of 5 by from Great Job! Donna was excellent in helping me with my return! I look forward to working with her in the future.
Date published: 2021-02-15
Rated 5 out of 5 by from turbo tax gave me security wow i was really amazed how easy this was the support i received easiest way to go
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax The Real MVP 2021 2020 was one of the worst years ever! Thank you for making on-line tax preparation so smooth & free to boot!!!
Date published: 2021-02-15
Rated 1 out of 5 by from Expensive This will be the last year I am using this service. It is expensive, and I can honestly go to someone who knows what they are doing for the price.
Date published: 2021-02-15
Rated 5 out of 5 by from Great Service I have been using Turbo Tax for years and have always been able to submit my taxes easily. I love the service.
Date published: 2021-02-15
Rated 4 out of 5 by from Need explanations if Reviews recur The software gives you everything you need until you are ready to file. If there is a recurring Review before Filing you are stuck wondering why and what to do. Example for me was the Cash Charitable deduction. I first put the amount I actually donated, filing single, and have records for, but was told that was too much. The form says $300 to I put $300. Kept coming back for review. I tried smaller than 300, still too much. Finally the system inputted $30 for an unknown reason, I tried that and was able to file without losing any of the refund. And no phone to call, just come-ons for the MAX to get help. This was not my experience last year.
Date published: 2021-02-15
Rated 5 out of 5 by from Easy and Fast 6th year in a row with turbo tax. they really do make it easy to use. they get you with the free edition but it really is never free. Which it shouldnt be there is a lot of work that goes into getting the site set up and to have everything checked over for you, But still cheaper than taking them somewhere else to get done,
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13028
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Owner Fast and easy for novice tax payers like me. I have used TT for the past few years and it ahs worked great for me.
Date published: 2021-02-15
Rated 5 out of 5 by from Took the fear out of completing my own taxes! I was very nervous about doing my own taxes and Turbo Tax made me feel at ease.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is awesome I love how simple it was to use your program. I would recommend it to my friends and family.
Date published: 2021-02-15
Rated 5 out of 5 by from Great Job! Donna was excellent in helping me with my return! I look forward to working with her in the future.
Date published: 2021-02-15
Rated 5 out of 5 by from turbo tax gave me security wow i was really amazed how easy this was the support i received easiest way to go
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax The Real MVP 2021 2020 was one of the worst years ever! Thank you for making on-line tax preparation so smooth & free to boot!!!
Date published: 2021-02-15
Rated 1 out of 5 by from Expensive This will be the last year I am using this service. It is expensive, and I can honestly go to someone who knows what they are doing for the price.
Date published: 2021-02-15
Rated 5 out of 5 by from Great Service I have been using Turbo Tax for years and have always been able to submit my taxes easily. I love the service.
Date published: 2021-02-15
Rated 4 out of 5 by from Need explanations if Reviews recur The software gives you everything you need until you are ready to file. If there is a recurring Review before Filing you are stuck wondering why and what to do. Example for me was the Cash Charitable deduction. I first put the amount I actually donated, filing single, and have records for, but was told that was too much. The form says $300 to I put $300. Kept coming back for review. I tried smaller than 300, still too much. Finally the system inputted $30 for an unknown reason, I tried that and was able to file without losing any of the refund. And no phone to call, just come-ons for the MAX to get help. This was not my experience last year.
Date published: 2021-02-15
Rated 5 out of 5 by from Easy and Fast 6th year in a row with turbo tax. they really do make it easy to use. they get you with the free edition but it really is never free. Which it shouldnt be there is a lot of work that goes into getting the site set up and to have everything checked over for you, But still cheaper than taking them somewhere else to get done,
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13028