TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Super helpful Easy to use, intuitive, lots of help. Easy to start where you left off.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax simplified filing my taxes. An added bonus is that I can file on my own time without having to schedule an appointment or take time off work.
Date published: 2021-02-22
Rated 5 out of 5 by from My Taxes were easy as 123! Turbo Tax makes it incredibly easy to file your taxes on your own. It even prompts you with helpful documentation on forms that might be confusing. I have used it for 7 years and will continue to do so.
Date published: 2021-02-22
Rated 5 out of 5 by from I am very grateful for the ease of use for turbot Turbo Tax is very easy to use even for those of us with no experience.. ty Turbo Tax!
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great used to use h&r block didnt have a good experience with them switched to turbo tax and have had great experience with them ever since
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Saves Time & Money! Especially now, Turbo Tax is the safest way to file taxes. No appointments, no waiting, safe at home. At your convenience tap in to the knowledge of tax experts & get your best refund ever!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is great Very easy and quick and I love working itand would recommend it to others l0
Date published: 2021-02-22
Rated 3 out of 5 by from Okay if you have tax prep experience I've been using TurboTax for about 7 years due to the typical ease of use, however, this year was not as user friendly. I have pretty simple straightforward taxes, nothing out of the ordinary, little to no changes year to year. But this year I found it difficult to understand what it was asking me to do and sidebar explanations were often inadequate. I often clicked, "No, this was not helpful". It was difficult to navigate back into forms to make edits and some areas that needed edits I could not even find after the initial entry was made. It was an aggravating process to prepare my taxes this year. I will think twice about using TurboTax next year which is very unfortunate.
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent My experience was great, I got all the help I needed, the live expert was very helpful and kind.
Date published: 2021-02-22
Rated 1 out of 5 by from ITS NOT FREE NEVER BEEN ITS NOT FREE NEVER BEEN, IVE PAID EVERY YEAR. ONLY PLUS IS THEY SAVE INFORMTION.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13027
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super helpful Easy to use, intuitive, lots of help. Easy to start where you left off.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax simplified filing my taxes. An added bonus is that I can file on my own time without having to schedule an appointment or take time off work.
Date published: 2021-02-22
Rated 5 out of 5 by from My Taxes were easy as 123! Turbo Tax makes it incredibly easy to file your taxes on your own. It even prompts you with helpful documentation on forms that might be confusing. I have used it for 7 years and will continue to do so.
Date published: 2021-02-22
Rated 5 out of 5 by from I am very grateful for the ease of use for turbot Turbo Tax is very easy to use even for those of us with no experience.. ty Turbo Tax!
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great used to use h&r block didnt have a good experience with them switched to turbo tax and have had great experience with them ever since
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Saves Time & Money! Especially now, Turbo Tax is the safest way to file taxes. No appointments, no waiting, safe at home. At your convenience tap in to the knowledge of tax experts & get your best refund ever!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is great Very easy and quick and I love working itand would recommend it to others l0
Date published: 2021-02-22
Rated 3 out of 5 by from Okay if you have tax prep experience I've been using TurboTax for about 7 years due to the typical ease of use, however, this year was not as user friendly. I have pretty simple straightforward taxes, nothing out of the ordinary, little to no changes year to year. But this year I found it difficult to understand what it was asking me to do and sidebar explanations were often inadequate. I often clicked, "No, this was not helpful". It was difficult to navigate back into forms to make edits and some areas that needed edits I could not even find after the initial entry was made. It was an aggravating process to prepare my taxes this year. I will think twice about using TurboTax next year which is very unfortunate.
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent My experience was great, I got all the help I needed, the live expert was very helpful and kind.
Date published: 2021-02-22
Rated 1 out of 5 by from ITS NOT FREE NEVER BEEN ITS NOT FREE NEVER BEEN, IVE PAID EVERY YEAR. ONLY PLUS IS THEY SAVE INFORMTION.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13027