TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
Lycanbikes from
Use at own risk
Took me over a month to get everything set up, at the end of it had a expert do what me and another expert couldn’t do in the matter of a week
Date published: 2022-03-02
Rated 4 out of 5 by
Zman92 from
Almost Perfect
I've been a TurboTax and Mint customer for years now and love the products. However, this tax season the software brought some drama into my life, and I hope the TT team resolves these for 2022. Negative gross sales are being imported from financial institutions and the review program is noting it as an error that can only be fixed manually.
Date published: 2022-03-02
Rated 3 out of 5 by
Zartus from
TERRIBLE PROBLEMS FILING TEXAS FRANCHISE TAX
I have had terrible problems filing the Texas Franchise Tax via e-file. The program takes me around in numerous loops. As consequence, I have yet to file.
Date published: 2022-03-02
Rated 5 out of 5 by
Yy2022 from
TurboTax is Turbo fast!
Very fast, gives you an info pane on right side, should you get lost/confused or just need clarification on a feature on the site.
Date published: 2022-03-02
Rated 1 out of 5 by
SueZeeDos from
Turbo Tax is easy but expensive.
Your prices have gone up on everything. It's insane. I paid 145$ and didn't even itemize deductions. I had to pay 39$ just to have them withdraw the money from my refund. What the heck is that about?! I will never use your services again.
Date published: 2022-03-02
Rated 1 out of 5 by
Bazi243 from
TurboTax is not awesome
I just do not feel like I got the full refund I was supposed to get
Date published: 2022-03-02
Rated 5 out of 5 by
LeTrina34 from
The best!!
My experience was excellent!! I am very happy I will be back next year
Date published: 2022-03-02
Rated 5 out of 5 by
Lou1583 from
Love Turbo Tax
First time doing my taxes and Turbo Tax made it really easy.
Date published: 2022-03-02
Rated 5 out of 5 by
TARMAJ from
Filing Made Easy
Filed 1099-R Forms for the first time and I was able to chat with Sarah within minutes. I was able to see her and she was able to see my screen, which was very helpful.
Date published: 2022-03-02
Rated 3 out of 5 by
MPLJ from
Problems due to lack of information
I spent many needless hours over the past several weeks because there was no advance notice as to why turbo Tax would not update and instead froze the return and only by turning off the computer could I get my computer started, I had to call Turbo Tax several times and although each advisor was very professional and tried their best to help, they were unaware of the basic issue which was that the North Carolina file was not available for the whole month of February.
All TurboTax® Offerings Reviews - Page 13027
Date published: 2022-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Lycanbikes from
Use at own risk
Took me over a month to get everything set up, at the end of it had a expert do what me and another expert couldn’t do in the matter of a week
Date published: 2022-03-02
Rated 4 out of 5 by
Zman92 from
Almost Perfect
I've been a TurboTax and Mint customer for years now and love the products. However, this tax season the software brought some drama into my life, and I hope the TT team resolves these for 2022. Negative gross sales are being imported from financial institutions and the review program is noting it as an error that can only be fixed manually.
Date published: 2022-03-02
Rated 3 out of 5 by
Zartus from
TERRIBLE PROBLEMS FILING TEXAS FRANCHISE TAX
I have had terrible problems filing the Texas Franchise Tax via e-file. The program takes me around in numerous loops. As consequence, I have yet to file.
Date published: 2022-03-02
Rated 5 out of 5 by
Yy2022 from
TurboTax is Turbo fast!
Very fast, gives you an info pane on right side, should you get lost/confused or just need clarification on a feature on the site.
Date published: 2022-03-02
Rated 1 out of 5 by
SueZeeDos from
Turbo Tax is easy but expensive.
Your prices have gone up on everything. It's insane. I paid 145$ and didn't even itemize deductions. I had to pay 39$ just to have them withdraw the money from my refund. What the heck is that about?! I will never use your services again.
Date published: 2022-03-02
Rated 1 out of 5 by
Bazi243 from
TurboTax is not awesome
I just do not feel like I got the full refund I was supposed to get
Date published: 2022-03-02
Rated 5 out of 5 by
LeTrina34 from
The best!!
My experience was excellent!! I am very happy I will be back next year
Date published: 2022-03-02
Rated 5 out of 5 by
Lou1583 from
Love Turbo Tax
First time doing my taxes and Turbo Tax made it really easy.
Date published: 2022-03-02
Rated 5 out of 5 by
TARMAJ from
Filing Made Easy
Filed 1099-R Forms for the first time and I was able to chat with Sarah within minutes. I was able to see her and she was able to see my screen, which was very helpful.
Date published: 2022-03-02
Rated 3 out of 5 by
MPLJ from
Problems due to lack of information
I spent many needless hours over the past several weeks because there was no advance notice as to why turbo Tax would not update and instead froze the return and only by turning off the computer could I get my computer started, I had to call Turbo Tax several times and although each advisor was very professional and tried their best to help, they were unaware of the basic issue which was that the North Carolina file was not available for the whole month of February.
All TurboTax® Offerings Reviews - Page 13027
Date published: 2022-03-02